Teutonisch kasteel van Ostróda

Good

We (my wife and I) are very disappointed in Hotel Haffner. I've stayed there several time when I was visiting Gdynia for work and was always satisfied about the rooms and service. This time it was completely different. We had booked and paid for a double persons room with a double king-size bed for three days. We got for the first 2 nights a single personsroom room with a single persons king-size bed. When we wanted a other too the told us it wasn't possible because the hotel was full. We had to wait for 2 nights before we could change to a bigger room. Also the reception was surprised why we were complaining. The said the room was a little bit smaller but still it was a double room the tried to convince us. But the too was so small that a double king-size bed would fill the hall room and there wouldn't be any place left to stand, sit or put your luggage's!! The last night we got a normal double room that we ordered. But we had to insist to have that. Probably otherwise we had to stay in the small single the whole period. We didn't get any deduction or excuses from the staff about the whole situation so we are very disappointed. Luckily the weather and the nice beach and Sopot gave us a good feeling. I'll be back for my work in Gdynia/Sopot bud will change from hotel for sure. No Haffner for me anymore!