Hôtel près de Serpentarium (Blankenberge)

"Très beau hôtel, coin détente exceptionnel avec la piscine les jacuzzi et la partie spa"

"chambre et petit dej parfait. Roof top pas au niveau et sale mais ça ne vaut pas 300€ la nuit même un weekend du 1er mai "

"Le personnel a tenté de rentrer dans la chambre par deux occasions au matin"

"Le seul reproche est le sauna insuffisamment chaud. "

"Les chauffages ne sont pas adaptés pour la surface il faisait très froid. La vue et la superficie de l’appartement était top "

"oui très bien"

"Chambre impeccable "

"5eme séjour et toujours conquise. On apprécie le calme, la propreté et l'espace dans la chambre. L'accueil chaleureux du personnel. Parking et petit déjeuner varié."

"We arrived at 2:30 PM, hoping to either check in early or at least drop off our luggage. At the front desk, a young lady was deeply engaged in an epic conversation with someone — so engrossed, in fact, that basic human customs like saying “hello” seemed to have been abolished. Two other staff members were in the breakfast area: one vacuuming with headphones on like a DJ at a cleaning rave, the other busy with chores. After 15 minutes of quality time staring at the unmanned reception desk, another guest arrived with a key issue, went hunting for staff, and — jackpot! — found someone in an office. This person immediately helped him first, while we were still perfecting our “patient guest” posture. When we pointed out we’d been waiting for 15 minutes, we got a curt “Check-in is at 3 PM”. Apparently, in this hotel, time travel to 3:00 is a requirement for customer service. We had booked a “Privilege” room at €253 — which, for that price, should at least come with a smile. Instead, we got the staff’s undivided attention… to their phones. The next morning, we discovered the shower soap dispenser was a proud, empty monument to forgotten housekeeping. For an Accor Group hotel, this was a four-star experience only if you count the stars you see after banging your head in frustration."