Exterieur

Beoordelingen van Hyatt Regency San Francisco Airport

4 out of 5
Hyatt Regency San Francisco Airport
1333 Bayshore Hwy, Burlingame, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 725 van 1225 beoordelingen" "
Gastenscore: 8 - Goed. 271 van 1225 beoordelingen" "
Gastenscore: 6 - Redelijk. 121 van 1225 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 1225 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 56 van 1225 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Madeleine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dicht bij het vliegveld shuttlebus zijn handig. Fijne service bij inchecken. Goed bed en ruime kamer.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

M

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
a unique place
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Trini

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Melissa op 28 mei 2024
Hi Trini,Thank you for staying with us. I am happy to know that your stay went well and that you took out the time to let us know how we did. It would be our pleasure to welcome you back for another stay with us soon!Thank you,

10/10 – Uitstekend

BRUCE, Cochranville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent in every sense of the word.
2 nachten verbleven in mei 2024
Reactie van Janet op 23 mei 2024
Greetings Bruce!We appreciate you taking time to review and rate our Hyatt Regency San Francisco Airport. It is fantastic to know that everything about your stay was excellent! We are very happy to know we achieved our goal and exceeding your expectations. It was a pleasure having you as our guest and we hope to have the privilege of welcoming you back again soon.Warm regards,

10/10 – Uitstekend

William

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Very nice room
1 nacht verbleven in mei 2024
Reactie van Janet op 23 mei 2024
Greetings William!Thank you for the 5/5 rating you gave our hotel. We are happy to hear you liked your room. We strive to ensure the rooms are nice and well-maintained for our guests. We hope to welcome you back again soon to our Hyatt Regency San Francisco Airport. Warm regards,

2/10 – Ontzettend slecht

Ashokkumar

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely pathetic customer service !! There were two customers with my same last name and they messed up my reservation . They gave me a wrong room and someone else entered my room while I was in the room .. absolutely incompetent staff and never coming back to this worthless hotel. One of the worst hotel I have ever stayed. I am so glad that I am not part of this Hyatt loyalty program. The one time I booked this worthless hotel, I am done.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Qi

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Janet op 22 mei 2024
Dear Qi,Thank you for taking time to rate our Hyatt Regency San Francisco Airport. We are disappointed to see the low rating and would like the opportunity to speak with you about your experience. If you would like to share your feedback with us, please reach out to us on our social or chat channels. We hope to hear from you soon.Warm regards,

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value
1 nacht verbleven in mei 2024
Reactie van Rebecca op 20 mei 2024
Hello Jim,Thank you for your 5-star review and your stay at Hyatt Regency San Francisco Airport. It was our pleasure to welcome you. We hope to see you again.Warm regards,Rebecca

8/10 – Goed

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place and location
3 nachten verbleven in mei 2024
Reactie van Travis op 22 mei 2024
Hello Christian!Thank you for your 4-star rating. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the future. Warm Regards, Travis

2/10 – Ontzettend slecht

Dalvinder

1 nacht verbleven in maart 2024
Reactie van Travis op 22 mei 2024
Hello Dlavinder!Thank you for providing a rating of our hotel. I am sorry to hear you did not enjoy your stay with us. We would like to speak with you about your experience. Please reach out to us via one of our social media or chat channels. We look forward to hearing from you. Warm Regards, Travis

6/10 – Redelijk

William

Positief: Netheid
1 nacht verbleven in mei 2024
Reactie van Betsy op 18 mei 2024
Dear William,Thank you for your feedback and rating and thank you for staying with us. Please let us know if we may be of further assistance. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 – Uitstekend

Yana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean! Beautiful and people who work there are very nice!
1 nacht verbleven in mei 2024
Reactie van Ana op 14 mei 2024
Dear Yana,We appreciate your feedback. Thank you for staying with us while in Burlingame. We are delighted to hear that you appreciated the cleanliness of our hotel and the service provided by our staff. We hope to see you again soon!

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has a strict quiet time, which is nice when you need sleep
2 nachten verbleven in mei 2024
Reactie van Krista op 13 mei 2024
Hello Danielle, thank you for the wonderful 5 out of 5 rating of your stay with us here at the Hyatt Regency San Francisco Airport. We love to hear that you were able to get a restful sleep while you were our guest. We hope to have the opportunity to welcome you back again!Kind Regards, Krista

10/10 – Uitstekend

George

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice price and 5 star experience great for layover at airport
1 nacht verbleven in mei 2024
Reactie van Angela S op 13 mei 2024
Hello George,Thank you for staying with us and taking the time to share your stay experience. We are honored that our hotel was well-suited for your layover needs and that you enjoyed your stay. We are grateful for your five-star rating. We are committed to providing you with the best possible experience and hope to welcome you back again.Best regards, Angela

10/10 – Uitstekend

Monick

Positief: Netheid, personeel en service
Very clean
2 nachten verbleven in mei 2024
Reactie van Laura op 12 mei 2024
Dear Monick, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 – Uitstekend

Philip E

Zakenreiziger
Great team nice people excellent service - great location
5 nachten verbleven in mei 2024
Reactie van Tania op 11 mei 2024
Hello Philip E,Thank you for the feedback. We are glad to hear that you loved the location. We also thank you for acknowledging the amazing customer service provided by our staff. We hope to have the pleasure to welcome you back as a guest with us again in the future.Best wishes,Tania

10/10 – Uitstekend

Janis

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Betsy op 11 mei 2024
Dear Janis,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

8/10 – Goed

Herman

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Easy checking and out
1 nacht verbleven in mei 2024
Reactie van Melinda op 9 mei 2024
Dear Herman,Thank you for taking the time to review our property. We are so glad to hear you had an easy check-in and out experience. We hope to welcome you back to Hyatt Regency San Francisco Airport again soon!Warm regards,Melinda

8/10 – Goed

Kevin

Reisde met partner
Positief: Netheid, personeel en service
Nice clean hotel, the bar doesn’t open till 5pm each day!
2 nachten verbleven in mei 2024
Reactie van Laura op 8 mei 2024
Dear Kevin,Thank you for taking the time to share your feedback. We are happy to hear that you were comfortable during your stay with us. We appreciate your comments on our bar hours and will share them with our team for review. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Mike, Grand Haven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Jamison op 9 mei 2024
Hello Mike, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency San Francisco Airport!Best regards,Jamison

8/10 – Goed

Dionna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Shelly op 16 mei 2024
Hello Dionna! Thank you for your rating and feedback. We appreciate all guest ratings. We are so glad that overall, you had a great stay. Thank you for staying with us. We hope to welcome you as our guest again very soon! Warm Regards, Shelly

6/10 – Redelijk

Jeff, Santa Cruz

Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel charges $48 for overnight parking which is ridiculous. Expedia had parking for $19 and they would not honor as we wanted to See what the situation was first. Expensive snack area and most of the food options. Room had hair and not everything was clean. Could use better pillows for sure.
1 nacht verbleven in mei 2024
Reactie van Angela S op 5 mei 2024
Hello Jeff,We appreciate your choosing to stay with us, and thank you for your valuable feedback. We will consider your concerns about the cost of parking, food, and guest room pillows offered. Your comments will help us to create a better stay experience for our guests. We sincerely apologize for not exceeding your housekeeping expectations. Our housekeeping team will work diligently to improve their efforts. We hope to welcome you back and provide a better stay experience. If you have any other concerns, please do not hesitate to contact us on our social or chat channels. Best regards,Angela

8/10 – Goed

Haizhou

1 nacht verbleven in april 2024
Reactie van Betsy op 4 mei 2024
Dear Haizhou,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

2/10 – Ontzettend slecht

Freddy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We received the worst check in service I ever had. The front desk clerk called me to the counter to proceed wth our check in and few minutes into helpin he told me to wait and assisted another person in line. I found this very rude and unprofessional. He proceed by saying thank you for your patience I have upgraded your room. We rush into our roo. As we needed to leave to our tour. Upon return to the Hotel we realize our room had no towels and I mean zero, no face towels, bath towels or even hand towels.We tried multiple attempts to call front desk or room service and was not able to get an answer. I had no choice but to go to the lobby and talk with front desk clerk for assistance. I explain to her everything that has being happening since we arrived at the hotel and told me to wait. She step to the back to speak with her manager and they just change our room and told me they will send 6 towels of each one for the nex few days we will be there for. Also she added 30 room credit to use at the restaurant or hotel service. I proceed to the room we were at to pack everything back to move to the new room we were giving due to no towels. This was a very inconvenience to do as it was almost 1 a.m., we waited for the towel we were told they were going to bring and never received anything. The next day the manager call the room and ask if everything was ok. I informed him we still have not received our towels and he just say I will send them right away and proceed with his day.Iwasve
2 nachten verbleven in april 2024
Reactie van Betsy op 4 mei 2024
Dear Freddy,Thank you very much for your review. I'm very sorry to learn of your experience and sentiment which is not consistent with our standards. This information has been communicated to our team to be addressed. We would love to gather further details and address your concerns via our social or chat channels. We look forward to hearing from you soon! Best Regards,

8/10 – Goed

Miriam

2 nachten verbleven in april 2024
Reactie van Janet op 23 mei 2024
Dear Miriam,We appreciate you taking the time to rate our property. We are pleased to see by your rating that overall, you had a good experience. We hope to welcome you back soon to our Hyatt Regency San Francisco Airport.Warm regards,

10/10 – Uitstekend

Olajide

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Acess to microwave and access to a fridge/freezer to keep items after checkout alongside luggages before needing to finally depart for the airport. The hotel shuttle also worked excellently
3 nachten verbleven in april 2024
Reactie van Ana op 2 mei 2024
Dear Olajide,Thank you for choosing to stay with us while in Burlingame. We are delighted to hear that you enjoyed our amenities and shuttle service. We hope to see you again soon!

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Veronica op 2 mei 2024
Hello Robin!Thank you for providing the amazing 5-star review! We are delighted that you enjoyed your stay with us and hope to have the pleasure of welcoming you back in the future! Please feel free to contact us if we can be of any assistance. Thank you for choosing Hyatt Regency San Francisco for your stay and for being our guest!

10/10 – Uitstekend

Kathleen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent experience.
3 nachten verbleven in april 2024
Reactie van Laura op 1 mei 2024
Dear Kathleen,Thank you so much for your patronage and for the 5-star rating. We love hearing that you had an excellent experience while staying with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Robin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful hotel with great friendly staff. The food was tasty and the wine was delicious.
2 nachten verbleven in april 2024
Reactie van Jamie op 1 mei 2024
Dear Robin,Thank you for your delightful review of our Hyatt Regency San Francisco Airport! It was such a pleasure to hear that you enjoyed your stay with us, and that our on-property dining and the service provided by our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Uitstekend

Jasmine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay, would definitely come back (:
1 nacht verbleven in april 2024
Reactie van Angela S op 30 apr 2024
Hello Jasmine,Thank you for choosing to stay with us and for sharing your feedback. We are delighted you had a great stay and look forward to your next visit.Best regards,Angela

10/10 – Uitstekend

Crystal, Bellevue

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ana op 30 apr 2024
Greetings Crystal,Thank you for providing your rating. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon in Burlingame!

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great lication
1 nacht verbleven in april 2024
Reactie van Laura op 28 apr 2024
Dear Kim,Thank you so much for you patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Juley

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By the San Fran airport. New England lobster restaurant near by. Worth the visit!
1 nacht verbleven in april 2024
Reactie van Jamie op 28 apr 2024
Dear Juley,Thank you for your great review and 5/5 rating for our Hyatt Regency San Francisco Airport! We were glad to see that you enjoyed your stay with us. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Uitstekend

?

Reisde met familie
Positief: Netheid, personeel en service
エアポートホテルとして利用するには大満足のホテルです。贅沢な造りで泊まるだけではもったいないほどです。
1 nacht verbleven in april 2024
Reactie van Tieysha op 27 apr 2024
Hello,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you enjoyed your stay with us and found our hotel to be very satisfying. We hope we will have the pleasure of welcoming you back to Hyatt Regency San Francisco Airport in the future.Best Wishes,

6/10 – Redelijk

Brian

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Angela S op 28 apr 2024
Hello Brian,Thank you for staying with us and taking the time to rate your experience. We hope you had a good stay and look forward to welcoming you back.Best regards,Angela

8/10 – Goed

Eduardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Ana op 25 apr 2024
Dear Eduardo,We appreciate your rating We hope to see you again the next time you visit Burlingame!

6/10 – Redelijk

Jingshi

Reisde met familie
Positief: Netheid
It is bare minimum for the luxury hotel. Some staff were not friendly.
1 nacht verbleven in april 2024
Reactie van Rebecca op 23 apr 2024
Hello Jingshi,Thank you for choosing Hyatt Regency San Francisco Airport for your recent stay. We are sorry to hear about he service you received from our team. We will share all this feedback with our management team so the issues can be addressed. We hope to welcome you back again.Warm regards,Rebecca

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van John op 24 apr 2024
Hello James,Thank you for giving our Hyatt Regency San Francisco Airport 5 stars. I am happy you liked our hotel. I hope you can stay again.Best Regards,John

10/10 – Uitstekend

Jean Sebastien

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All is great here .
1 nacht verbleven in april 2024
Reactie van Krista op 23 apr 2024
Hello Jean Sebastien,Thank you for your wonderful 5 out of 5 rating of your stay with us here at the Hyatt Regency San Francisco Airport. We are happy to know that you enjoyed your stay with us and we hope to welcome you back as our guest again soon!Kind Regards, Krista

10/10 – Uitstekend

Varinder

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean hotel. I had extra time so I walked down to Bayside park. Lots of run down and closed places nearby
1 nacht verbleven in april 2024
Reactie van Laura op 22 apr 2024
Dear Varinder, Thank you for taking the time share your feedback. We are happy to hear that you were comfortable during your stay with us. We hope to have the opportunity to welcome you back in the near future. Best regards,

10/10 – Uitstekend

Daved, Orlando

Zakenreiziger
Great hotel and friendly staff! Thanks for an enjoyable evening
1 nacht verbleven in april 2024
Reactie van Ana op 23 apr 2024
Greetings Daved,Thank you for your feedback. We're pleased to hear that you enjoyed your stay and the service provided by our staff. We hope to see you again when you next visit Burlingame!

10/10 – Uitstekend

Stasha

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice property and the staff is attentive. The beauty is also in the scenery. You can walk a trail along the San Francisco Bay and take in the serenity of it all. The food at the onsite restaurant is to die for! The Executive Chef Chad Huck cooked our Ribeye Steak to perfection and the Brisket Sandwich was simply superb. Breakfast was just as delightful. No need in leaving the property looking for food.I would suggest that bedding include another blanket. It was a bit chilly.
1 nacht verbleven in april 2024
Reactie van Laura op 22 apr 2024
Dear Stasha,Thank you for taking the time to share your feedback. We are happy to hear that your stay with us was enjoyable. We appreciate your suggestions on extra blankets, and our staff is always willing to accommodate any additional requests you may have. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Uitstekend

Larry

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had our flight canceled and had baggage forwarded so we moved in and were given toothpaste, toothbrushes and combs to help with overnight stay by very polite and professional staff!
1 nacht verbleven in april 2024
Reactie van Angela S op 22 apr 2024
Hello Larry! We appreciate your stay with us and are thankful that our staff was attentive to your needs and provided polite and professional service.We hope to welcome you back again soon! Best regards,Angela

10/10 – Uitstekend

Megan

1 nacht verbleven in april 2024
Reactie van Betsy op 11 mei 2024
Dear Megan,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Thank you for staying with us.Warm Regards,

10/10 – Uitstekend

Tobias

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, large rooms and good quality. It was a good idea to choose H over M. Also very good breakfast and very friendly waitors.
5 nachten verbleven in april 2024
Reactie van John op 24 apr 2024
Hello Tobias, Thank you for writing this review of our Hyatt Regency San Francisco Airport. I am glad you chose to stay with us and that you liked our rooms and breakfast. I hope you can stay with us again.Best Regards,John

8/10 – Goed

Sven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gutes Flughafenhotel, freundliches Personal, gute Auswahl an Speisen und Getränke, sehr sauber, regelmäßiger kostenloser Busshuttle zwischen Flughafen und Hotel, in Teilbereichen ist das Hotel schon etwas in die Jahre gekommen
1 nacht verbleven in april 2024
Reactie van Ana op 16 apr 2024
Dear Sven,Thank you for taking the time to provide feedback. It was a pleasure to host you during your time in Burlingame. We're glad to hear that our hotel's location was convenient for you, and that you enjoyed our staff's service, dining experience, and hotel cleanliness. We hope to welcome you back soon!

8/10 – Goed

dvijesh

1 nacht verbleven in april 2024
Reactie van Jamison op 17 apr 2024
Hello dvijesh, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency San Francisco Airport!Best regards, Jamison

10/10 – Uitstekend

Hazel, San Ramon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ana op 16 apr 2024
Greetings Hazel,We appreciate your rating! Thank you for staying with us while in Burlingame. We hope to welcome you back soon!

10/10 – Uitstekend

Douglas, THE VILLAGES

1 nacht verbleven in april 2024
Reactie van Melinda op 2 mei 2024
Dear Douglas,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Hyatt Regency San Francisco Airport again soon!Warm regards,Melinda

8/10 – Goed

Linda, Mills River

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a little tired but still excellent facilities. A tip: ask for a room close to the elevator, otherwise it can be a long walk
1 nacht verbleven in april 2024
Reactie van Michelle T op 12 apr 2024
Hello Linda, Thank you for your rating, and happy to hear that you enjoyed the facilities at the hotel, we hope to welcome you back soon.Best Regards,