Hôtel près de Thorndon Country Park (Brentwood)

« 2 girls outside our room being loud at 11pm was not very respectful and after a long day we just wanted to sleep. Luckily enough they moved on after a few minutes of hearing a door open. Room was big with decent amenities. Parking was good but don’t think having to pay £2.50 was necessary. There’s a restaurant onsite but don’t offer a proper breakfast which was disappointing. The tuna breakfast toasty was ok but not something you normally eat then. The bathroom needed a good clean. Unfortunately...

« The air conditioner was not working and never got fixed »

« Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. »

« Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

« clean room nothing special »