Hi Wing,Thanks for the feedback.

Hola Marcelo! Obrigado por ficar conosco e compartilhar seus comentários honestos. Esperamos vê-lo novamente quando sua viagem o levar à área da baía.

Hi Alejandro, thank you so much for staying with us and sharing your review. We use your feedback to improve our services for your next 5 star review in the future. See you soon!

Hi Jamshid,Thank you for the 5-star review. We are so glad to be of service to you! Hope to see you again soon!

Hi Kouji, thank you for staying with us! I am glad to hear that you enjoyed your stay. Our location is prime during the day and does in fact become more of a challenging area during the night. Rest assured that the safety of our guests is our topmost priority. We do have security on the premise 24hours a day. We work along Urban Alchemy and SFPD.

Hello Bret, thank you for your recent stay with us at Yotel SF. I am delighted to see you had an amazing stay. See you again soon!

Hi Stanley, thank you so much for your recent stay with us in Yotel SF. We value your feedback and looking forward to a perfect 5-star when you return.

Hi Christopher, thank you for sharing your feedback about the neighborhood. We are working to do our part to support and transform the community around us along with ambassador programs like Urban Alchemy and SFPD. Guest's safety is very important to us that is why we focus on maintaining security on premise 24/7.

Hi Giuseppe, thank you so much for the stellar feedback! We look forward to welcoming you to Yotel San Francisco in the future!

Hi Conroy, I appreciate the perfect score of our Hotel and our services. See you again soon!

Hi Eduard, thank you for staying with us. I appreciate the feedback about our complimentary continental breakfast, we are still looking for ways to improve our service. Hope you will still give us another chance to wow you in the future.

Hi Lucy, thank you so much for rating us. We hope to see you again soon!

Hello Kraus Stefan,Erik is great and we are happy to have him on our team! I am glad he was able to take care of you during your stay. We hope to see you again! Mary Arellano

Thank you so much for your perfect rating! We do our best to give our guests excellent service and reviews like yours are greatly appreciated. I will make sure to share to all our staff. See you again on your next visit!

Hi Wang, thank you so much for the 5 out of 5 rating! We hope to give you a perfect time again on your next visit in the Bay Area.

Hi Stuart, thank you very much for sharing your detailed feedback. I am glad you had a wonderful time with us.

Thank you for staying with us at the YOTEL San Francisco. I am pleased to hear you had an enjoyablestay with us and hope to see you again!

Thank you for staying with us at the YOTEL San Francisco. Our team here tries their best to enhance the guest experience here by being welcoming and accommodating to the best of our ability. While it's sad to see that we're not up to par, I am happy tohear that your stay has been pleasing as we are continuing to look for ways to improve.

Hi Aude, thanks for you lovely review. I am so glad that the staff took care of you and you were able to take advantage of our amenities. I most appreciate you acknowledged how we try our very best to make sure that all our guests feel safe & secure while in the property. We hope to see you again in the future!

Thanks Diana for the feedback and 5/5 rating. I appreciate the feedback about our breakfast and the room setup. Our rooms are micro-rooms and having an open-concept closet does make it difficult to longer stay guests. We will look into this. I hope you think of us the next time you are in town.Mary Arellano

Hello Alton, thank you for sharing your feedback. Before finalizing your booking, you were asked there to confirm that you agree with the policies and terms of condition where it states that there will be facility fees to be paid at the hotel. Please refer to your Expedia reservation, they should clearly communicate that. And thank you for your assessment of the neighborhood although that had nothing to do with the hotel and the services we provide. We hope you find a location that very well suits you.

Hello Max, thank you for your nice review about our hotel. Our location is prime during the day and does in fact become more of a challenged area during the night which is why we focus on maintaining security on premise 24/7 to ensure the safety of our guests and staff. We are working to do our part to support and transform the community around us along with ambassador programs like Urban Alchemy and the SFPD.

Hi Celia, thank you for the almost perfect score. We look forward to serving you again and for you perfect rating!

Thanks Athena! Glad you enjoyed your stay and felt safe. We hope to see you back with us again!

Thank you for your wonderful review about our property and staff we do try our best to make everyone feel safe and have a great experience with us. We do have security on site 24/7 to provide a more secure and safe environment for everyone .

Thank you for the review and for staying with us. Our facility fee does include a few benefits free WIFI , grab on continental breakfast , Gym access 24/7 , Coffee & tea 27/4 , access to our business center , and access to our work booth . Thank You Best regards

Thank you for your feedback thanks for letting us know your experience with us was great . We do try our best to make all of our guest feel comfortable . We do also have a security on site 24/7 .

Good Morning Mr.Larry , Thank you so much for staying with us we truly appreciate your feed back . We really look forward seeing you again .

Thank you for your recent visit with us. We are so glad to hear that you had an excellent stay. Your safety is our topmost priority so we have a 24-hour Security that patrols the hallways and all common areas. We look forward to your next stay.

I am saddened to hear that you felt unsafe. Our location is prime during the day and does in fact become more of a challenging areaduring the night, which is why we focus on maintaining security on premise 24/7 to ensure the safety ofour guests and staff. We are working to do our part to support and transform the community around usalong with ambassador programs like Urban Alchemy and the SFPD.

Thank you Joel for staying with us! We hope to see you again!

Thank you for staying with us at the YOTEL San Francisco. I am pleased to hear you had an enjoyablestay with us and hope to see you again!

Thank you so much for choosing Yotel San Francisco! I am delighted to know that our staff was able to provide you with excellent services. Thank you for the perfect score and we hope to to see you again when your travels take you to the bay area.

Dear Carson, thank you so much for your nice feedback. See you again soon!

Thank you so much for taking the time to share your wonderful feedback. We hope to see you again!

Thank you so much for staying with us and providing us a great review. We look forward to be of service again.

Thank you for giving our hotel the big three C's (cute, cozy & clean). We appreciate your insight and perspective and hope to one day have the opportunity to share a more cherished experience with you.

Thank you for staying with us and rating our hotel. We look forward to gaining a perfect rating on your next stay at Yotel San Francisco!

Thank you so much for you perfect review. We are so glad that our staff took care of you. We look forward to serving you again!

Hello Zachary, thank you so much for choosing Yotel SF! We are glad to hear that you had an overall pleasant experience with us. My apologies about the water being not as hot and rest assured that we have our Fix-it team determine the issue. We look forward to having you back whenever your travel brings you to the Bay Area.

Thank you for your recent stay with us at Yotel San Francisco. I am glad that you enjoyed your stay with us and look forward to serving you again!

Thank you for staying with us at the YOTEL San Francisco. We appreciate the feedback and are always looking for ways to improve.

Hi Emilyn, thank you so much for sharing your experience. We are very pleased that you had a great stay. We look forward to welcoming you back!

Hi Michael, thank you so much for your recent stay with us and sharing your almost perfect rating. We look forward to serving you again and have the opportunity to WOW you with perfect score.

Thanks Kevin for the 5-Star review. We appreciate it and hope to see you back with us again!Cheers,Mary Arellano

Hello Daniel E,Thank you for taking the time in doing our survey, we appreciate the feedback. We are sorry to learn that despite our best efforts, you still had concerns about the neighborhood. Mid-Market is currently undergoing a lot of revitalization efforts by city agencies and private businesses, and we hope to be a positive influence on the surrounding area in the future.However, I am glad that you enjoyed your stay at the hotel, and that the staff took care of you. We hope you think of us again.Warm Regards,Mary Arellano

Hello Ramona,Thank you for the 5-star rating and taking the time to give us feedback. We appreciate you input, and it is the only way we can make things better for our future guests. I am happy to hear that the staff took care of you during the stay. I hope you think of us the next time you are in San Francisco.Mary Arellano

Thank you Brenda for giving us a 4 out of 5 rating. We appreciate you doing so, and glad that you had a great stay. We hope to see you again with us!Mary Arellano

Thank you for staying with us at the YOTEL San Francisco. We appreciate the feedback and are alwayslooking for ways to improve.

Hi Julio,Thank you for giving us a 4 out of 5 rating! We appreciate it and hope to see you again soon!Mary Arellano