Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 546 van 1000 beoordelingen" "
10 - Uitstekend
546
Gastenscore: 8 - Goed. 275 van 1000 beoordelingen" "
8 - Goed
275
Gastenscore: 6 - Redelijk. 101 van 1000 beoordelingen" "
6 - Redelijk
101
Gastenscore: 4 - Matig. 37 van 1000 beoordelingen" "
4 - Matig
37
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "
2 - Ontzettend slecht
41
8,8/10
Netheid
8,6/10
Personeel en service
8,6/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,4/10
Milieuvriendelijkheid
Beoordelingen
6/10 – Redelijk
katsumi
Reisde met een groep
20 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
特別な問題はないですが、少し部屋が狭い。
後は、いいホテルだと思います。
katsumi
2 nachten verbleven in mei 2024
10/10 – Uitstekend
Victoria
6 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Victoria
1 nacht verbleven in mei 2024
Reactie van Eva, Guest Experience Manager op 10 mei 2024
Dear Victoria,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
10/10 – Uitstekend
Tomi
4 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alvin
4 nachten verbleven in maart 2024
Reactie van Eva, Guest Experience Manager op 12 apr 2024
Dear Alvin,Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every guest!
8/10 – Goed
Hiu Wa
Reisde met familie en kleine kinderen
4 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
床很舒適好睡 但不建議與朋友一同入住 因為浴室設計是開放式的 厠所門沒鎖亦不能緊閉 比較不方便
Hiu Wa
3 nachten verbleven in maart 2024
Reactie van Eva, Guest Experience Manager op 5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
JAEYOUNG
3 nachten verbleven in maart 2024
Reactie van Eva, Guest Experience Manager op 4 apr 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Jonathan
21 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jonathan
2 nachten verbleven in maart 2024
Reactie van Jacob Bang (Duty Manager) op 3 apr 2024
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Uitstekend
Maria, Katy
Reisde met familie
19 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I love it's near big mall, station.
Maria
1 nacht verbleven in maart 2024
Reactie van Jacob Bang (Duty Manager) op 3 apr 2024
Dear Maria,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!
8/10 – Goed
susanna
Reisde met een groep
13 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
room was little small. It was a really busy hotel. Same building but three or four hotels really easy to get confused.
susanna
1 nacht verbleven in maart 2024
Reactie van -Cecile, Guest Experience Manager op 15 mrt 2024
Dear susanna,We apologize for any inconvenience caused by the size of the room and the bustling atmosphere of the hotel. We understand that having multiple hotels in the same building can be confusing, and we will work on improving signage and communication to make the experience smoother for our guests. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. If there are any specific preferences or accommodations you'd like for your next visit, please feel free to let us know.
10/10 – Uitstekend
KOICHI, yokohamasiminamiku
10 mrt 2024
Positief: Netheid, personeel en service
KOICHI
4 nachten verbleven in maart 2024
Reactie van -Cecile, Guest Experience Manager op 12 mrt 2024
Dear Koichi,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
4/10 – Matig
Taeeun
2 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
두번은 가고싶지 않은 곳
Taeeun
1 nacht verbleven in maart 2024
Reactie van -Cecile, Guest Experience Manager op 6 mrt 2024
Dear Taeeun,고객님의 리뷰를 읽어 두번째 방문에 대한 불편함을 알게돼 죄송합니다. 불만족스러운 경험에 대해서 자세한 피드백을 주시지 않아 안타깝습니다. 더 나은 서비스를 제공하기 위해 노력하고 있으며, 만약 특정 이슈나 개선 사항이 있다면 언제든지 말씀해주시면 실질적인 도움이 될 것입니다. 다음에 방문하실 때 더 나은 서비스를 제공하고 고객님의 기대를 충족시킬 수 있도록 노력하겠습니다. 더 좋은 경험을 선사해드리기 위해 노력하고 있습니다. 감사합니다.
10/10 – Uitstekend
Sangyeun
20 feb 2024
Sangyeun
1 nacht verbleven in februari 2024
Reactie van -Cecile, Guest Experience Manager op 27 feb 2024
Dear Guest,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!
8/10 – Goed
Sunghyun
Reisde met familie
18 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sunghyun
2 nachten verbleven in februari 2024
Reactie van -Cecile, Guest Experience Manager op 27 feb 2024
Dear Guest,Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon!
8/10 – Goed
Jiyoung
15 feb 2024
Jiyoung
1 nacht verbleven in februari 2024
Reactie van -Cecile, Guest Experience Manager op 18 feb 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
KOJI
14 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
KOJI
2 nachten verbleven in februari 2024
Reactie van -Cecile, Guest Experience Manager op 18 feb 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
8/10 – Goed
YONG JIN
8 feb 2024
YONG JIN
1 nacht verbleven in februari 2024
Reactie van Cecile, Guest Experience Manager op 14 feb 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
6/10 – Redelijk
Choonghyuk
7 feb 2024
Positief: Netheid, comfort kamer
Choonghyuk
1 nacht verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 14 feb 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Geverifieerde reiziger
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
4 nachten verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
2/10 – Ontzettend slecht
Namwon
Zakenreiziger
28 jan 2024
Negatief: Personeel en service
드라이기없어서 회사 출장 시간에 늦었습니다
30분동안 기다렸고 5번 정도 콜하니 그제서야 오네요
Namwon
1 nacht verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Namwon 고객님께고객님의 솔직한 리뷰에 감사드립니다드라이어 미비로 인해 일어난 불편함에 대해 진심으로 사과드립니다. 이러한 상황이 회사 출장 일정에 영향을 미쳐서 정말 죄송합니다. 고객님의 소중한 시간을 존중하며, 더 좋은 경험을 제공할 수 있도록 개선해 나가겠습니다. 불편을 겪게 해드린 점에 대해 다시 한 번 사과의 말씀을 드리며, 앞으로는 이와 같은 문제가 재발하지 않도록 신속하게 대응하겠습니다.감사합니다.
10/10 – Uitstekend
Byung-Dal
27 jan 2024
Byung-Dal
1 nacht verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
CHANG HEE
25 jan 2024
CHANG HEE
1 nacht verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
PNUYHTS
23 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
PNUYHTS
2 nachten verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
SUNGDAE
23 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
SUNGDAE
1 nacht verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Yuna
23 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Yuna
1 nacht verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
6/10 – Redelijk
young gu
Zakenreiziger
22 jan 2024
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
프론트 직원의 대응, 사전 준비물이 있어야 하는 수영장과 헬스는 사용 가능하나 사우나는 안된다. 황당함. 사전 공지도 없었음.
young gu
1 nacht verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Young Gu 고객님께,고객님의 솔직한 리뷰에 감사드립니다.프론트 직원 대응 및 수영장, 헬스의 이용에 관한 부분에서 불편함을 느끼셨다는 것에 대해 안타까워하고 있습니다. 특히 사우나 이용이 불가하다는 점에 대해 사전 공지가 없었다는 점은 황당한 경험이 되었을 것으로 생각됩니다. 이에 대한 피드백은 저희에게 중요하며, 더 나은 서비스 제공을 위해 노력하겠습니다.다시 한 번 사과의 말씀을 드리며, 앞으로는 더 원활한 소통과 편리한 이용을 위해 노력하겠습니다. 감사합니다.
10/10 – Uitstekend
YASUHIRO
22 jan 2024
YASUHIRO
2 nachten verbleven in januari 2024
Reactie van -Cecile, Guest Experience Manager op 28 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
8/10 – Goed
Ye-Eun
Reisde met familie
11 jan 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
청소가 미흡하여 먼지 머리카락 다수 발견되었어요. 직원은 매우 친절합니다.
Ye-Eun
2 nachten verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 우선 머리카락 때문에 고객님께서 투숙기간 동안 불편끼쳐드린 점 정말 죄송하게 생각합니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다
8/10 – Goed
Cecilia
Zakenreiziger
11 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cecilia
3 nachten verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Yona
10 jan 2024
Yona
1 nacht verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Yunjung
Reisde met familie
8 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Yunjung
1 nacht verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
8/10 – Goed
Hyung sup
8 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyung sup
1 nacht verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Jaehyun
6 jan 2024
Jaehyun
1 nacht verbleven in januari 2024
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Namwon, Aurora
1 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good!
Namwon
6 nachten verbleven in november 2023
Reactie van Cecile, Guest Experience Manager op 12 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
8/10 – Goed
Geverifieerde reiziger
29 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
침구에 일부 구멍이 나있는 것도 있었고 군데군데 먼지가 조금 있었습니다. 그래도 방은 넓고 쾌적하니 좋았습니다.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van -Cecile, Guest Experience Manager op 29 dec 2023
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다.고견에 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다.감사합니다
10/10 – Uitstekend
GongRok
26 dec 2023
GongRok
1 nacht verbleven in december 2023
Reactie van -Cecile, Guest Experience Manager op 21 jan 2024
Dear Guest,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
DONGKI
Reisde met familie
17 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가족들과 함께한 여행
역에서 가까운 접근성과 객실의 잘 관리된 내부의 곳곳 아주많은 관심과 노력이 보입니다
DONGKI
1 nacht verbleven in december 2023
Reactie van -Cecile, Guest Experience Manager op 29 dec 2023
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다.고견에 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다.감사합니다
2/10 – Ontzettend slecht
sunhaeng
Zakenreiziger
14 dec 2023
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
sunhaeng
1 nacht verbleven in oktober 2023
Reactie van -Cecile, Guest Experience Manager op 29 dec 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
Kwang Joon
5 dec 2023
Kwang Joon
1 nacht verbleven in december 2023
Reactie van -Cecile, Guest Experience Manager op 12 dec 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
8/10 – Goed
SUNG HO
4 dec 2023
SUNG HO
1 nacht verbleven in november 2023
Reactie van -Cecile, Guest Experience Manager op 12 dec 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
10/10 – Uitstekend
SHUICHI
29 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
最高でした
SHUICHI
2 nachten verbleven in november 2023
Reactie van -Cecile, Guest Experience Manager op 2 dec 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
4/10 – Matig
Jeongik
Zakenreiziger, Reisde met familie
27 nov 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
화장실 냄새가 별루였어요
Jeongik
2 nachten verbleven in november 2023
Reactie van -Cecile, Guest Experience Manager op 28 nov 2023
고객님 안녕하십니까,저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다. 우선 고객님께서 투숙기간 동안 불편끼쳐드린 점 정말 죄송하게 생각합니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다감사합니다
4/10 – Matig
KOJI
26 nov 2023
Positief: Netheid
KOJI
2 nachten verbleven in november 2023
Reactie van -Cecile, Guest Experience Manager op 28 nov 2023
Dear Customer,Thank you staying at our hotel and taking the time to put a review! If you have the time to write a more detailed feedback, please let us know! We always strive to improve our service to offer the best experience possible to every customer!
6/10 – Redelijk
Annamma
Reisde met familie
26 nov 2023
Negatief: Voorzieningen
Too pricey and not adequate service
Annamma
4 nachten verbleven in november 2023
Reactie van -Cecile, Guest Experience Manager op 28 nov 2023
Dear Customer,Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer.