Hotels met airconditioning in Southwestern Virginia

'Elevator didn’t work, we were put on second floor with our puppy and had to walk him up and down the stairs every time we went out. We paid extra for a balcony, but were never told it was shared by neighboring rooms, so our sliding door was accessible by all other rooms, not very private! Very old, run down room, with stained carpet and uncomfortable mattresses. And they didn’t give us any towels, only bath mats and wash cloths. When we asked for 4 towels, for our 4 family members, they acted...