2/10 – Ontzettend slecht
Angie W.
27 mei 2024
Negatief: Netheid
DO NOT BOOK
Wish I would have read the reviews before I booked. Thankfully we were able to get a full refund. I had tried to reach the host regarding checkin for 3 days leading up to our reservation. I finally got a call from him about 3 hours before our check in time. He informed me at this time the house was having plumbing issues and he wanted to offer me another property, that just so happened to be for sale, so there was going be some time while we were there a realtor would be showing the house. So I contacted VRBO and told them what was being offered and I wasn’t comfortable with the option and I wanted a full refund. The customer service rep said he needed to get in touch with the host to confirm. 18 minutes later he came back on and said he finally was able to contact the host and I would get all my money back. So I was left with trying to find somewhere new for my family of 5 adults at the last minute. We ended up having to do a hotel because there was no property available at that short notice in the area we wanted to be in.
Angie W.
4 nachten verbleven in mei 2024