Receptie

Beoordelingen van The Bridge

2.5 out of 5
The Bridge
2 Montagu Road, Smithton, TAS

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 87 van 275 beoordelingen" "
Gastenscore: 8 - Goed. 119 van 275 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 275 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 275 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 275 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Kelli - Venue Manager op 14 jan 2019
Thank you for the positive review!

8/10 – Goed

Athol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The position in town was good. But on public holiday all eatery were closed even the hotel did serve breakfast unles you ordered the night before
2 nachten verbleven in maart 2024
Reactie van Kelli - Venue Manager op 18 mrt 2024
Thanks for your feedback Athol, we appreciate you taking the time to review.

10/10 – Uitstekend

Glenn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kelli - Venue Manager op 18 mrt 2024
Thanks Glenn!

8/10 – Goed

Karen

1 nacht verbleven in februari 2024
Reactie van Kelli - Venue Manager op 4 apr 2024
Thanks for the review Karen!

10/10 – Uitstekend

Shane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an update room wasn’t Happy with the first room the second room was excellent
2 nachten verbleven in februari 2024
Reactie van Kelli - Venue Manager op 28 feb 2024
Thanks so much for the review Shane!Glad you appreciated the upgrade

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
My stay would have been great if i could have had a shower... I stood there for at least 2 or 3 mins waiting for the hot water to come up from down stairs..to no avail. Instead of renovating the poker machine room try renovating the bathrooms in the hotel... they look like they are out of the 1950's and bring the hot water cylinders up to the first floor so the paying customer can have a shower.. other than that it was good.
2 nachten verbleven in februari 2024
Reactie van Kelli - Venue Manager op 22 feb 2024
Thanks for your feedback Paul.We do have plans to renovate the bathrooms this year as we agree, they are slightly dated.

8/10 – Goed

Rainier

Zakenreiziger
Positief: Netheid, personeel en service
The property is basic, a bit outdated, and probably could do with some repairs and upgrading. However, it is a cheap and convenient option for short stay accommodation.
1 nacht verbleven in januari 2024
Reactie van Kelli - Venue Manager op 22 feb 2024
Thanks for your review Rainier.We do have plans for renovation in the near future.

4/10 – Matig

Sharon

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reception closed, sign said to go to Bistro Bar. Bar staff had to go and find someone to check me in. They then tried to give me directions to return to the reception area where I had just come from. Trying to book a table for dinner on arrival, approx 5.30pm, we were told we could not have a table for 6 until 7pm. We were then told at just after 8pm, when we wanted to order dessert, that the kitchen was closed but she would go and talk to the chef. He agreed to prepare desserts for us. There were plenty of empty tables in the bistro all evening so we were at a loss as to why we had to wait until 7pm especially as we had children with us who tend to be accommodated earlier at bistros. We had 2 family rooms. 1 room had curtain hanging off at end and therefore wouldn't cover the window properly. We couldn't fix it. 2nd room centre light not working and 1 bedside light not working as a part missing. We were told on departing the missing part was on order. This made a dark and gloomy room. On the good side we had plenty of lovely towels, washers and 2 bath mats.
1 nacht verbleven in januari 2024
Reactie van Kelli - Venue Manager op 23 jan 2024
Hi Sharon,Thank you for review, we have taken note of the maintenance issues which have now been rectified, and apologise for any inconvenience this may have caused during your stay with us.Being that our bistro is very busy with both houseguests and locals alike, there is sometimes a wait to allow our kitchen team to operate to their very best, this would be why our bookings were spaced out and it may have seemed there were lots of empty tables. I am however pleased our staff were able to accommodate your request for a table at short notice.Thank you again for taking the time to provide us with your feedback!

10/10 – Uitstekend

Nathanael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly, helpful staff. Good facilities
2 nachten verbleven in januari 2024
Reactie van Kelli - Venue Manager op 23 jan 2024
Thanks Nathanael,Our staff are the best and we are very pleased you enjoyed your stay with us!

10/10 – Uitstekend

Keigo

7 nachten verbleven in december 2023
Reactie van Kelli - Venue Manager op 23 jan 2024
Thanks for the rating Keigo

6/10 – Redelijk

Suk Maan

Reisde met familie
Positief: Netheid, personeel en service
We walked into the motel to make a last minute booking for our family of four in Christmas peak season. The lady of the front desk was very helpful to get a room that would fit us, separate from the pub. The room itself was basic but clean and surprisingly quiet overnight, despite being so close to the pub. The motel is next to a park so that was handy for our kids to round around.
2 nachten verbleven in december 2023
Reactie van Kelli - Venue Manager op 23 jan 2024
Thanks for the review Suk!

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet.
2 nachten verbleven in december 2023
Reactie van Kelli - Venue Manager op 23 jan 2024
Thanks Peter,Pleased you enjoyed a quiet and peaceful stay with us!

8/10 – Goed

Russell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Kelli - Venue Manager op 9 nov 2023
Thank you for the review Russell!

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great meals
2 nachten verbleven in oktober 2023
Reactie van Kelli - Venue Manager op 7 nov 2023
Thanks Julie!

8/10 – Goed

Janine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Kelli - Venue Manager op 7 nov 2023
Thanks for the review Janine!

6/10 – Redelijk

Chloe

Reisde met partner
Clean enough. Car parks a bit ordinary and with the amount of hooning happening around and being right next the bottle shop and pub we were a little concerned the car would get broken into or stolen
Reactie van Kelli - Venue Manager op 2 okt 2023
Thanks for your feedback Chloe

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with easy access to city. recently renovated.
1 nacht verbleven in juli 2023
Reactie van Kelli - Venue Manager op 2 aug 2023
Thanks for the great review Steven!

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff went above and beyond
We stayed in the Queen Motel room. (21/4) Everything inside was fresh, appeared new and was clean and comfortable. The Queen motel room looked exactly the same as the pictures on the website. Although it was quite warm when we were there, I imagine the room would be very warm in winter (electric blankets, heat pump and spare blankets). We had our dinner in the attached bistro, and it was really good. The staff were fantastic, although they were busy, they were friendly and smiling. The staff went above and beyond, when stupid me left my pillow behind. I received a phone call, and an offer was made (that I took up) to post the pillow (my own cost). Within in a week I received the pillow. They didn't have to do that, as it was all my fault, but they went out of their way, and I am very grateful. If we are in Smithton again, we would definitely stay here (I won't forget my pillow next time), and we would recommend staying here.
1 nacht verbleven in april 2023
Reactie van Kelli - Venue Manager op 11 mei 2023
Wow Andrea, thank you for such a glowing review!We love hearing feedback like this from our guests, and are so pleased you had a great stay with us!We hope to see you again some time should you be down this way.Thank you!!

8/10 – Goed

Diane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2023
Reactie van Kelli - Venue Manager op 25 apr 2023
Thanks Diane

8/10 – Goed

Teresio, Flinders Park

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, well maintained
2 nachten verbleven in maart 2023
Reactie van Kelli - Venue Manager op 28 mrt 2023
Thanks for the review Teresio!

10/10 – Uitstekend

Geoff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and was upgraded to a motel room at a reduced price upon arrival.
1 nacht verbleven in maart 2023
Reactie van Kelli - Venue Manager op 20 mrt 2023
Thanks Geoff!We are really pleased you enjoyed your stay with us.

8/10 – Goed

Amber

Positief: Personeel en service
Good value, can't complain for the price. The staff were great and everything there that I needed but it felt a bit dated and not the most clean. I appreciated that I could get a single room to keep costs low.
2 nachten verbleven in maart 2023
Reactie van Kelli - Venue Manager op 20 mrt 2023
Thanks for your feedback Amber.Our pub is quite old but we do like to maintain it to a high standard - we will pass on your feedback to our housekeeping team as we are always looking at ways to improve.

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice motel in a beautiful area.
Nice clean friendly motel in the midst of a beautiful area.
3 nachten verbleven in maart 2023
Reactie van Kelli - Venue Manager op 16 mrt 2023
Thanks John, so pleased you enjoyed your stay with us!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in maart 2023
Reactie van Kelli - Venue Manager op 16 mrt 2023
Thanks for the rating Mark!

10/10 – Uitstekend

Maree

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property to stay at. Meals good. Staff friendly and helpful
1 nacht verbleven in maart 2023
Reactie van Kelli - Venue Manager op 20 mrt 2023
Glad you enjoyed your stay at our hotel Maree!The food is certainly delicious!

8/10 – Goed

Rachel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff member accommodated our request to upgrade from economy twin bed room to a queen room with minimal fuss
3 nachten verbleven in februari 2023
Reactie van Kelli - Venue Manager op 16 mrt 2023
Thanks for the rating Rachel, we really appreciate it!

8/10 – Goed

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicely refurbished room with comfortable bed and hot shower. Great to have cutlery and crockery, kettle, toaster, iron & ironing board. Very friendly staff member on check-in
2 nachten verbleven in februari 2023
Reactie van Kelli - Venue Manager op 16 mrt 2023
Thanks for the review Anne.We are pleased our rooms provided all your needs to make your stay with us a pleasant one!

6/10 – Redelijk

John

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Meals were terriblee
1 nacht verbleven in februari 2023
Reactie van Kelli - Venue Manager op 23 feb 2023
Hi John,We are sorry to hear you did not enjoy your meals - we normally get such great feedback from our meals.We do thank you for your review though, and will pass on your feedback to our kitchen team.

10/10 – Uitstekend

Barbara

1 nacht verbleven in februari 2023
Reactie van Kelli - Venue Manager op 23 feb 2023
Thanks so much Barbara!

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
close to facilities, great menu
2 nachten verbleven in februari 2023
Reactie van Kelli - Venue Manager op 23 feb 2023
Thanks Elizabeth, we are pleased you enjoyed your stay with us!

6/10 – Redelijk

Rainier

Zakenreiziger
Positief: Personeel en service
Bathrooms need a bit of an upgrade, rooms are very small and don't have much room to move around. Comfortable for a short stay only.
2 nachten verbleven in februari 2023
Reactie van Kelli - Venue Manager op 23 feb 2023
Hi Rainier,We do have plans to upgrade all our bathrooms in the very near future, and have already started on some.Thanks for the feedback!

2/10 – Ontzettend slecht

Debbie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Changed rooms at 10 oclock at night as we had a mouse running around under our bed, only to be put into another room which wasn't very clean..
1 nacht verbleven in februari 2023
Reactie van Kelli - Venue Manager op 23 feb 2023
Hi Debbie,We can only apologise for this. Our venue is regularly maintained and treated by a pest controller for all creepy crawlies and rodents. We are sorry one has obviously slipped through the cracks and this is not a regular occurrence.

8/10 – Goed

Angela

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in februari 2023
Reactie van Kelli - Venue Manager op 9 feb 2023
Thanks for the review Angela!

10/10 – Uitstekend

M-HELENE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
bon rapport qualité prix
1 nacht verbleven in januari 2023
Reactie van Kelli - Venue Manager op 17 jan 2023
Thank you so much for the kind review!

8/10 – Goed

Brent

Zakenreiziger
Positief: Personeel en service, voorzieningen
It is fine for what it is, value for money convenient accommodation.
Reactie van Kelli - Venue Manager op 5 jan 2023
Thanks for the positive feedback Brent, we hope to see you again sometime!

10/10 – Uitstekend

Caroline

1 nacht verbleven in december 2022
Reactie van Kelli - Venue Manager op 23 dec 2022
Thanks for the fantastic review Caroline!

8/10 – Goed

Brent

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Neat and tidy, comfortable beds.
Reactie van Kelli - Venue Manager op 23 dec 2022
Thanks Brent, we appreciate your feedback!

8/10 – Goed

EUITAEK

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022
Reactie van Kelli - Venue Manager op 1 dec 2022
Thanks for the review!

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Smooth Smithton
Nice new room,close to excellant bistro. Pleasant helpful staff.
1 nacht verbleven in november 2022
Reactie van Kelli - Venue Manager op 1 dec 2022
Thanks Geoffrey, we are pleased you enjoyed your stay with us.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were fantastic
Reactie van Kelli - Venue Manager op 10 nov 2022
Thanks Robert! We think our staff are pretty great too.

10/10 – Uitstekend

Trevor

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
As always the girls are very friendly and supportive, very pleasant stay
4 nachten verbleven in oktober 2022
Reactie van Kelli - Venue Manager op 17 okt 2022
Thanks Trevor!So pleased you enjoy staying with us and thanks for the positive review.

10/10 – Uitstekend

Alexander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's the best in Smithton. Clean. Staff are friendly. It's an old building but well maintained.
3 nachten verbleven in september 2022
Reactie van Kelli - Venue Manager op 28 sep 2022
Thanks so much for the great review Alexander!

6/10 – Redelijk

Margaret

Positief: Netheid, personeel en service
Good basic facility for last minute booking.
1 nacht verbleven in september 2022
Reactie van Kelli - Venue Manager op 22 sep 2022
Thanks for your feedback Margaret!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stood out for it's cleanliness.
1 nacht verbleven in augustus 2022
Reactie van Kelli - Venue Manager op 15 aug 2022
Thanks for the great review Mark! We are glad you enjoyed your stay with us.

10/10 – Uitstekend

judy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were upgraded at no extra cost the room was clean and modern
1 nacht verbleven in mei 2022
Reactie van Kelli - Venue Manager op 4 jul 2022
Thanks Judy, we are pleased you enjoyed your stay with us!

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022
Reactie van Kelli - Venue Manager op 12 mei 2022
Thanks Stephen, appreciate the review!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
was very clean and comfortable, a little noisy but this is to be expected but it did not go on all night. staff friendly and helpful
1 nacht verbleven in april 2022
Reactie van Kelli - Venue Manager op 2 mei 2022
Thanks so much for the great rating! We are glad you enjoyed your stay.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stopover in Smithton
Very friendly service and great meals.
2 nachten verbleven in april 2022
Reactie van Kelli - Venue Manager op 2 mei 2022
Glad you enjoyed our meals and friendly atmosphere!

4/10 – Matig

zhenyu

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2022
Reactie van Kelli - Venue Manager op 2 mei 2022
Would love to know what we could do to improve. Please feel free to contact us with any issues.

10/10 – Uitstekend

Janelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, bar staff friendly, dining meal food delicious! Would stay again.
3 nachten verbleven in april 2022
Reactie van Kelli - Venue Manager op 2 mei 2022
Thanks Janelle, so happy you had a great time at our country pub!