Hôtel près de Hôtel de ville de Hwaseong (Hwaseong)

« It is a nice hotel for a relaxing family stay. The facilities and amenities are well equipped, and everything is convenient to use. However, the staff members do not seem to be as thoroughly trained as you would expect at a luxury hotel. The service does not feel particularly polished or well standardized, and there seems to be a lack of clear guidelines for how staff should communicate with and respond to guests. Overall, the level of professionalism in guest service could be improved. »

« 水道の使い方や 帰りの空港までの移動方法の相談に親切に対応して貰えました »

« Hôtel bien placé pour une nuit de passage, personnel à l’écoute t chambres propres. Seul bémol, difficile de retrouver sa chambre entre les deux bâtiments distincts. »

« Very good stay for the price. Located inside the fort. Great location! »

« The best hotel I ever stayed in. Everything in the hotel was packed with things Someone would need. »

« Chambre propre et personnel sympathique »

« 좋은 위치와 친절한 직원대응 및 주변 시설에 대한 편리함이 있어서 좋았습니다. 내부도 깨끗하고 좋았습니다. »

« a lovely 4 night stay in Novotel Ambassador in Suwon, Korea. Nice room, nice breakfast, fantastic support from welcome desk employees. Really impressive supportive attitude. Very calm inside although very interesting area around the hotel. I strongly recommend anyone staying in Suwon to stay there. »

« コーヒーの機械の使い方が分からなかった時の、説明の話し方がキツい。性格だとおもいますが、女性であればもう少し柔らかく女性らしく話せないのか？安い値段なので仕方ないですが、日本のような丁寧な接客、気配り、目配り、心配りは期待しない方がよいと思います。 »

« Très bon hotel avec un excellent rapport qualité/prix. Chambres agréables, très équipées et propres. Emplacement super, proche de la gare et des commodités. Beaucoup de restaurant dans les environs et un GS25 juste en bas si besoin. »

« 깨끗하고, 쾌적하고 만족했습니다. 침구류도 좋았습니다~~ »

« 늘갇ㆍㄴ호텔인데 이번엔 좀좋았어요.! 그리고 서비스도 좋아진것같습니다. »

« Aurait été vraiment très bien, à un détail près : des fenètres qui claquent au vent. Pas idéal pour dormir. Personnel très accueillant. »

« very clean and good breakfast, friendly staff and close to park plenty of parking spaces »

« 숙소 정~~~말 깨끗하고, 저녁부터 다음날 아침까지 간편식 먹을 수 있다는 점도 좋았습니다. 즐겨찾기 추천합니다! »

« レストランがないので、朝食が付かないですが価格、設備、清潔感等とても良く、大満足でした♪ »

« 주차 공간은 여유있게 잘 했습니다 3명 예약했는데 수건도 2장 물도 2개 컵도2개 실내화도 2개 인원수대로 구비대여 있지 않아 불편 했으면 전화기 위에 먼지가.. »

« 침대가 푹신해서 호텔 데일리말고 딴데갔다가 부시럭 딱딱한 침대 겪고 다시 돌아옴..ㅠㅠ »