Luxe hotels in Ungasan

'The view is fantastic but customer service is not great.'

'fantastic hotel, breakfast, dinner great. great welcome at reception. Nice room with everything. My compliments about the staff, for exampleTina, Dika, Anga, Budi, they are very hospitable. Whether at the bar or in the restaurant. beautiful swimming pools, spa and gym.One less thing was the distance to the center or being able to wander around in the area. you are dependent on a car or scooter there. But the staff will arrange transportation for you. Really a perfect hotel to stay.'

'I believe Expedia should have properties update photos annually or every two years. Using photos from when something was first built is misleading. There was mold around the air conditioners in the room. One room had a rotted wood smell. Cigarette butt’s left in ashtrays in the rooms. Large cobweb and dead bugs in the shower. The toilet seat was black. The plugs in one bathroom were broke. They brought a dirty cobweb extension cord to my daughter to plug in a blow dryer. The property appeared...

'We had a very pleasant experience staying at the Four Points by Sheraton. The rooms were very clean and spacious with nice balcony. The staff was very polite. The food in the restaurant was very good, as well as the breakfast with so many different choices. Highly recommend!'

'I had the absolute pleasure of staying at Umana Bali (Villa 112) from 6–9 June 2026, and every moment of my stay was nothing short of exceptional. From pre-arrival right through to departure, the entire Umana team consistently delivered warm, genuine, and attentive service. Every interaction felt thoughtful and personalised — the team was always friendly, highly responsive, and truly committed to making the experience seamless and memorable. I would also like to sincerely thank Ary, and Angely...

'貸切だけあって最高にサービスもよく当日のわがままに対しても柔軟に対応してもらいまた宿泊したいと思うヴィラでした。 不満な点をあげるとしたら各部屋の鍵をカードキーにしたらスムーズなのと、広いヴィラなのでWi-Fiもあと2つぐらい追加してるとすごく快適です。 また来た時は更に最高のサービスでおもてなししてくれることを楽しみにしています。'