Hôtel près de Saint Albans City Hall (Charleston)

« J’étais la pour une nuit et tout était excellent »

« Despite the Expedia "No Pets Allowed" rating, they were. On every floor and every room, with no attempt to segregate out pet presence. The staff was unconcerned to the point of discourtesy. We were told that was our fault for relying on Expedia. Breakfast was good. I had to bring it to my wife in our room -- where the the pet dander level was at least lower than the general areas. »

« Nice place. Good casino. Food ok. »

« Probably the worst hotel experience I’ve ever had. The showers did not work, the toilets did not flush, and we were unaware of that until after we used the toilets so the room smelled terrible. The rest of the evening because the toilet did not flush. I do not recommend going there. I called the front desk that morning and they were no help. I asked for a refund and they said a manager would be getting in contact with me today. I’ve yet to have a phone call from them zero out of 10 experience. »

« Pool was nice »

« Bon endroit ou rester quand on est sur la route. Propre, lit confortable »

« Room smelled. »

« Location was good and the hotel was clean with a comfortable bed. Breakfast offerings could be better, somewhat limited. »

« The reception was perfect »

« Michael got me checked in with ease, room was clean and spacious. »

« Nice breakfast selection. Let's welcome »

« Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated »

« Propre mais donnait un air sale puisque travaux avec finition tres mal finie »

« Very nice and welcoming staff. Our room was comfortable and walkable to get dinner. Our floor was missing its ice machine, otherwise zero issues. »

« The Marriott was serviceable but the room lacked extra blankets, no microwave in the room, and they were short staffed in the cleaning department. I was informed by a letter shoved under the door that room cleaning was unavailable. »

« Took 3 staff members, 2 hours to find my reservation, which was booked through the Home Office website. Parking is a joke. They took what used to be guest parking in the front and made the whole area very expensive valet parking. When you want your car the valet walks a few feet to get it, if you used self parking you have to walk a block and a half. Customer centered thinking suggests it should be the other way around. I met two couples in the elevator who were issued keys to rooms that were...

« This Red Roof was fine, very convenient location, quite, helpful staff, allowed pets (including cat with litter box). We’ve stayed here twice, it was fine both times. »

« Our carpet in our room was soaked all throughout, front desk lady was very rude to not only us but other guests »