2 restaurants, serveren ontbijt

Beoordelingen van Shibuya Excel Hotel Tokyu

4 out of 5
Shibuya Excel Hotel Tokyu
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 693 van 1049 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 1049 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1049 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 1049 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1049 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Makkelijk met de openbaar vervoer. Middel in het centrum. Ontzettend veel etenzaak in de buurt.
6 nachten verbleven in juli 2023
Reactie van Shibuya Excel Hotel Tokyu op 9 aug 2023
Thank you very much for your stay at our hotel

10/10 – Uitstekend

antal

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2022
Reactie van 渋谷エクセルホテル東急 op 13 mei 2022
この度は渋谷エクセルホテル東急をご利用頂き誠にありがとうございました。またのお越しをお待ちしております。

6/10 – Redelijk

Katalin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked the staff. Did not like the room. The bed was pushed up against the wall. Difficult for two people to get in and out of bed during the night.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Eric

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in the heart of Shibuya
2 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 28 mei 2024
Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.

8/10 – Goed

Janine

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay in the heart of Shibuya with great views but walkable to crazy nightlife (bars and izakaya open till 5am). Although we booked a room overlooking the scramble per Expedia, we were told on arrival that our room did not have that view. It was beautiful views overlooking the city nonetheless and room 1514 (2 beds between twin and full size) was spacious enough for 3 people. It is a bit annoying that you have to always take two separate elevators to get to the rooms (1-5 lobby is one elevator and 6-27(?) is another elevator). Wouldn’t say it ever took more than an additional 3-4 min to wait on elevators though.
2 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 28 mei 2024
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

8/10 – Goed

Anika

Positief: Netheid, personeel en service
The property is aged but the convenience of the location at the heart of shibuya near the station made it a very a good stay.
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 28 mei 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service
5 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 28 mei 2024
Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 – Uitstekend

Anatoliy

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, we had a room with wonderful views of very famous place Shibuya Crossing
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
Thank you very much for staying at our hotel the other day.I am very pleased that you have liked us.I am happy if you can use the hotel again.

8/10 – Goed

Sherry, Palo Alto

Zakenreiziger, Reisde met partner
Positief: Netheid
Fun place to watch the crossing.
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
Thank you very much for staying at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 – Uitstekend

Stephanie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prior to reserving my stay I saw some pretty bad reviews but I also saw some good reviews and I’m so glad I took a chance and chose this hotel because it was fantastic! Everyone was so nice and helpful and I’m not sure why people complained that the taxi drop off is on a street because it’s not. They have an entrance off the street and up a ramp where buses and taxi’s pick up and drop off and it’s literally right outside the hotel. This hotel is conveniently located to everything and the train station is within the same building and there are so many shops and restaurants downstairs. Keep in mind that you are paying for the location and even if the rooms aren’t like a Ritz or some swanky hotel, the rooms are still nice and has everything you need. They give you free bottles of water and they have so many nice complimentary toiletries. The cafe downstairs blew us away because you would never think of a hotel for a good meal but this place rocked! I loved this hotel and the staff and I will definitely be back and refer friends and family!
6 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

4/10 – Matig

Wilson

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Second time in this hotel. It shown signs of run down, bathroom stinks and moth built up in bathtub everywhere. Porters not eager to help with luggage and staff at front reception chat and constantly checking with their phone. Hotel rates are extremely high due to convenience location; airport limousine bus stops at front entrance on 5th floor. It’s a plus if you don’t want to go through the subway with multiple luggage. If you don’t need to be close to Shibuya crossing , go somewhere else.
5 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to work from the customer's perspective in the future so that we will not receive such opinions in the future.I really apologize for this time.We are waiting for the your next visit.

10/10 – Uitstekend

Amelia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Incredible location
4 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.I am very pleased that you have liked us.I am happy if you can use the hotel again.

6/10 – Redelijk

Yuko, Azusa

Reisde met familie
Positief: Personeel en service, voorzieningen
Although the location was convenient and great, the room was 3 star hotel and very small.
5 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 – Uitstekend

Melbourne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location in the heart of Tokyo. Right at the famous Shibuya scramble crossing. Lots of food locations and easy acesss to the subway lines and JR lines.
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 24 mei 2024
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Uitstekend

Kriantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 26 mei 2024
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

6/10 – Redelijk

Bukola

This is quite bare bones, not the 4-star it's supposed to be. The location however is great, so that's probably what you're paying for.
1 nacht verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 23 mei 2024
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 – Uitstekend

Tiffany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very convenient being right in shibuya crossing. Everything is easily accessible. The only opportunity would be the size of the bed was very tiny
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 22 mei 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We look forward to seeing you soon on your next visit.

10/10 – Uitstekend

Casey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Literally everything. We love Shibuya, Tokyu, Japan.
6 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 22 mei 2024
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We look forward to seeing you soon on your next visit.

8/10 – Goed

Ritsuko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 23 mei 2024
Thank you very much for having us stay at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Uitstekend

Christopher

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 22 mei 2024
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We look forward to seeing you soon on your next visit.

10/10 – Uitstekend

Isabella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location, nice staff and accommodating
2 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 21 mei 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at this hotel were so kind to us after I made an error with my booking dates. We were very impressed! Loved the hotel. Busy area bit hotel was quiet, clean, and convenient. Lots to see and eat just outside the hotel!
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 20 mei 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location, great view of Scramble Crossing from the end of the hall, and the room had a good amount of space for a Japanese hotel. The staff actually came to find me two different times to return 500 yen they thought I lost when buying laundry detergent / splitting a bill (I'm still not sure that there was any mistake made, but they were sure to make it right!) Anyway, good stuff. I didn't love the laundry machines (price or time taken to dry things), but that might just be normal for Japanese laundry machines.
6 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 20 mei 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

RHODORA

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 20 mei 2024
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great outside elevators. Rooms very spacious but if touched up with a bit of paint it would appear brand new. Great location with lots of reataurants easy walking distance
1 nacht verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 23 mei 2024
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 – Goed

KEN

Reisde met partner
Great location
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 16 mei 2024
Thank you very much for staying at our hotel.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 – Uitstekend

Lilybelle

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 16 mei 2024
Thank you very much for having us stay at our hotel.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

8/10 – Goed

Jiesi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional views of shibuya crossing from the hotel. The interior of the rooms, in particular the washroom, are much more dated than I expected, but they were very spacious for Tokyo standards.
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 16 mei 2024
Thank you very much for having us stay at our hotel.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 – Uitstekend

Patti

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Convenient to subway station and shopping.
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 14 mei 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

6/10 – Redelijk

Eryn

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was really nice but our room felt old and worn down. The bathroom floor felt uneven and the tub shifted as you used it like it wasn’t set in properly. The hotel is super convenient since it’s connected to the station and there’s also an airport bus that will take you directly to Haneda or Narita so you just have to weigh the pros and cons.
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 13 mei 2024
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 – Uitstekend

Yonas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location and great service.
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 13 mei 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

8/10 – Goed

MAN SUM

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
在地鐵站上蓋,超級便捷,步行、交通四通八達,就算天氣惡劣也不是問題,迦完街攰了可以很容易返回酒店休息。房間雖然有少許舊,但整漯度也很高,房間尺寸也是合理。服務態度也很好。我會推薦給朋友。
5 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 13 mei 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We look forward to seeing you soon on your next visit.

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our third stay here. It's not the fanciest hotel in the world, but a good staff and a great location right by the Shibuya Station and Scramble Crossing. Good beds. Lots of shopping and dining in the area,
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 14 mei 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

john

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for our first time in Tokyo
3 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 13 mei 2024
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Uitstekend

Juanita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the area of this hotel. It was confusing finding, but that’s because it’s inside of building. It’s great if you are staying within Tokyo areas and shopping districts.
7 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 13 mei 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

Paolo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Posizione eccellente!
1 nacht verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

4/10 – Matig

Masachika

Positief: Personeel en service
朝ご飯のバラエティーが少ないのと、食べるところが狭い。
6 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。いただいたご意見について真摯に受け止め、改善に向けて努力いたします。申し訳ございませんでした。

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, with convenient proximity to Shibuya station and lots of food and shopping.
9 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you very much for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

Salman

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location!
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you for staying at our hotel.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

Naoe

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
いつも泊まらしていただいています。朝食もおいしいし、部屋もきれい最高なホテルです。
1 nacht verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
先日はご宿泊頂き誠にありがとうございます。また、この度はありがたい評価を賜り恐縮です。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 – Uitstekend

Louis

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was super attentive and courteous, this hotel was right in front of scramble crossing, and sits above a three story mall. The area is well lit and clean. There are a couple homeless people in the area- which I suppose is to be expected in almost any metropolitan areas.10/10 would recommend
4 nachten verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

8/10 – Goed

TAKAYA

Reisde met partner
Positief: Netheid, personeel en service
駅からすぐ入れるので利便性は高かった
1 nacht verbleven in mei 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
過日は、当ホテルにご宿泊を賜り、誠に有難うございました。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。

10/10 – Uitstekend

Bryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great property right in the heart of Shibuya. Many food and drink options nearby. Also, very convenient walk to any train station
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you very much for staying at our hotel.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Uitstekend

Glenn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff, so helpful
2 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 – Uitstekend

Andrew

5 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 9 mei 2024
Thank you for staying at our hotel.We look forward to seeing you soon on your next visit.

10/10 – Uitstekend

Hanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is situated in the middle of everything. You can't stay more centrally. The breakfast buffet is excellent :-)
5 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 2 mei 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 – Uitstekend

Jig

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant excellent friendly staff and excellent location right above the Shibuya Crossing.
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 2 mei 2024
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is right in the heart of Tokyo. Many restaurants and shopping right as you walk out of the hotel. The Shibuya Station, a major transportation hub is directly across the road.(as well as the Shibuya Scramble!) Check in on the fifth floor. Safe and clean area. Transportation from the Narita Airport to Shibuya Station very easy. Take the Narita Express from the airport directly to Shibuya Station. Reasonably priced for the location. Despite the busy area, the hotel was very quiet. Ask for a room on a high floor for a great view of the scramble and Tokyo pedestrains. Rooms are basic and very clean. We ate one night at the hotel restaurant. (pizza) It was very good. My husband left his backpack on the train and the staff went ABOVE AND BEYOND to help him locate it! They immediately called the train station lost and found. Someone turned it in! We could not have found it without their help. We will stay here again if we are ever in Tokyo.
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 2 mei 2024
Thank you for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay here in Shibuya. It’s literally an elevator ride down to the infamous Shibuya Crossing, Hachiko’s statue and the hustle and bustle of shopping and food and gacha in Shibuya. It is also a 15 minute walk to Yoyogi Park and about 20 minute walk to Harajuku/Omotoesando! Really loved this hotel. Super peaceful to sleep at night and great luggage forwarding service.
3 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 2 mei 2024
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 – Uitstekend

Nick

4 nachten verbleven in april 2024
Reactie van Shibuya Excel Hotel Tokyu op 21 mei 2024
Thank you very much for staying at our hotel.We look forward to seeing you soon on your next visit.