6/10 Satisfaisant
Tom L., Napa, USA
31 oct. 2025
First, the property is excellent. We are picky, and it was very clean and well maintained. The property was actually better than the VRBO description and pics. We are frequent VRBO customers, and that is a rarity. The issue is with the property manager. While we were there, construction was happening right next door (50ft away). We go to Sea Ranch to escape noise and enjoy the peace. The property manager has a responsibility to know what is happening in and around the property that may impact the renters' stay. When asked for assistance, we were told we were on our own to contact Sea Ranch and deal with any sound issues. However, quiet hours are 9pm to 7am. So, when the construction hammering, sawing and grinding started at 7am, there is nothing that could be done about it. My issue is that this is bait and switch - and really bad business. Our guests in the back two bedrooms had no choice but to awaken at 7am. Then, we had to listen to hammering, sawing, grinding until 6pm. Ugh!
Tom L.
Séjour de 4 nuits en octobre 2025















