« Amazing, truly an exceptional cottage. Has everything you could possibly need. Excellent communications. Was met by Sue, the host at check in. She went through everything I needed to know. The cottage is situated opposite the Eagle and child pub. Delicious food, super friendly and great value for money.
Will definitely be returning. »
« I couldnât fault this hotel, we was only there 1 night but it was perfect for us, we had top floor room with good views itâs a short walk to the pier and local Main Street with all the restaurants and bars so Iâve no complaints and the breakfast had plenty of choices and the full English hit the spot after a day and night on the beer :-) »
"Dear Hotel Manager,
Upon arrival on a business trip, the receptionist did not inform me that my room had no air conditioning but was instead heated â in May.
I was required to PAY AT CHECK-IN, which I usually never do, and only after payment was I able to see the room.
To my surprise, it was extremely hot â 29°C inside.
Reception said they couldnât help and advised me to find another hotel myself at 8 PM.
The assistant admitted other guests had complained, and the issue was known. ThatÂŽs why they recquired payment at check-in only. IT IS FRAUD.
After a tense exchange, I was refunded, with managerâs comment on invoice as â wished to leave five minutes after seeing the room."..
This experience was disappointing and felt dishonest. I expect better transparency and service.
"
