Chalets in Tahoma

'Poor customer service '

'​I had a wonderful stay at the lodge! The property has a lovely rustic charm, and my room was exceptionally clean. The only downside was that the staff at the front desk weren’t very friendly or welcoming. Other than that encounter, everything else was very good and I really enjoyed my time here.'

'Great service although one of workers walked in room when we were napping apparently they thought no one was in room overall stay was amazing comfortable and convenient next to everything definitely worth the stay Great'

'Thr room was decorated beautifully and was super clean. I felt so safe. I wish my view was not of the parking garage. They did offer me another room but wanted to charge an upgrade but I said no because I was only going to be there 1 night and didn't want to pay the extra fee. I was also charged a parking fee along with the resort fee which were surprises.'

'God:location. Bad: very dirty and very, very smelly rooms. a very hard box spring bed with dirty sheets and smelly blankets.'

'Pool was closed !…..'

'Fantastische locatie ook in de zomer! Bestel geen taxi via het hotel, we kwamen terecht in onze gevaarlijkste rit ooit. En graag duidelijkheid bij check in over housekeeping hoe en of wat. Wij werken het hele jaar en vinden het fijn dat dingen geregeld zijn of worden'

'We would definitely stay here again! We were there for a family get-together and it is a very nice property. Good fresh breakfast served daily and lots to choose from. Coffee, tea, hot cocoa available all the time. The staff was very friendly and helpful. The location of this hotel is very convenient...it's right in the middle of everything. Only 15 minutes to Lake Tahoe and just minutes from downtown Truckee! We didn't go into the pool but used the Hot Tub almost every day - big and...

'Place clean, staff was great their breakfast was really good too a lot of variations to choose from Will be staying here again'