6/10 Satisfaisant
Deborah
Voyage en famille
24 déc. 2025
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I would rate the overall stay a 3.5. Check in was confusing - they were great communicators via text, but they check in email could have been clearer. How to actually get the keypad to turn on, how to make sure your room gets locked, once you open it via keypad you must use the deadbolt, or clear it out to lock it. Had I not had trouble using the keypad to get in and sent a text, I would have never know it didn't automatically shut. Room was clean, bed was comfortable, and amenities were lovely. The main reason for the average rating is that the tavern below our room blasted music and it was like a concert in our room. We let it go upon arrival because it was 6 and early. By 8:30 we texted and they person felt bad but said it was hard to control what is going on around them hotel, but really you built rooms on top of a tavern so noise should have been a factor when insulating the rooms. We ended up getting ear plugs at the local CVS and at 9:30 we got a text that they called and asked them to turn it down. The music was not loud anymore, but you could hear them cleaning up till about 9:45 or so. The person I was texting with was very nice and felt bad about the situation, but I personally would recommend staying there, or at least in a room on that side of the hotel. Had the noise not been such an issue, I would have given them at 5.
Deborah
Séjour de 1 nuit en décembre 2025
