Hotelresorts in Schiereiland Yucatán

'There were a few areas where we felt the experience did not fully meet the expectations we have come to associate with the Hyatt brand. The service, in particular, could use some improvement. At all restaurants, the wait times for food was too long and there were moments where it felt like the staff could have been more attentive and proactive in checking in with guests. We also found that accommodating dietary preferences was a challenge. As guests with specific dietary needs, we hoped for...

'Personeel is vriendelijk. Hotel is erg centraal gelegen. Het eten is lekker bij het buffet. Ik zou er alleen niet elke dag eten want dan eet je bijna elke dag hetzelfde. Parkeren is gemakkelijk en gratis. Wel is het hotel erg druk. Druk bij het restaurant, rijen! Ook bij het inchecken enorme rijen en chaos van alle drukte. Verder prima hotel voor een paar daagjes om je vakantie af te sluiten.'

'Secrets Mirabel Cancun is undeniably a beautiful resort, surrounded by breathtaking views and sunrises. Almost every beach front room has a great view but my recent stay was heavily impacted by major operational inconsistencies, particularly around dining and guest amenities. Upon arrival, the communication regarding guest perks and amenities was practically non existent. Instead of receiving details at check-in when they would actually be useful, information and amenities were delivered to us...

'nice'

'Wij hebben hier een fijne vakantie gehad. Ruime kamer, schoon en supervriendelijk personeel. Minder fijn is het handdoek neerleggen om zonnebedden toe te eigenen. Het hotel zou daar beter op kunnen toezien.'

'The bedroom is a nice size with basic bedroom furniture. Nice size restrooms but nothing looked clean. Stains everywhere hair in the bed. The buffet is extremely small and you have to ask for protein during dinner and some lunches. The options do change daily but the food was a total miss. The other restaurants are not all open at once, they alternate days. Hibachi was ok and the wings at the outdoor restaurant were ok. Drinks were about the best thing here as the pool was dirty with hair and...

'Can’t say enough about this great resort. Every single staff member was beyond nice. Every single one had a smile and really seemed to want to take care of us. They all constantly wanted to be of assistance and make our stay better. The resort was extremely clean and everywhere you looked there was smiling staff cleaning and maintaining. The beach was like 40 ft from the steps of the resort. And was beautiful. The security of the place is beyond great. They def want to keep their guests safe....