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Beoordelingen van Crystal Inn Hotel & Suites Salt Lake City

3 out of 5
Crystal Inn Hotel & Suites Salt Lake City
230 W 500 S, Salt Lake City, UT

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 1868 van 2792 beoordelingen" "
Gastenscore: 8 - Goed. 624 van 2792 beoordelingen" "
Gastenscore: 6 - Redelijk. 189 van 2792 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 2792 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 2792 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jürgen, Andelst

Positief: Voorzieningen
If you stay here ask for room service. If not requested you don’t get cleaning
9 nachten verbleven in maart 2024
Reactie van Lana op 2 apr 2024
Thank you for your feedback. We are glad you enjoyed your stay. We hope to see you again soon.

8/10 – Goed

Heidi

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Aanrader voor een verblijf in Salt Lake City!
Hele ruime kamer met dubbele lavabo. Zeer uitgebreid en verzorgd ontbijt.
1 nacht verbleven in juli 2023
Reactie van Alyssa C. op 8 aug 2023
We are very happy to hear that you enjoyed your room and our delicious breakfast! Thank you for staying with us and we hope to have you with us again in the future.

10/10 – Uitstekend

Jürgen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel mooie ruime kamer. Lekker ontbijt met spek. Heel gevarieerd. Vriendelijke oudere man bij aankomst. Goed gelegen en op wandelafstand van alles.
2 nachten verbleven in juli 2023
Reactie van Alyssa C. op 4 aug 2023
We are happy to hear that you enjoyed our hotel and everything it has to offer! We hope to have you stay with us again on your next visit to Salt Lake City.

8/10 – Goed

Francis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel although reception staff took a little time to warm up. Slightly bored by customers.....only slightly. Breakfast was good with lots too eat.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Daniel, Moab

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Great pool and hot tub. The rooms are large and comfortable. My only complain about this trip was the sauna was out of order. That was the main reason why we booked this particular hotel.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The TV's are rediculous small. Good beds. Spacious rooms. Good location. Nice staff. Nice pool.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable bed Small swimming pool
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Amy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay here.
2 nachten verbleven in mei 2024
Reactie van Scott M. (Guest Service Supervisor) op 25 mei 2024
Thank you for your kind review! We appreciate your patronage.

10/10 – Uitstekend

kymee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was amazing especially for the price. It was close to the Delta center and their complementary breakfast was above and beyond any hotel I have stayed at with my kids
1 nacht verbleven in mei 2024
Reactie van Lana op 24 mei 2024
Thank you for your feedback. We are pleased you enjoyed your stay and the breakfast. We hope to see you again soon.

6/10 – Redelijk

Roger

Reisde met familie
Negatief: Netheid
Apparently room cleaning is only upon request. This is something they neglected to inform about! On one piece of furniture it was so thick with dust that you could write your name in it! Breakfast was OK, but that would be about all. Emplopyees were very nice.
3 nachten verbleven in mei 2024
Reactie van Assistant General Manager op 24 mei 2024
Thank you for your feedback. We apologize for the issues that you came across with your room. We have spoken with our front desk and housekeeping departments to ensure this issue doesn't happen again. Thank you for staying with us and we hope that you will give us another chance in the future.

10/10 – Uitstekend

Martino

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t know I became a VIP making this booking on Expedia. At the arrival at the counter they gave me a botte of water and snacks. A choice of a free room upgrade was offered and ended up with a king suite, with jetted jacuzzi tub in the room. The place was nice, clean and the bed was pleasantly soft. Will book the place again, when I am in the neighborhood.
1 nacht verbleven in mei 2024
Reactie van Lana op 23 mei 2024
Thank you for your feedback. We are so glad you enjoyed your stay and were able to get an upgrade. We hope to see you again soon.

10/10 – Uitstekend

Cody

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast, clean rooms, and nice amenities.
2 nachten verbleven in mei 2024
Reactie van Lana op 22 mei 2024
Thank you for your review. We are pleased you enjoyed your stay. We hope to see you again soon.

8/10 – Goed

Kathy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a good stay for the price.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 21 mei 2024
Thank you for taking the time to leave us a review! We are glad that you found the price of your room reasonable. We hope that you will choose us again on your next visit to Salt Lake City.

10/10 – Uitstekend

Sonja

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff !! Great breakfast !!
2 nachten verbleven in mei 2024
Reactie van Assistant General Manager op 21 mei 2024
Thank you for your kind words! We hope to welcome you again on your next visit to Salt Lake City.

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, and breakfast was delicious.
3 nachten verbleven in mei 2024
Reactie van Assistant General Manager op 21 mei 2024
Thank you for your feedback! We are glad you enjoyed everything. We hope to have you stay with us again in the future!

10/10 – Uitstekend

Lauren

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large and clean rooms. comfortable beds. 4th floor was quiet. Shower had good water pressure but did change from hot to cold frequently while running. Hot breakfast and good variety of foods. Via was excellent and friendly at check in! Would stay here again, very convenient to everything you need.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 21 mei 2024
Thank you for taking the time to leave us your feedback! We are happy that you got to enjoy some of the amenities that we have to offer, including the complimentary breakfast. We hope that we will get a chance to welcome you again soon!

10/10 – Uitstekend

Susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel breakfast was quite nice...far superior to many other hotel breakfasts...so we really enjoyed that and the variety of goods offered. Staff was wonderful and we were very pleased with a free upgrade to a suite. Lovely space. We walked to all our dining choices and found great places to eat. Would definitely stay here again.
3 nachten verbleven in mei 2024
Reactie van Scott M. (Guest Service Supervisor) op 20 mei 2024
Thank you for your review! I'm so glad to hear you enjoyed our hot buffet breakfast. We take great pride in our breakfast. I'm also glad to hear you enjoyed our convenient location. We appreciate your patronage and hope to see you again soon.

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our suite was very nice and roomy… The only complaint was that the thermostat on the heater/air conditioner did not work properly.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 21 mei 2024
Thank you for your feedback! We are happy to hear that your overall stay was enjoyable. Our apologies about your air conditioner, we have reported this to our maintenance department. We hope that you will choose us again on your next visit to Salt Lake City.

10/10 – Uitstekend

Propst

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated getting my room bumped up a level.
1 nacht verbleven in mei 2024
Reactie van Scott M. (Guest Service Supervisor) op 20 mei 2024
Thank you for your review! I'm glad to hear you enjoyed your room upgrade. We appreciate your patronage.

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2024
Reactie van Scott M. (Guest Service Supervisor) op 20 mei 2024
Thank you for your rating! We appreciate your patronage.

8/10 – Goed

ReNel, Black Diamond

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room. Clean and affordable.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 21 mei 2024
We are happy to hear that you enjoyed your room! We hope to welcome you back soon!

10/10 – Uitstekend

Lana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Alyssa C. op 14 mei 2024
Thank you for taking the time to leave us a review! We are glad that you enjoyed your stay. We look forward to welcoming you again in the future!

10/10 – Uitstekend

Julie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've stayed here MANY times over the last couple of years and have always been treated with courtesy and respect. The establishment is well kept, clean and provides multiple amenities. Price is reasonable and the rooms are very comfy and spacious. All in all, i would recommend this place to anyone, whether you're just traveling through, staying and visiting or for business. It's easy access to the freeway, has plenty of parking, and in a good part of downtown for taking a walk or going out to eat.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 14 mei 2024
Thank you for your feedback and your kind words. We are happy that you enjoy staying with us and appreciate your business! We look forward to welcoming you again soon!

10/10 – Uitstekend

Dianna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 13 mei 2024
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again soon!

10/10 – Uitstekend

Polina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were incredible
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 13 mei 2024
Thank you for your kind words! We are glad that your experience with us was a positive one and hope to welcome you again soon!

8/10 – Goed

??

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
위치는 약간 변두리쪽이였고 직원들은 친절하고 방은 청결해요
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 12 mei 2024
Thank you for leaving a review! We are happy that you enjoyed your stay. We hope that you will choose us again on your next visit to Salt Lake City!

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this stay and would definitely stay here again! Excellent breakfast with home-cooked food. Room was clean. The staff was knowledgeable and friendly. The parking lot was well lit.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 12 mei 2024
Thank you for your kind words! We are glad to hear that your stay was enjoyable. We hope to welcome you back again soon!

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfy place to stay. A few vagrants up the street, and some road noise.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 12 mei 2024
Thank you for your feedback. We are glad to hear that your stay with us was comfortable. We are aware of the homeless situation and, sadly, like most cities, the homeless population has grown. We do our best to keep a safe property with 24 hour surveillance and security guards. We hope that you feel safe here and that you will choose us again on your next visit.

10/10 – Uitstekend

zhen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at the counter is very friendly, and very helpful
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 9 mei 2024
Thank you for your kind review! We are happy to hear that you found our associates friendly. We love what we do here and hope we get the chance to share it with you again soon!

10/10 – Uitstekend

Janalee

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was great we were within driving distant of Huntsman Cancer Institute and the Restaurants. The beds were comfortable.
1 nacht verbleven in mei 2024
Reactie van Assistant General Manager op 9 mei 2024
Thank you for taking the time and leaving us a review. We are glad that you enjoyed our location and that you found our beds to be comfortable. We hope to welcome you back again soon!

10/10 – Uitstekend

Lourdes Beatriz Meza, Ciudad de México

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I highly recommend this hotel. Everything was very good.
4 nachten verbleven in april 2024
Reactie van Assistant General Manager op 9 mei 2024
Thank you for recommending our hotel! We are happy to have you and hope to welcome you again soon.

10/10 – Uitstekend

Daniel, Haymarket

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location for our needs. The staff was very helpful, room was very spacious and breakfast was good.
2 nachten verbleven in mei 2024
Reactie van Assistant General Manager op 9 mei 2024
Thank you for your feedback! We are happy to hear that you got to enjoy some of the amenities that we have to offer including our location and breakfast. We hope to welcome you back again soon!

10/10 – Uitstekend

Geraldine Eilene

2 nachten verbleven in april 2024

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room. Great staff. Upgraded us which was nice.
1 nacht verbleven in mei 2024
Reactie van Scott M. op 5 mei 2024
Thank you for your kind words! I'm glad to hear you enjoyed your upgrade. We appreciate your patronage and hope to see you again soon.

10/10 – Uitstekend

Austin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff.
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 1 mei 2024
Thank you for your feedback! We love what we do here and enjoy being able to share that with our guests. We hope to welcome you back soon!

10/10 – Uitstekend

Javier

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and indoor pool was a hit
3 nachten verbleven in maart 2024
Reactie van Assistant General Manager op 1 mei 2024
We are glad that you enjoyed our staff and our indoor pool! Thank you for staying with us and we hope to see you on your next visit to Salt Lake City.

8/10 – Goed

Cassandra

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, awesome pool(open late), security guard on site. Only concern was front desk said they needed a card on file for incidentals- when I handed th front desk person my card they ran a $50 charge. When I asked they said "oh that's our deposit".
2 nachten verbleven in april 2024
Reactie van Assistant General Manager op 1 mei 2024
Thank you for your feedback. We apologize for any confusion. Our Hotel Deposit is a 50 authorization for incidentals. We release it when you check out. Depending on your bank, the hold should go back to your card within 5-7 business days.

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always stay here. No complaints. Great free full breakfast.
1 nacht verbleven in april 2024
Reactie van Alyssa C. op 1 mei 2024
Thank you for continuing to stay with us when you come to visit Salt Lake City. We look forward to welcoming you again soon!

10/10 – Uitstekend

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Safe
1 nacht verbleven in april 2024
Reactie van Alyssa C. op 1 mei 2024
Thank you for your feedback! We strive for a safe and clean hotel experience for all of our guests. We hope to welcome you again soon!

10/10 – Uitstekend

Brian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast is very good, lots of selections to choose from. Room is nice, bed is comfortable. Pool is big and the hot tub is good size. The only issue with the hot tub is the water could be a little bit warmer, But it was still nice. I will be staying there again next month.
3 nachten verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed the pool and the breakfast. We hope to see you again soon.

10/10 – Uitstekend

Ivan, Ridegefield Park

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
EXCELENT
2 nachten verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

8/10 – Goed

T'Naya

1 nacht verbleven in april 2024
Reactie van Scott M. (Guest Service Supervisor) op 20 mei 2024
Thank you for your rating! We appreciate your patronage.

10/10 – Uitstekend

Kara, Salt Lake City

1 nacht verbleven in januari 2024
Reactie van Assistant General Manager op 21 mei 2024
Thank you for taking the time to leave us a review! We appreciate you staying with us and hope to see you again soon!

10/10 – Uitstekend

Kara, Salt Lake City

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love this hotel.
1 nacht verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Uitstekend

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly. Room was clean and spacious. Complimentary breakfast had an impressive selection.
1 nacht verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your room and the breakfast. We hope to see you again soon

8/10 – Goed

STEVEN

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older hotel in good condition. Reasonably quiet. Comfortable bed and pillow.
1 nacht verbleven in april 2024
Reactie van Lana op 29 apr 2024
Thank you for your feedback. We are pleased that you enjoyed your stay. We hope to see you again soon

10/10 – Uitstekend

Farrell

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Receptionist we’re really respectful and their service was 100 percent
2 nachten verbleven in april 2024

10/10 – Uitstekend

Benjamin

1 nacht verbleven in april 2024
Reactie van Scott M. (Guest Service Supervisor) op 17 mei 2024
Thank you for your rating! We appreciate your business.

8/10 – Goed

rocio

1 nacht verbleven in april 2024
Reactie van Scott M. (Guest Service Supervisor) op 17 mei 2024
Thank you for your rating! We appreciate your business.

10/10 – Uitstekend

Gary

3 nachten verbleven in april 2024
Reactie van Scott M. (Guest Service Supervisor) op 17 mei 2024
Thank you for your rating! We appreciate your patronage.