Vind je ideale hotel in Stokesdale

'We loved our stay at this Springhill. We were greeted very kindly by the woman at the front desk. Our room was super cozy and spacious. The bed was comfy and the bathroom was big with a nice walk-in shower. The only thing that was not great was the shower pressure. Overall, we were very pleased and will stay at this hotel again.'

'Smell cigarret'

'The customer service needs improvement. My wife and I ate breakfast at the hotel. The food was put up, and the lights were turned off on us 30 minutes early (9 am instead of 9:30 am). The customer service attendant sighed a couple of times while sweeping near us in the breakfast area. Who knows why? Maybe it was because I was telling my wife a story, and she was tired of hearing it. Maybe it was that she was tired of cleaning. I don't know the reason. Good customer service doesn't include...

'very friendly cookies are amazing clean overall 10 out of 10'

'We enjoyed our stay here for the night. The staff was very friendly, the hotel was clean, the beds were comfy, it was quiet, and it felt safe. Breakfast was basic: we arrived at 8.15 and most of the warm dishes were empty already, just some scrambled eggs were left, but there was yoghurt, bread, pancakes, etc.'

'worst customer service and staff I've ever experienced at a hotel'

'You have a great breakfast choice.'

'The non-smoking room for full of smoke. Area did not feel safe! I canceled. The staff was very apologetic and helpful.'

'Upon checkin ( after a very rainy stormy drive) I asked for a luggage cart to try to bring in my stuff. The man at the desk said he had no access to one. So now I knew I had to make multiple trips out to the car in a terrible storm to try to get my luggage and bags. I am a senior citizen and he made no attempt to try to help me . as a result when I got my luggage out of the car, my luggage tipped over and fell in a puddle and when I tried to stop it from falling into a puddle, I fell in the...

'No complaints, Excellent breakfast!,,'

'Amazing hotel staff and brand new hotel. Everything about our stay was great. went out of their way to welcome our group traveling together.'

'Staff was excellent. The rooms have some upgrades but it is clean for an affordable overnight stay. However, I was in a supposedly non smoking room but it previously had a smoker in it andvthe bedspread had the evidence. If asthetics are important and you can't handle well used fabrics it might not be for you. Vanity was nice, bed was comfortable but drapes spread and bathroom ceiling needed care. Staff was absolutely amazing.New floors but craftsmanship for edging lacking talent.'

'Great staff'

'The area is not very nice. I booked a non smoking room, and the room I got smelled like somebody had been smoking there. The smell was terrible! I booked for two nights but only stayed one night and canceled the second. There were a lot of people around the stairs and parking lot, talking and smoking. I did not feel safe.'

'Carpets were dirty, environment had an unpleasant smell, no elevator, site of no elevator was awful. Mold around sink in bathroom'

'The hotel is dated and dark and needs upkeep. I paid for a king-size room, but the internet connection didn't work there, so I had to be moved to a double, which was just as dark, with torn carpet and broken lampshades. The internet connection did work there, but the TV stopped working after a while. The following day, I was offered to move to other rooms, each with different problems of their own: loud air conditioning, and no internet connection again (even though it was an "upgrade"). I...

'The beds were like box springs and the floor joints are about to blow all I heard was a 120yr old barn house floor with regular walking in the room above.. oh and the noisy wall unit'

'Pleasant staff always, clean room and facility. Had a very comfortable stay'

'Great experience!!'

'Thank you'