Hôtel près de Base nautique de Sandia Lak (Albuquerque)

« The room we stayed in had a lot of water damage and the lock didn’t work. It looked like someone tried to break in at some point and damaged it. The tub caulk was covered in mold and there were mold spots on the ceiling in the bathroom and bedroom area. We were excited about the free laundry but half the machines were out of order so we had to do ours in the middle of the night to avoid the crowd. We loved the food served at the social hour on Monday Tuesday and Wednesday but the breakfast was...

« The rooms were nice but breakfast was not offered unless you paid additional fee »

« Our room was clean and comfortable. Breakfast was very delicious. Staff was so nice and helpful. I did not get to use the hot tub or swimming pool but maybe another time. I will be staying here again. »

« Very good customer service. Only Burger King close by by walking. 30 minutes walk to the balloon festival though which is great »

« We checked in June 22 for 3 nights. We entered our room, opened the curtains and see we are looking at a aluminum warehouse building next door. No view at all and not informed about that. we then hear this loud noises coming from, we guessed the next room. Complained to the front desk who told us that there were no other rooms available and they'll see what can be done the next day. Manager never called back and the 'no view' and loud noises continued. We were told the hotel is under...

« Chambre spacieuse! La seule critique concerne la propreté du terrain/stationnement! Mais la chambre impeccable! »

« Hôtel très agréable, propre et calme. Le personnel très accueillant »

« I booked this room by looking at the pictures and only for one night in case we didn’t like it. When we had to check out, we wished we would’ve booked the whole weekend there! Its a really nice place to stay and plays the food was really good with a variety! Nice get away! »

« The decor was really neat and everything was clean and accessible. »

« The only thing was the super loud flush. Ridiculously loud. »

« A great hotel with a great staff and amenities. Located next to good dining options. »

« I usually appreciate Tru but his hotel in ABQ is very far from the usual standards of comfort of the others sisters locations of Tru hotels. First, staff is managed by Randi who has absolutly nothing to do with clients satisfaction. A intensive training to understand basics commercial behaviour seams necessary for this team... That's the first time I observe a no- solution manager in a Tru... Second, a gas station Maverick is just in front of the entrance and the hotel is just located at...

« Air conditioning was very loud. Though it worked. Cleanliness was a bit questionable. Tub felt greasy and remote control was sticky. Other than that it was satisfactory. »

« Personnel très agréable »

« Our room was upgraded to a bigger suite which was very nice. I did have to clean the toilet, but the rest of the room was fairly clean. »