Hôtel près de Château de Neugebäu (Vienne)

« Good »

« To be honest, I really liked the hotel. The welcome and room comfort were great. Daily cleaning was also well done. My only recommendation would be to have a car. Of course, you can reach the city center by public transportation, but the number of buses was limited, so you need to pay attention to the schedule. However, if you have a car, don’t hesitate at all—it was a wonderful experience. »

« Thank you »

« Room extremely small and narrow. Very hot inside and no air Lights were very bright and not able to adjust it. No outside light because when the door is closed it's totally dark in the room No smoking area Complicated to check-in because they are using a specific code with 4 digits and not your name. Need to use your Credit Card to get in the building so don't forget a physical card with you. Number of concierge or customer service on the reservation and on the wall at the hotel doesn't work No...

« May be add a little water bottle in the room. Good stay located near metro. Convenient and comfortable »

« Nice barmaid, everything was clean, public transport are near »

« Vermieter ist grundsätzlich aufmerksam und hilfsbereit, aber nachdem ich das Zimmer bezogen habe, das Schloss zu tauschen, fand ich nicht so toll. Man versteht halt Abends die Welt nicht mehr, weil der Schlüssel nicht passt, bis man dann irgendwann feststellt, dass man um 20:00 eine Nachricht bekommen hat, wo der neue Schlüssel ist. »

« Séjour horrible avec un lit instable et des lattes qui s'enlèvent. Le propriétaire abonné absent, sans action concrète. »

« Bettwäsche war sauber. Matratzen gut. Der Rest - Katastrophe! Möbel aus Europaletten könnte cool sein, wenn diese Paletten wenigstens miteinander verschraubt währen und nicht in alle Seiten verrutscht. Verletzungensgefahr! Besonders wenn man mit kurzer Pigamahose nachts um die sogenannten Möbeln herumläuft. Untern der Paletten, wie auch oben auf den Küchenschränken der Staub wurde seit Monaten nicht entfernt. Im Gefrierfach war vor lauter Eis kein Platz für nichts. Und das schärfste: die ersten...

« I didn’t got the code from the property management in order to get inter the apartment and I was debited money without using the apartment. »

« This apartment would get a higher review if the management was not so meticulous about dirty apartment. There is an extensive list of items they will charge you for such as leaving air conditioning on while the apartment is vacant, and being charged for dirty sheets. We contacted the property management about the air conditioning because we did not see any and received a short response like “please refer to the house manual”, which has no information. The apartment doesn’t not have AC....