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Beoordelingen van Chateau Tivoli B&B

3 out of 5
Chateau Tivoli B&B
1057 Steiner Street, San Francisco, CA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 221 van 337 beoordelingen" "
Gastenscore: 8 - Goed. 85 van 337 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 337 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 337 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 337 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Xing

Reisde met familie
Negatief: Personeel en service, voorzieningen
I have been traveling around the world. This is the first time I was unable to check in when I arrived at the place. When I called to ask where to park (no space to park the car even blocks away), I found out check in instructions. I thought it may tell me where to park. Entering the Check in Instructions, it says you have to check in before 7pm. Otherwise you need to contact them in advance. It was not shown anywhere but was buried layers down. I checked my email. It only says you can check in after 3pm (normal). But didn’t say must before 7pm (never heard of it). No text messages and No emails about this unusual check in way. I called several times. No one picked up a call. I had to book a room at another hotel.
1 nacht verbleven in mei 2024
Reactie van Kelly op 9 mei 2024
Dear Xing,We are so very sorry you had trouble entering the house last night. You did not respond to our email requests for arrival time or breakfast reservations. We are a very small property with limited staff. We attempted to call you and text you on Wednesday with our after hours procedures but no response from you. After hours phone was sent via text message. Also, we have our after hours phone number posted on the front door, if late arriving guests have issues. Parking is not our responsibility but we do have a lot of information posted in FAQ on our website or if you email us in advance we are happy to assist. Again I apologize for your trouble and very sad you were not able to experience the Bed and Breakfast.

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were so welcoming and helpful in making suggestions for things to do or how to go about them. Breakfasts were so delicious and our bed was more comfy than the resort we stayed in at our next stop!
2 nachten verbleven in april 2024
Reactie van AJ C. - Innkeeper op 7 mei 2024
Thank you so much for staying with us! We appreciate the feedback, and we hope to see you in the future!

8/10 – Goed

Helen, Staten Island

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast was fantastic. The room was old and had smell of toilet drain. The air in the room was stale. Otherwise the area is safe and there good restaurants in the walking distance.
3 nachten verbleven in april 2024
Reactie van Kelly op 13 apr 2024
Thank you for your feedback Helen! I'm so sorry you found the room unsatisfactory. There is no toilet in this room so I'm very concerned about what you may have been smelling. This is an old house and it has been a wet season, we have recently painted and all windows function well. I am so sorry to hear you were not completely satisfied as we take great concern with the comfort of our guests.

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a beautiful and very atmospheric place! I really hope to stay there again someday.
2 nachten verbleven in maart 2024
Reactie van Kelly op 11 mrt 2024
Thank you so much Denis! We truly appreciate your business and the feedback.

10/10 – Uitstekend

Sarah, Chicago

1 nacht verbleven in maart 2024
Reactie van Sab - Innkeeper op 4 apr 2024
Thank you!

10/10 – Uitstekend

Sarah, Chicago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's hard to find a real bed and breakfast anymore, and this one is an amazing 1892 mansion with its original charm and decor; comfortable living room to hang out in and free wine and cheese in the evening from 4-6; the innkeeper Sab is so helpful and welcoming, and the breakfast is amazing. It's truly one of a kind!
1 nacht verbleven in maart 2024
Reactie van Rebecca - Innkeeper op 9 mrt 2024
Hello Sarah, thank you so much for your very glowing review... We loved having you stay with us and look forward to your return!

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I celebrated our 30th Anniversary at Chateau Tivoli, and we could not be happier with our choice of place to stay in San Francisco. It is unique, beautiful, romantic. It is centrally located to all parts of the city, making both walking and driving to the sites of interest easy. The price point is similar or lower than most nearby hotels. Delicious breakfast was served each day, and homemade cookies were always available in the spectacular "lobby". A real gem.
3 nachten verbleven in februari 2024
Reactie van Kelly op 2 mrt 2024
Thank you so much for sharing your special day with us. We appreciate the feedback and encouragement. Congratulation on 30 years of marriage!

10/10 – Uitstekend

Ken, Saunderstown

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very homey and beautiful B&B, love it
3 nachten verbleven in februari 2024
Reactie van Rebecca - Innkeeper op 21 feb 2024
Hello Ken, Thank you for your kind review! We loved having you and your family stay with us. Please come back again. Best, the Chateau Tivoli.

10/10 – Uitstekend

julienne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Kelly op 13 feb 2024
Thank you so much Julienne. We appreciate your business.

10/10 – Uitstekend

Annibale Lorenzo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A beautiful place to stay. Comfy bed with a gorgeous room. The option for a private bathroom was lovely. The staff were amazing and made the stay great. Attention to my dietary needs and special requests made the experience perfect.
3 nachten verbleven in januari 2024
Reactie van Sab - Innkeeper op 25 jan 2024
Thanks for the thoughtful review! It was nice meeting you and being your host. :)

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff and gorgeous Victoria property.
8 nachten verbleven in januari 2024
Reactie van Sab - Innkeeper op 24 jan 2024
Thanks Rachel! It was great hosting you and your family.

10/10 – Uitstekend

Brenda

Positief: Netheid, voorzieningen
Reactie van Sab - Innkeeper op 17 jan 2024
Thanks for the review!

10/10 – Uitstekend

Sally

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The only negative is the lighting in our Mark Twain Suite, Sould not read.
1 nacht verbleven in december 2023
Reactie van AJ C. - Innkeeper op 23 dec 2023
Thank you for the feedback, Sally! We will re-assess the lamps in the room. If there was a space in particular that you would like to share with us for improvement, please let us know. Otherwise, thank you so much for staying with us! It was lovely to host you and we hope to see you in the future.

10/10 – Uitstekend

Julie

Reisde met familie
Loved it!
3 nachten verbleven in december 2023
Reactie van AJ C. - Innkeeper op 10 dec 2023
Thank you for staying with us, Julie! We hope to host you in the future!

10/10 – Uitstekend

Kendra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We’ll be back!
We LOVED staying at the Chateau Tivoli. Our room was opulent and very comfortable. The food was delicious and healthy, and the staff was super friendly and helpful. We only wish our stay could have been longer!
3 nachten verbleven in december 2023
Reactie van Kelly op 5 dec 2023
Thank you Kendra! We hope to see you again.

8/10 – Goed

Harris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historic and well-tended too. Didn't know that my bathroom, although private, was across the hall. Should have been disclosed somewhere.
4 nachten verbleven in november 2023
Reactie van Kelly op 5 dec 2023
Thank you for your stay Harris. We appreciate the feedback. The room is listed as a private hallway bathroom but I will follow up on how that may be presenting. We hope you will visit us again.

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Chateau Tivoli provided a personalized experience in the heart of San Francisco. The room was beautiful, the bed comfortable, the breakfast tasty and filling. All the staff provided personalized, friendly and professional care. It was easy to walk or take a ride to anywhere in the city. I would definitely stay here again.
3 nachten verbleven in november 2023
Reactie van Kelly op 21 nov 2023
Such a pleasure hosting you Nancy. Hope to see you again.Thank you!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great spot and will be back at some point.
1 nacht verbleven in november 2023
Reactie van Kelly op 21 nov 2023
Thank you Robert! We look forward to seeing you again.

10/10 – Uitstekend

Lowell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rustic Mansion turned bed amd breakfast. Staff are very friendly, amenities are very sufficient. Food was excellent.
1 nacht verbleven in november 2023
Reactie van Sab - Innkeeper op 5 nov 2023
Thanks for the nice review. Hopefully you will visit us again soon!

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely Amazing!
Chateau Tivoli was absolutely beautiful. You can clearly see from the pictures I took. Our room was the entire bottom level that had its own private entrance as well as an entrance that led up to the main floor; both locked and were very secure. The private side entrance was very convenient for going in/out without having to bother anyone or make noise through the main house. It also was easier to bring luggage out since there were only two steps to the outside. We had basically an entire apt..kitchen/dining area, two bedrooms, full bathroom. Everything was extremely clean. Beds were so comfortable (pillows too!). We were supplied with towels, shampoo/conditioner, body wash. Bathroom was very roomy; water pressure was great in the shower. Very quiet and peaceful! Breakfast was fantastic! You receive a menu prior to arrival with many different options. We chose the French toast, which was fabulous! Besides the French toast we had ham, fresh fruit, yogurt that was SO yummy, biscuits. Coffee, juices, tea, water, cereal also available. Everyone, B&B workers & guests, were all extremely friendly!! Area was nice, safe, and easy to walk to stores/restaurants. Convenient to bus line that goes to many restaurants, stores, and all the way up to the different piers. If I'm ever in the area again, I would definitely stay here again!!! A++++!!!
Bathroom
Bedroom 1
Bedroom 2
Delicious breakfast
2 nachten verbleven in oktober 2023
Reactie van K op 24 okt 2023
Thank you so much Kelly! We appreciate welcoming guests to this special place. Very best regards.

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, great staff
Great staff and a great location. Breakfast was excellent. Convenient to Alamo Square in a lovely neighborhood. Walking distance to Divisidero St. Would absolutely stay again and recommend it.
2 nachten verbleven in oktober 2023
Reactie van Kelly op 9 okt 2023
Thank you so much Jessica! I was a pleasure having you here.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Rebecca - Innkeeper op 29 sep 2023
Hey John, Thank you for your rating. We love our guests and are happy when they have a great stay!

10/10 – Uitstekend

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Sab - Innkeeper op 28 sep 2023
Thank you! We hope to host you again in the future.

10/10 – Uitstekend

Desiree

Reisde met familie
Positief: Voorzieningen
Beautiful bed and breakfast, staff was friendly and helpful, was very clean and comfortable, also house made meals were delicious, was very happy with my stay
1 nacht verbleven in september 2023
Reactie van Sab - Innkeeper op 28 sep 2023
Thank you for staying with us and leaving a review!

10/10 – Uitstekend

Rodney

2 nachten verbleven in september 2023
Reactie van Sab - Innkeeper op 26 okt 2023
Thank you!

10/10 – Uitstekend

Kitty, Haddonfield

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very charming
2 nachten verbleven in september 2023
Reactie van AJ - Innkeeper op 24 sep 2023
Thank you for your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van AJ - Innkeeper op 16 sep 2023
Thank you! We appreciate your feedback.

10/10 – Uitstekend

Ella

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property with great rooms and friendly staff!
1 nacht verbleven in september 2023
Reactie van Sab - Innkeeper op 14 sep 2023
Thanks Ella! Nice meeting you. :)

10/10 – Uitstekend

Lance

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We were very pleasantly surprised with the accommodations. Historical architecture, and decor was amazing. The bed was very comfortable, and the overall value right was great. The host AJ was friendly, knowledgeable, and very accommodating baby experience. They made our whole experience lovely. We will definitely be back soon.
1 nacht verbleven in september 2023
Reactie van Sab - Innkeeper op 14 sep 2023
Thanks Lance! We appreciate the review.

10/10 – Uitstekend

Brandy

Positief: Personeel en service
2 nachten verbleven in augustus 2023
Reactie van Sab - Innkeeper op 1 sep 2023
Thank you!

10/10 – Uitstekend

Lori, Sacramento

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a sweet quaint bed and breakfast!! We had an amazing room, staff so friendly and the morning breakfast was great! Would definitely stay again!
2 nachten verbleven in augustus 2023
Reactie van Kelly op 27 aug 2023
Thank you so much Lori! Your feedback speaks volumes. We hope to see you again!

10/10 – Uitstekend

Sophie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay here was amazing, my only complaint is that I wish we were able to stay longer than two nights. The staff were lovely and friendly, breakfast was delicious, and the rooms were clean, charming, and beautiful to stay in!
2 nachten verbleven in augustus 2023
Reactie van Rebecca - Innkeeper op 22 aug 2023
Hello Sophie, Thank you your kind words. We loved having you stay with us, and next time, just stay a few more days!Best, The Chateau Tivoli

10/10 – Uitstekend

Frederick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything about this property and the innkeepers was exceptional from the moment we first walked through the door. It truly felt like they had though of everuthing and whenever anything unexpected came up there were always attentive and willing to accomidate requests. They went above and beyond, even contacting me by phone when I forgot my ID which was a lifesaver! You would be remiss not to book the chateau if you are in the area and have an appreciation for art and history.
4 nachten verbleven in augustus 2023
Reactie van Rebecca - Innkeeper op 16 aug 2023
Thank you Fredrick for your lovely review. It means a lot to us that our guests enjoy their stay at the Tivoli, and come back again... Also, we are glad that you got your ID back before you went to the airport!!

10/10 – Uitstekend

Barna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Sab - Innkeeper op 3 aug 2023
Thank you for staying with us!

10/10 – Uitstekend

Emily

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome, friendly staff. Beautiful B&B with lovely breakfast. Absolutely recommend.
1 nacht verbleven in juli 2023
Reactie van Kelly op 29 jul 2023
Thank you so much Emily. We appreciate the feedback.

10/10 – Uitstekend

Agnieszka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Sab - Innkeeper op 26 jul 2023
Thank you!

10/10 – Uitstekend

Jennifer

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed at Chateau Tivoli for a few days before our wedding. Throughout the planning of this trip the staff at Tivoli were so helpful. AJ helped us coordinate our accommodations for our wedding party. We also had small children with us and we understand that traveling with small children is not always easy however, the staff were so welcoming and made everything comfortable for my family especially during breakfast— thanks Kelly! My husband and I loved our stay and look forward to coming back again. Thank you Chateau Tivoli!
4 nachten verbleven in juni 2023
Reactie van Rebecca - Innkeeper op 23 jun 2023
Hello Jennifer, We really appreciate your sweet words of praise! We loved making your wedding a lovely experience and look forward to you coming back for another visit!

10/10 – Uitstekend

Audrey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chateau Tivoli is a place with history and charm. I respect that the owners haven't tried to modernise, rather, they have exposed all its natural features which reveal stories, many of them. We stayed on the lower floor which we assume was originally used as servants quarters. Enough stories in there to keep one entertained for hours! If you are looking for character, inviting hosts, a tasty breakfast and wonderful wine and cheese evenings, this is the place to go. We loved it!
2 nachten verbleven in juni 2023
Reactie van Rebecca - Innkeeper op 23 jun 2023
Hello Audrey, Thank you for your kind words! We loved having you here and look forward to a return visit... We'll have more stories!

10/10 – Uitstekend

Adelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A wonderfully unique experience staying in a beautiful piece of San Francisco’s history! Thanks for the wonderful service & delicious breakfast! I definitely recommend.❤️😘🤗
1 nacht verbleven in juni 2023
Reactie van Rebecca - Innkeeper op 23 jun 2023
Thank you, Adelle! We pride ourselves on our delicious housemade breakfast, and are happy that you liked it too!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Painted Lady Treasure
We had the most amazing time at Chateau Tivoli. We stayed in the Lola Montez suite. We had a family of four and it was perfect. Every morning they made us a beautiful breakfast preparing us for our long adventure in and around San Francisco. The staff were kind and very helpful. They made us feel like royalty. The B&B was beautiful inside and out and had a lot of places to explore. I totally recommend any one going to San Francisco to stay there.
3 nachten verbleven in juni 2023
Reactie van Rebecca - Innkeeper op 5 jun 2023
Thank you so much for your kind words! We loved having you stay with us!

10/10 – Uitstekend

Matthew

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
A beautifully restored and maintain place with great service and staff. Will definitely be coming back!
2 nachten verbleven in mei 2023
Reactie van Rebecca - Innkeeper op 5 jun 2023
Thank you for your review. We love our guests and are very happy that it shows!

10/10 – Uitstekend

Uriel

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful and adorable house with a sweet family atmosphere, from the very first check in, breakfast, chillin time at the hotel and meeting guests around.. The location is also fantastic, in many ways, easy to get around by foot or even public transport if you like to feel the city vibes. I really enjoyed my stay.
7 nachten verbleven in april 2023
Reactie van Kelly op 1 mei 2023
Thank you so much Uriel! It was great having you at the Tivoli!

10/10 – Uitstekend

Allison

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and Enjoyable
Beautiful old building but clean nicely furnished art deco sort of thing, like stepping back in time - enjoyable experience with a really nice / good breakfast and beverages.
3 nachten verbleven in april 2023
Reactie van Kelly op 1 mei 2023
Thank you Allison. We appreciate you!

10/10 – Uitstekend

Ethel

1 nacht verbleven in april 2023
Reactie van Kelly op 17 mei 2023
Thank you for your feedback!

10/10 – Uitstekend

Marc

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you would like a treasure to embrace within San Francisco you have to stay at the Chateau Tivoli!
1 nacht verbleven in april 2023
Reactie van Kelly op 1 mei 2023
Thank you Marc! We appreciate your business!

10/10 – Uitstekend

Alan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2023
Reactie van Kelly op 29 mrt 2023
Thank you Alan!

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2023
Reactie van AJ C. - Innkeeper op 23 dec 2023
Thank you for the feedback!

10/10 – Uitstekend

Siana

1 nacht verbleven in december 2022
Reactie van Rebecca - Innkeeper op 23 jun 2023
Thank you!!

10/10 – Uitstekend

Daphne

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is very fun to get to pretend for a few days that you live in such a grand beautiful house. The rooms are creative and fun. The early evening wine in the parlor is delightful. It is so fun to get to be right in the middle of the part of San Francisco that is an architectural feast for the eyes in every direction. We so enjoyed our stay.
1 nacht verbleven in november 2022
Reactie van Sab M. - Innkeeper op 12 nov 2022
Thanks for the great review Daphne. It was wonderful meeting you, and I hope you visit us again in the future!

10/10 – Uitstekend

Frank

1 nacht verbleven in oktober 2022
Reactie van Chateau Tivoli op 29 okt 2022
Thank you Frank! We appreciate your business and your feedback. Hope to see you again.