Hello Darrin, Thank you for sharing your review. Your honest feedback about the hotel's location and accessibility is highly valued. We appreciate you taking the time to share your thoughts and look forward to welcoming you back soon!Regards,

Hello, Jaemyung,Thank you for taking the time to post your feedback.We appreciate your honest comment highlighting the hotel location and the cleanliness of the room.We apologize for the inconvenience caused by the disturbances from neighboring rooms. We understand the importance of a peaceful environment for our guests and our team is actively working on improving sound insulation throughout the property. We value your feedback, and it will assist us in implementing measures to enhance our guests’ experience. We would love the opportunity to provide you with a more relaxing experience in the future. Kind regards,

Hello Dilsiich,Thank you so much for taking the time to post your heart-warming feedback. You have been our valued guest since the first time you stayed with us, and it has always been a pleasure.We'd love to welcome you back, so please don't be a stranger.Sincerely,

Hello Hyolim,Thank you for your honest feedback. We're sorry for the inconvenience you had with our internet speed. We have addressed this straight away with our staff and work on it immediately.

Dear Hyolim,We are truly sorry to read about the issue you experienced. We have addressed this straight away with our staff and escalated it to the management for immediate action. We will make sure that the unpleasant smell is neutralized.We appreciate you sharing your experience so that we can improve. Best regards,

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and also for highlighting our location advantage. It is also a pleasure to know that you found our price reasonable.Thank you again for your kind words, and we look forward to seeing you in the future.

Thank you for leaving us your honest feedback! It is our goal to provide our guests with a great stay. It was a pleasure to have you here, and we look forward to seeing you again!

Hello Wonmu,Thank you for taking the time to post a review. We are so happy to hear that you enjoyed your time at Serenti Hotel. If there's anything we can help you with during your next visit, please don't hesitate to let us know.

It was a pleasure to have you at Serenti Hotel. We look forward to having you here again. Thank you for leaving us feedback!

Thank you for sharing your experience with us! We will strive to be consistent, and we look forward in the future for your next stay. We are sincerely grateful to you for giving us a 5/5.

Thank you so much for your feedback!

Thank you