Paleizen in Sant Agusti des Vedra

'Terrible experience from check-in to check-out. I paid extra for a Junior Suite with Pool View, but was initially given a room overlooking the parking garage with only the tops of pool umbrellas visible. This was not what was advertised. My booking showed 18 photos of the room I paid for, none of which resembled the room we received. When I questioned it, the front desk said, "The pictures are just pictures," and claimed the hotel was fully booked. After I insisted this was false advertising...

'A disastrous experience in this hotel. We stayed in this hotel for one week with friends, and unfortunately, nothing went as planned. The cleanliness of the rooms was unacceptable: there were ants everywhere, and the housekeeping was very poorly done. The floor was really dirty and was clearly not cleaned properly, and there was often no toilet paper provided. The rooms were simply not maintained to the standard expected from a hotel. The swimming pool was also in a terrible condition: the...

'Vriendelijk personeel, super ontbijt'

'De accommodatie is heel netjes en eigentijds. Ook het zwembad ziet er netjes en ibiza style uit. Het personeel is heel aardig en behulpzaam. De plek waar het hotel staat is niet onze omgeving: veel toeristenwinkeltjes, neonreclames en Engelse jongeren. Ook in oktober. In de buurt van hotel kun je gratis parkeren. Als het hotel ergens anders had gestaan, waren we zeker teruggekomen!'

'Prijs kwaliteit is echt prima. Locatie ook, 500m van strand en eettentjes'