Hôtel près de Shelby City Carousel (Shelby)

« The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great »

« Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back! »

« clean »

« Room had a little smell to it »

« The room was described as a suite with a full kitchen unfortunately there was no amenities in the kitchen to use it; there was no dishes, glasses, flatware, not one pot or pan, & no coffee machine. After traveling 10 hours for a wedding event, we were in need of an iron and there was none in the room, I had to go out and purchase one. Misleading advertisement as well as the photos of The suite our room had not been cleaned once we were given our keys at 4:00 on the afternoon. Not...

« I stayed here for two nights solo, and overall the stay was okay. The staff were very friendly, but it didn’t look like my room was clean upon checking in at all. I’m not sure if the room hadn’t been used in a while, but it’s not something I’m used to seeing when checking into a hotel. It was pretty dusty, and the counter tops and bathroom didn’t look clean at all. The other residents were a little sketchy, so there were moments I found myself constantly looking out of the window to check on my...