2/10 Horrible
Joseph B.
1 août 2025
The Good - location to beaches and center of town. The lay out of the property. The property manager was responsive when we immediately complained (below). Cleaners came to clean next morning. We asked for beach towels, they gave us plenty. The Bad - security is terrible. Our property was broken into. No scurity system or cameras.You will even notice signs in the property indicate that (1) if you are outside by the pool, you should lock up and secure the doors and windows (which is odd) and (2) if people come to clean the property outside of the designated cleaning days, don’t let them in). Our last night, the house was broken into - 4 pairs of shoes and earrings were stolen. We reported it to the police and the property manager. I still haven’t heard from customer service. Upon arrival, the place was cleaned but not deep cleaned (eg, spider webs in corners, ants, roaches (2) some grime in showers, yard full of pine needs, lounge chairs old and dirty, grill rusted and grimey. We bought grill which we cleaned and left. Lots of ants at first, which were not properly treated. We needed more traps and had use ant spray ourselves to spot treat bedroom areas of penetration. Bait traps left by the home owner appear to be ineffective. The A/C was not functioning the first night which was extremely hot. It was an electrical problem which was fixed the next day. Many of these things could have been done before arrival. In general, the property listing looks more updated than reality.
Joseph B.
Séjour de 7 nuits en juillet 2025