« Amazing, truly an exceptional cottage. Has everything you could possibly need. Excellent communications. Was met by Sue, the host at check in. She went through everything I needed to know. The cottage is situated opposite the Eagle and child pub. Delicious food, super friendly and great value for money.
Will definitely be returning. »
« Such a lovely hotel with staff who can't do enough for you! Food in the restaurant is delicious and the updated front terrace is a great place for some lunch and people watching!
In a perfect location for everything from the shops to the promenade and pier. »
« The staff were excellent. The rooms were lovely and spacious. We had a dog friendly room which was really lovely. The food was delicious, the hotel is centrally positioned in Conwy. I would highly recommend a stay at this Hotel. We will return again the near future. »
« Weâve just had a night stay in this hotel and it was excellent, lovely room, lovely food, in a great spot will definitely be returning , lovely staff and a very pleasant young man on reception .đ »
« Best bang for your buck. Very clean and modern rooms, excellent location, great breakfast. They have a deal with the parking nearby (2 minutes walking distance) which is practical. I would strongly recommend considering this hotel »
« Andrew and his staff can't do enough to make you feel welcome. The room had everything we needed and was clean. The breakfasts were really tasty and a good selection of things. Will definitely be staying again when we come back to Llandudno »
"Best bang for your buck. Very clean and modern rooms, excellent location, great breakfast. They have a deal with the parking nearby (2 minutes walking distance) which is practical. I would strongly recommend considering this hotel"
"Dear Hotel Manager,
Upon arrival on a business trip, the receptionist did not inform me that my room had no air conditioning but was instead heated â in May.
I was required to PAY AT CHECK-IN, which I usually never do, and only after payment was I able to see the room.
To my surprise, it was extremely hot â 29°C inside.
Reception said they couldnât help and advised me to find another hotel myself at 8 PM.
The assistant admitted other guests had complained, and the issue was known. ThatÂŽs why they recquired payment at check-in only. IT IS FRAUD.
After a tense exchange, I was refunded, with managerâs comment on invoice as â wished to leave five minutes after seeing the room."..
This experience was disappointing and felt dishonest. I expect better transparency and service.
"
