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Beoordelingen van Park House Hotel

4 out of 5
Park House Hotel
Park Street, Shifnal, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 290 van 754 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 754 beoordelingen" "
Gastenscore: 6 - Redelijk. 101 van 754 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 754 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 754 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay , fantastic room service. Menu was good. Good size room with separate working desk .
1 nacht verbleven in mei 2024
Reactie van Reception Team op 23 mei 2024
Thank you very much for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

William

Nice place to stay and very helpful staff
1 nacht verbleven in mei 2024
Reactie van Reception Team op 12 mei 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good value and convenient for events at Telford International Centre (and much cheaper prices!) Shifnal Station is 5 minutes walk and 5 minutes travel to Telford Central. Staff were very polite and helpful!
3 nachten verbleven in mei 2024
Reactie van Reception Team op 12 mei 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

William

Really nice place to stay quite a few places to eat near to hotel especially Shifnal balti. Staff really helpful will be going back can’t beat the price
2 nachten verbleven in mei 2024
Reactie van Reception Team op 11 mei 2024
Thank you very much for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

Neville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice room but spoiled by fact window wouldn't open, room was stifling. Gigantic bed , a bit on hard side. Breakfast standard buffet fare. Hotel undergoing extensive building work at moment. Pleased to see extensive solar panels on flat roof . Plentiful hot water. Staff friendly and helpful.
1 nacht verbleven in mei 2024
Reactie van Reception Team op 7 mei 2024
Thank you for your feedback, we have passed this on to the management team. We are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

Jo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely staff, great food, clean and comfortable rooms. Thank you
1 nacht verbleven in mei 2024
Reactie van Reception Team op 5 mei 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

John

Positief: Netheid, personeel en service en voorzieningen
We arrived while the hotel was under construction so skips, unfinished work being carried out, the hotel does have character being an building inside does need attention carpets, replacement of spindles on the stairwell our room did need work in the bathroom (toilet flush loose new grouting needed ) and the floor boards very noisy when walking on them ( making it annoying for the people underneath) the garden does need attention (looking tied) the staff were friendly and the lady at reception helpful, my review is based on a 4 star rating which the hotel is, talking with the staff I can see the version Creast the company that own it, but for the size of the hotel may be put people in rooms that are completed,
1 nacht verbleven in april 2024
Reactie van Reception op 1 mei 2024
Thank you for your review. yes we are having a lot of work done to the hotel. hopefully we can welcome you back in the future when the work is complete.

8/10 – Goed

John

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Used as a base for a few days. Friendly staff. Good breakfast and evening meal if you wanted it. Plenty of parking at the rear. Hotel and room could do with a freshen up decor wise but building work was ongoing in some parts but not intrusive. Good value for money will stay again next year when I visit the area convenient for railway and basic shops.
3 nachten verbleven in april 2024
Reactie van Reception op 1 mei 2024
Thank you for your review. we hope to welcome you back in the future.

8/10 – Goed

Azam

Reisde met partner
Positief: Voorzieningen
Beautiful place to stay at. Room clean and tidy, staff very attentive and helpful. Floorboards very noisy so need TLC to reduce the noise. We had a room at the front so early morning traffic was an issue as we are light sleepers. Looks like they are updating the hotel to take it back to its former glory, so may revisit after work has been completed.
2 nachten verbleven in april 2024
Reactie van Reception op 24 apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The wedding we went to was held there. Everything looked so beautiful and the staff were outstanding. Nothing was any trouble.
1 nacht verbleven in april 2024
Reactie van Reception Team op 22 apr 2024
Thank you very much for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

Indra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was like a cottage feeling. Absolutely stunning.
1 nacht verbleven in april 2024
Reactie van Reception op 21 apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Goed

Lynda

Positief: Netheid, personeel en service en voorzieningen
Nice property, some issues for room, needs some updating.
1 nacht verbleven in april 2024
Reactie van Reception Team op 21 apr 2024
Thank you for your feedback, we are currently undergoing a major renovation and hope you will visit us in the future to see all our improvements.

8/10 – Goed

Dawn

Zakenreiziger
Positief: Personeel en service
Staff was exceptionally friendly and helpful. During my stay there was remodeling going on - and the areas that have been renovated look fantastic, the areas that still need refurbishment, definitely need it. You have no ability to control the temperature in your room (no thermostat) which caused the room to become quite hot and stuffy at night, my allergies were bad so opening a window wasn’t possible.
2 nachten verbleven in april 2024
Reactie van Reception Team op 18 apr 2024
Thank you for your feedback, we are glad you enjoyed your stay with us and we will pass on the information to our maintenance team. We hope to welcome you back in the future.

6/10 – Redelijk

David

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Location was good .⁵
1 nacht verbleven in maart 2024
Reactie van Reception team op 6 apr 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

Marcus

1 nacht verbleven in maart 2024
Reactie van Reception Team op 26 apr 2024
Thank you for your review, we are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 – Uitstekend

Darren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay for a night out in Shifnal
1 nacht verbleven in maart 2024
Reactie van Reception op 2 apr 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

Jenette

Reisde met familie
Lovely and clean feel it needs so love and care putting back into decor paid for breakfast separately when arrived however I do feel that there should have been more breakfast staff on only 2 when there was a wedding the previous day. Felt so sorry for the 2 staff running round after clean mugs topping up all hot food lots of people asking for more juice, bread, pastries etc very poor of the management
1 nacht verbleven in maart 2024
Reactie van Reception op 25 mrt 2024
Thank you for your feedback we are glad you enjoyed your stay and hopefully you can see the care that is being put back into the Park house whilst the refurb is going on.

10/10 – Uitstekend

Stephen

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel for the price
2 nachten verbleven in maart 2024
Reactie van Reception op 23 mrt 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

Jacqueline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lady on reception is always polite, friendly and cheerful
2 nachten verbleven in maart 2024
Reactie van Reception team op 22 mrt 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

Chris

1 nacht verbleven in maart 2024
Reactie van Reception team op 12 apr 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

Julian

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Reception team op 22 mrt 2024
Thank you for your review, we are glad you enjoyed your stay with us and hope to welcome you back in the future.

2/10 – Ontzettend slecht

Michelle

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very tired hotel staff in reception nice but urgently needs some TLC on hotel decor
1 nacht verbleven in maart 2024
Reactie van Reception team op 20 mrt 2024
Thank you for your review, we are glad you enjoyed your stay. We are currently undergoing a major renovation and hope you will visit us in the future to see all the improvements

8/10 – Goed

Susan

Positief: Netheid, personeel en service
Good value , very comfy beds, pet friendly and convenient for heading off on the m54 the next morning
1 nacht verbleven in maart 2024
Reactie van Reception team op 18 mrt 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

Neil

Zakenreiziger
Pleasant spacious room at a very reasonable price
1 nacht verbleven in maart 2024
Reactie van Reception op 16 mrt 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

6/10 – Redelijk

Simon

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Shabby but clean. Refurbishment under way but a long way to go. Price reflects the state though
1 nacht verbleven in maart 2024
Reactie van Reception op 16 mrt 2024
Thank you for your feedback, we are currently undergoing a major refurbishment and hope you will visit us in the future to see all our improvements.

8/10 – Goed

Stephen

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Property was under maintenance therefore not a true reflection. The onboarding staff where excellent on arrival and departure. The room was clean and of a good standard. The hot water in the shower took a little time to come through to the shower.
1 nacht verbleven in februari 2024
Reactie van Reception team op 12 mrt 2024
Thank you for your review, We hope to welcome you back in the future.

8/10 – Goed

Lisa

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Friendly welcome.. clean bedroom..
1 nacht verbleven in maart 2024
Reactie van Reception op 8 mrt 2024
Thank you. We hope to welcome you back in the future.

10/10 – Uitstekend

Vasisht

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
old manor house had nice old unique properties to the building
1 nacht verbleven in maart 2024
Reactie van Reception op 8 mrt 2024
Thank you. We hope to welcome you back in the future.

8/10 – Goed

sean

1 nacht verbleven in maart 2024
Reactie van Reception op 25 mrt 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

6/10 – Redelijk

gary

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Reception op 27 feb 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Reception team op 25 feb 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

10/10 – Uitstekend

sue

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Reception team op 22 feb 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

Kim

1 nacht verbleven in februari 2024
Reactie van Reception team op 21 feb 2024
Thank you for your review, we hope to welcome you again in the future.

8/10 – Goed

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We were at this hotel for the band annual bu fight, what a brilliant choice of venue.
1 nacht verbleven in februari 2024
Reactie van Reception op 20 feb 2024
Thank you for your review, we hope to welcome you back in the future.

8/10 – Goed

Helen

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is currently undergoing major renovations, but the areas already completed are excellent. The staff were all friendly and helpful.
3 nachten verbleven in februari 2024
Reactie van Reception team op 20 feb 2024
Thank you for your review, We hope to welcome you back in the future.

6/10 – Redelijk

Jan

Reisde met partner
The staff were very friendly and helpful. The breakfast was excellent. The building is a little tired but it looks as though this is being addressed. The water in the shower was so hot I couldn’t use it. I couldn’t adjust it or get any cold water at all.
1 nacht verbleven in februari 2024
Reactie van Reception op 18 feb 2024
Thank you for your review, we are glad you enjoyed your breakfast. We apologise regarding your shower issue, if you let us know during your stay we always strive to fix these issues.

6/10 – Redelijk

Clare

2 nachten verbleven in februari 2024
Reactie van Reception op 15 feb 2024
Thank you, we hope to welcome you back in the future.

8/10 – Goed

Clare

1 nacht verbleven in februari 2024
Reactie van Reception op 15 feb 2024
Thank you, we hope to welcome you back in the future.

8/10 – Goed

jason

Reisde met partner
Positief: Voorzieningen
Lovely old building but needs investment. looking tired
1 nacht verbleven in februari 2024
Reactie van Reception op 15 feb 2024
Thank you. We are having a lot of work done to the hotel. the bar is all new. and am sure you noticed the event rooms and hallways are in the middle of being done. this will take time. we hope to welcome you back in the future. to see the improvements in the hotel.

6/10 – Redelijk

trevor

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Rooms need updating, and seeing too. Works taking place on site when I stayed.
1 nacht verbleven in februari 2024
Reactie van Reception op 15 feb 2024
Thank you for your review, We are having a lot of work done to the hotel. but this will take time. We hope to welcome you back in the future and you see the improvements.

6/10 – Redelijk

Patrick

Reisde met partner
Negatief: Voorzieningen
I have visited the park house hotel twice now, We booked a table for an evening meal, the food was very poor in quality. The room was of a good clean condition, however the shower was very poor again, it’s either tool or too cold and not very good at all.
2 nachten verbleven in februari 2024
Reactie van Reception team op 21 feb 2024
Thank you for your feedback, we have passed this on to the relevant departments. We hope to welcome you back again in the future for a better experience.

6/10 – Redelijk

Kevin

Reisde met een groep, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
Good staff
1 nacht verbleven in februari 2024
Reactie van Reception op 11 feb 2024
Thank you

10/10 – Uitstekend

Philip

1 nacht verbleven in februari 2024
Reactie van Reception op 11 feb 2024
Thank you

6/10 – Redelijk

Narinder

Zakenreiziger
1 nacht verbleven in februari 2024
Reactie van Reception op 7 feb 2024
Thank you for your review, we hope to welcome you back in the future.

8/10 – Goed

Yvonne

Reisde met partner
Positief: Personeel en service, voorzieningen
Was not aware that building work was happening until with arrived, although this did not effect us. The small 'cottage' rooms new decorating.
2 nachten verbleven in februari 2024
Reactie van Reception op 7 feb 2024
Thank you for your feedback, we try to ensure our building work causes the least disruption possible. We hope to welcome you again in the future.

10/10 – Uitstekend

Niroshan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Reception op 3 feb 2024
Thank you for your review, we are glad you enjoyed your stay and hope to welcome you back in the future.

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect and for money paid...really please
1 nacht verbleven in februari 2024
Reactie van Reception team op 3 feb 2024
We are glad you enjoyed your stay with us, we hope to welcome you back in the future.

8/10 – Goed

gerry

1 nacht verbleven in januari 2024
Reactie van Reception team op 29 jan 2024
Thank you for your review.

10/10 – Uitstekend

Magdalena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
……
1 nacht verbleven in januari 2024
Reactie van Reception team op 29 jan 2024
Thank you for your review

2/10 – Ontzettend slecht

Kevin

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Shame really
Shame really, was a nice place 20 yers ago but has been let go. Floor boards creaked, bedroom above was really noisy at night, lots of road noise from traffic , bathroom fittings loose and missing, floor tiles in bathroom not none slip so easy to slip on wet floor, wall tile grout not cleaned. Bath panel looked older than me an I,ve just retired. TV too small for the room so it was necessary to move the table nearer each night. Having building work done so it was like staying on a very untidy construction site. RECEPTIONIST WAS VERY HELPFULL , bar man not, when asked if i could borrow some scissors to open some bags was told not allowed to lend guests scissors, come on. Definitely not 4*, premier inn twice as good. Rubish and skips everywhere and a mobile caravan in the car park for the builers to sleep in, perhaps it was better than the hotel. Finally when you arrive there is a letter in the room thanking me for my cooperation and understanding whilst the place is a building site. At what point did I agree to that? Very overpriced for what it is and a lick of paint will not cure that
8 nachten verbleven in januari 2024
Reactie van Reception team op 3 feb 2024
We are sorry to hear you didn't enjoy your stay with us. I will pass this on to my team. As we like are guest to enjoy there stay, and it is always good to have feed back. We are having a lot of work done to the hotel as you have seen. we keep this in reasonable hours, and doesn't effect the guest areas.