'The constant power outages and inconsistent AC in the room was not enjoyable. Otherwise the food was delicious, the staff was very helpful, the property was scenic and enjoyable. The pool area needs some upgrades and the poolside service took a long time for drinks. The mattress in the room was comfortable and the house keeping staff did a good job cleaning the room everyday.
Thanks'
'Grand Gokulam Kumarakom is truly magnificent. The location on the backwaters is breathtaking, and the architecture, with its beautiful use of wood and traditional design, makes the entire property feel special.
What really stood out, though, was the service. The staff were exceptional, always attentive, genuinely warm, and constantly looking for ways to help. The level of hospitality was beyond anything I expected.
The food was also among the best I’ve had at a hotel. The breakfast buffet had...
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