We arrived while the hotel was under construction so skips, unfinished work being carried out, the hotel does have character being an building inside does need attention carpets, replacement of spindles on the stairwell our room did need work in the bathroom (toilet flush loose new grouting needed ) and the floor boards very noisy when walking on them ( making it annoying for the people underneath) the garden does need attention (looking tied) the staff were friendly and the lady at reception helpful, my review is based on a 4 star rating which the hotel is, talking with the staff I can see the version Creast the company that own it, but for the size of the hotel may be put people in rooms that are completed,