Teatro Principal

A week before our travel we texted the hotel because we had a special request regarding the room, but until now (3 weeks have already passed since then) we haven't received any response from the hotel :)))) Our first disappointment was that we overpaid to have a room with the sea view, but when we arrived to the hotel, the receptionist's message was "we are on the 2nd line from the sea, even theoretically we couldn't have a view to the sea". Like we didn't know how many floors was the hotel, we saw it was proposed as an option for some extra fee and we got that. One of the reception girls was very arrogant and rude. When one day there was no hot wanted, we called the reception to find out the reason, she was like "be thankful that I even respond to the call and that is only because you stay in a 4-stars hotel". The hotel was clean, but the cleaning of the rooms was being performed between 09:00AM and 03:00PM. So if you go want to take a shower until 3pm you may not have a clean towel. The breakfast was good, lots of options to choose. Downstairs bar was also ok. Don't expect to have anything but a soap in the bathroom (the same for hands, body and hair). The hotel is a nice choice for a family stay, but as a couple we will select another place for our next stay in Mallorca.