2/10 – Ontzettend slecht
Ryan
5 mrt 2026
Negatief: Personeel en service
It was absolutely horrible and tramatic. I was sleep in my room around 945pm and was woken up to 2 men coming in my room.
I kept saying can i help you they didnt even hear me they walked in and when the finally realized i was there a hispanic man said sorry and then they continued to talk while i was in my hibderqear and tanktop for like an extra 5-10 min trying to figure out which room they needed to go into.
Then the older white man sat over my bed and asked me where i was from and he told me he was from detroit. Then they eventually started to walk out.
I assumed they were workers even though the white man was actung very strange still
Called front desk when they left the agent told me the qhite man was drunk and the hispanic man was escorting him. Why didnt they look him up before? Why did they just trust a drunk mans word?
The agent said bc i booked thru a third party which was hotels.com they couldnt refund me or anything and asked me if i wanted somwthing from a bar or something which ridiculous this is an breach in contract with an invasion of privavy violation.
I woke up the next morning to complain and the agent was very nice and said the manager would be in at 8am and would call me this was 6am so had to catch a flight its now 1230 i the day and not recieved a call. I will absolutely be taking this further.
No sense of urgency about this is crazy
Ryan
1 nacht verbleven in maart 2026