Motels in Sumner

'I did not get the room that i had booked. Instead i got a hadicaped capable room there where no towls or toiletries and the heater/ac ubit did not work at all. In fact it did not even turn on. '

'The updated WiFi works great! I have a kitchenette unit, it is very spacious, and very easy to use appliances. The bed and pillow are heavenly, and this is a huge must for me as I suffer from neck and back issues. The staff are all very accommodating and friendly. I will say, if you don’t like the sound of sirens, this wouldn’t work for you, as there are plenty, due to being right next to the local hospital. '

'I always choose this place'

'The staff was very helpful with setting up the shuttle and cab we needed. We had some other questions/issues and they were very eager to help with that as well. The room was super nice and modern. However, the walls seemed rather thin because we could hear the guests in the adjacent rooms very well. The price was very good and the vicinity to the airport was super handy.'

'room smelled like smoke, bathtub was falling apart'

'It was a mess, also thanks to Expedia! '

'Could not enter lobby. Had to do transaction through a "ticket window". Had to sign the back of a "paper". He said he needed that for expedia. Room was horrific soiled bedding, cigarette burns in bedding, etc. People walking on the outside of rooms looking in the windows. I went back to the window and told him I wouldn't stay there and that I wanted a refund. He said he would ask Expedia to refund it.I just wanted out of there. Actually very scared and uncomfortable.'

'The staff was nice and understanding helping me out when needed. '

'Pictures are deceiving on website.. I paid for a jetred tub room-unable to use- no way to plug tub up.. fridge had loud hum all night, premises and hallways dirty, full of teash- due to the hotels.com website incorrect advertising- there is a Sunshine I and a Sunshine II.. Sunshine I took my money, but didnt have jetted room, stated they were unable to refund money- so sent me to Sunshine II.. who didntcallow dogs (I have a dog and paid extra deposit at Sunshine I). Manger made an 'exception'...