Donsdekens, een minibar, een kluis op de kamer, een bureau
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Beoordelingen van Hotel Riviera Fiumicino

3 out of 5
Hotel Riviera Fiumicino
Via Licio Visintini, 30, Fiumicino, RM

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 327 van 928 beoordelingen" "
Gastenscore: 8 - Goed. 378 van 928 beoordelingen" "
Gastenscore: 6 - Redelijk. 158 van 928 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 928 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 928 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Andre

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
As single traveller they put you in the worst room in the house, the windows are so condensed that barely light was coming in, I know that most of the hotels are outdated but this was the max.
1 nacht verbleven in oktober 2023
Reactie van The manager op 23 okt 2023
Dear Andre,We apologize for not meeting your expectations.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed en rustig.
Goed hotel! Wat zeer positief is: je kan je auto veilig parkeren achter slot en grendel. De ligging is goed, vlakbij de zee, in een rustige straat. Wij hadden met ons vier de suite, bovenaan, met een zeer zeer ruime kamer, goede airco, goede wifi en een balkon met uitzicht op zee. Het onthaal aan de receptie was vriendelijk! Eén minpunt: het ontbijt, echt niet te eten.

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed 1 night. No complaints at all. Hotel was clean. Hot water. Breakfast. Transportation arranged to airport
1 nacht verbleven in mei 2024
Reactie van The manager op 15 mei 2024
Dear Daniel,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

Cindy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the beach. Massimo very friendly snd helpful. We ate at a restaurant on his recommendation and it was delicious. The hotel provides transportation to and from the Fiumicino Rome Airport for 7 euros per person, which is an excellent deal. Breakfast was delicious. Definitely recommend this hotel.
1 nacht verbleven in mei 2024
Reactie van The manager op 15 mei 2024
Dear Cindy,THANK YOU VERY MUCH!!!

6/10 – Redelijk

neil

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
It is a few hundred meters from a swimming beach - not the cleanest of beaches.
2 nachten verbleven in mei 2024
Reactie van The manager op 14 mei 2024
Dear Neil,Thanks for your important review.Near the hotel, there are a lot of clean private beaches and a pubblic beach.

10/10 – Uitstekend

Khaled

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Area restaurants
1 nacht verbleven in mei 2024
Reactie van The manager op 13 mei 2024
Dear Khaled,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our second time staying at this hotel. It’s perfect for a few nights and close to the airport. Always clean and employees are great. I like the fact that the front desk is 24hr.
1 nacht verbleven in mei 2024
Reactie van The manager op 13 mei 2024
Dear William,THANK YOU VERY MUCH!!!

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the proximity to the beach. Staff was excellent. Coffee was excellent. Breakfast options were limited for vegan.
1 nacht verbleven in mei 2024
Reactie van The manager op 8 mei 2024
Dear Rebecca,THANK YOU VERY MUCH FOR YOUR REVIEW!

10/10 – Uitstekend

Abigail

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We always came back to a clean room with replenished supplies and the staff are super friendly and helpful. Lots of the beach shops in the area were closed down for the off season (I think) but there was always flyers for food places at the front desk and a pizza place 2 minutes walking from the hotel. And the view from our room was great and there was always a fresh breeze blowing in.
4 nachten verbleven in mei 2024
Reactie van The manager op 6 mei 2024
Dear Abigail,THANK YOU VERY MUCH!!!

8/10 – Goed

Cynthia

Reisde met familie
This property was fairly close to the airport but it was difficult to find the shuttle to the hotel so we ended up taking a taxi 35 e. Go to terminal 3. The hotel has stairs to enter, no ramp. There is a lift but doesn’t go to all the floors. Front desk staff was excellent. Tiny shower but lots of hot water. 5 min walk to the public beach. Reserved the shuttle for trip back to the airport 7 e per person
1 nacht verbleven in mei 2024
Reactie van The manager op 6 mei 2024
Dear Cynthia,Thanks for your important review!

10/10 – Uitstekend

Pet

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Close to the beach
1 nacht verbleven in april 2024
Reactie van The manager op 2 mei 2024
Dear Pet,THANK YOU VERY MUCH!

6/10 – Redelijk

Neicia

Positief: Netheid, personeel en service
Staff was friendly and helpful. Shuttle was a very nice feature. Beds and pillows were quite hard. We had to lug our heavy suitcases up quite a few stairs. But we did find that this was pretty standard in Rome. Both the stairs and the beds/pillows. Nicely priced hotel close to airport for flights out of FCO.
1 nacht verbleven in april 2024
Reactie van The manager op 30 apr 2024
Dear Neicia,Thanks for your important review.

10/10 – Uitstekend

Michael

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Basic hotel, clean, cordial staff, reliable shuttle to airport, neighborhood safe but not attractive, one good restaurant within walking distance.
1 nacht verbleven in april 2024
Reactie van The manager op 22 apr 2024
Dear Michael,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

Julita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were extremely helpful and knowledgable.
3 nachten verbleven in maart 2024
Reactie van The manager op 22 apr 2024
Dear Julita,THANK YOU VERY MUCH!!!

8/10 – Goed

Thomas, Port Townsend

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not so easy to get to from the airport. They do have shuttle service for €7 but last one is at 11pm. Unfortunately we missed that and had to haggle with shady cabdrivers. Paid €40 for a van.
1 nacht verbleven in april 2024
Reactie van The manager op 22 apr 2024
Dear Thomas,We are sorry for what happened to you but our staff is always available to assist all our customers in the best possible way.

10/10 – Uitstekend

Jeff

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its just a nice tidy place with good people
1 nacht verbleven in april 2024
Reactie van The manager op 17 apr 2024
Dear Jeff,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

CARLO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ho soggiornato presso questa struttura una sola notte e devo dire che sono stato estremamente colpito dalla gentilezza e della cura di tutto il personale. Il check-in si è svolto con rapidità ed efficienza. Ho particolarmente apprezzato il consiglio sul ristorante nei dintorni in cui cenare, buonissimo. Una menzione particolare per il personale che si occupa della pulizia della struttura: eccezionale! Dal primo passo dentro la struttura emerge un livello di pulizia e di cura che tante altre strutture si sognano. Complimenti a tutti i membri dello staff. Consiglio a tutti di soggiornare in questo Hotel, in cui sicuramente ritornerò.
1 nacht verbleven in april 2024
Reactie van The manager op 17 apr 2024
Gentilissimo Carlo,Ti ringraziamo per aver scelto il nostro hotel ed aver dedicato parte del tuo tempo a scrivere una recensione molto bella, cosa che gratifica molto il lavoro di tutto lo staff impegnato ogni giorno a dare il massimo per rendere piacevole il soggiorno di ogni nostro singolo cliente!Ci auguriamo di averti nuovamente come cliente.

10/10 – Uitstekend

Vijay

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service is good staff is very polite and guide us
1 nacht verbleven in maart 2024
Reactie van The Staff at Hotel Riviera Fiumicino op 31 mrt 2024
Dear Guest,Thank you so much for taking the time to leave such a kind review about our hotel! We are thrilled to hear that you found our service to be good and that our staff was polite and helpful during your stay. Your positive feedback truly warms our hearts and motivates us to continue providing the best possible experience for our guests.We look forward to welcoming you back to Hotel Riviera Fiumicino in the near future!Warm regards

10/10 – Uitstekend

Roberto, Corona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent for the price.
1 nacht verbleven in maart 2024
Reactie van The manager op 26 mrt 2024
Dear Roberto,Thank you for your important review.

6/10 – Redelijk

Rachel

Positief: Personeel en service
The “queen” bed appeared to be two twins pushed together. The pillowcases didn’t fit the pillow well, and the pillows inside were visibly old. The walls were super thin, but the staff was very friendly and helpful.
1 nacht verbleven in maart 2024
Reactie van The manager op 20 mrt 2024
Dear Rachel, Thank you for choosing us. We apologize for not being able to meet your expectations, we hope to see you again in our hotel.

10/10 – Uitstekend

John

Staff was nice and helpful. Breakfast was good, room was comfortable and clean. We will stay here again.
1 nacht verbleven in maart 2024
Reactie van The manager op 18 mrt 2024
Dear John,THANK YOU VERY MUCH!!!

4/10 – Matig

Lucia

Positief: Personeel en service
Negatief: Voorzieningen
The people were nice and helpful but it was dirty aka the towels and blankets were already dirty, the towels made me smell like peroxide and there was trash under the bed. My window was broken off and my door lock didn’t work.
1 nacht verbleven in maart 2024
Reactie van The manager op 11 mrt 2024
Dear Lucia,We apologize for what happened. We had a problem with the cleaning staff. If he had communicated the problem to us, we would have replaced the room with another one.

6/10 – Redelijk

Aurea

Reisde met familie
Positief: Netheid, personeel en service
The staff was very helpfull. The rooms are great but the showers are difficult to get in for a larger size person. Wish there was a microwave in the room and an icemaker in the lobby
6 nachten verbleven in februari 2024
Reactie van Matteo Hotel Staff op 24 feb 2024
Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our staff contributed positively to your stay by providing attentive and helpful service.We take all feedback seriously, including your comments regarding the size of the showers and the amenities in the rooms. I sincerely apologize if the shower sizes did not fully meet your expectations, and we will do our best to evaluate how we can improve the accessibility and comfort of our facilities for all our guests.Additionally, we have noted your request for the addition of a microwave in the rooms and an ice maker in the lobby. We genuinely appreciate your suggestions and will take them into consideration as we plan for future improvements to better meet the needs of our guests.We hope to welcome you back again in the near future and provide you with an even more enjoyable experience.Warm regards

8/10 – Goed

Fabio

1 nacht verbleven in februari 2024
Reactie van Matteo Hotel Staff op 24 feb 2024
Grazie per il contributo e per farci crescere come hotel e come staff!

10/10 – Uitstekend

Stefano

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Hotel Staff op 24 feb 2024
Grazie della sua recensione!

10/10 – Uitstekend

Gabriel, Castiglione del lago

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima
1 nacht verbleven in januari 2024
Reactie van Hotel Staff op 25 feb 2024
Thank you ever so much for your thoughtful review! We truly appreciate it.

8/10 – Goed

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has friendly, useful, staff. The rooms are comfortable for their price. The hotel is next to the city bus that connects it to both Fiumicino Airport and to the Ostia Railway.
1 nacht verbleven in december 2023
Reactie van Matteo Hotel Staff op 24 feb 2024
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our staff friendly and helpful, and that you found the rooms comfortable considering their price.It's great to know that our hotel's proximity to the city bus provides convenient access to both Fiumicino Airport and the Ostia Railway. We strive to offer our guests convenient transportation options to enhance their overall experience.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 – Uitstekend

SYLVAIN

1 nacht verbleven in december 2023
Reactie van Hotel Staff op 24 feb 2024
Thank you for the support!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Its a nice and comfortable place and i would deffinately stay there again. The area around the place is a little littered. Not the hotel property. Thats clean but surrounding blocks could ise some attention
1 nacht verbleven in december 2023

8/10 – Goed

ted

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

8/10 – Goed

Bernard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Hotel Staff op 25 feb 2024
Thank you ever so much for your thoughtful review! We truly appreciate it.

10/10 – Uitstekend

Pasquale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All very good.
1 nacht verbleven in november 2023
Reactie van The manager op 28 nov 2023
Dear Pasquale,THANK YOU VERY MUCH!!!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and easy
All good. Close to beach and nice people working there. All you need for a quick layover.
1 nacht verbleven in november 2023
Reactie van The manager op 20 nov 2023
Dear guest,Thanks for your important review.

4/10 – Matig

elcio

CUSTIBENEFICIO NEGATIVO
HOTEL COM CUSTO BENEFICIO MUITO RUIM, O CAF'E DA MANHA MUITO FRACO, O LOCAL E MUITO MAL SERVIDO DE RESTAURANTES NO ENTORNO, APENAS 2 , MAS NO RESTAURANTE TIVEMOS SORTE E FOMOS MUITO BEM TRATADOS.
1 nacht verbleven in november 2023
Reactie van The manager op 17 nov 2023
Lamentamos não termos atendido às suas expectativas.No entanto, lembramos que você esqueceu de escrever que pagou um preço baixo com desconto por um quarto para 2 pessoas, mas ficou pelo mesmo preço em um quarto para 3 pessoas! Em Fiumicino não há hotéis de 3 estrelas com preço inferior ao nosso

10/10 – Uitstekend

Corrado

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comoda e confortevole
1 nacht verbleven in november 2023
Reactie van The manager op 14 nov 2023
Gentile Corrado,Grazie per aver scelto la nostra struttura ed averci dato un'ottima valutazione, ci auguriamo di averti nuovamente come cliente!

4/10 – Matig

Jeffrey

Positief: Personeel en service
Negatief: Netheid
Smells BAD
I only have 2 stars because the staff was so friendly. Other than that it was very poor. Our room smelled like BO. They obviously knew about this by the $2 air freshener they had in the room. Maybe next time have your rooms professionally cleaned. Next all the televisions in the entire hotel didn’t work all day and night.
1 nacht verbleven in november 2023
Reactie van The manager op 10 nov 2023
Dear Jeffrey,We apologize for what happened.Why didn't you ask to change rooms?We use only professional cleaning products

10/10 – Uitstekend

Frank

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van The manager op 10 nov 2023
Dear Frank,THANK YOU VERY MUCH!!!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fiumicino
3 nachten verbleven in oktober 2023
Reactie van The manager op 7 nov 2023
Dear guest,Thanks for your important review

10/10 – Uitstekend

jeff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hosts were very courteous and helpful. Great location, our room had a view of th sea only a block away. Would definitely stay again.
3 nachten verbleven in november 2023
Reactie van The manager op 7 nov 2023
Dear Jeff,THANK YOU VERY MUCH!!!

6/10 – Redelijk

Larry

Positief: Netheid, personeel en service
This was a perfectly fine 3-star hotel. But I was told the hotel transportation would arrive at the airport at a certain time -- another van arrived, and if I hadn't asked the driver, I would still be standing there! He took me to his hotel, where a second driver took me to the hotel. (The morning trip to the airport was fine.) The hotel is close to the water, which may be fine "in season," but this was the end of the season. The closest restaurant was an outdoor pizza place (quite good pizza), but other food was a long walk away. As expected, the room was small, the shower was VERY small -- for one night, OK, but not recommended for a longer stay. There was a fairly extensive cold breakfast available early in the morning, but it was not made clear that this would be available before my shuttle left, so I missed out.
1 nacht verbleven in november 2023
Reactie van The manager op 10 nov 2023
Dear Larry,Thanks for your review.

6/10 – Redelijk

kim

Reisde met partner
Positief: Netheid, personeel en service
Its in a residential area, although it is close to the ocean, not close to anything else really. I will say the staff is excellent. Matteo and Damiano were excellent. Very friendly and helpful. Especially Damiano. Arranged transportation to Rome for us and made sure it was less than a taxi or Uber.
2 nachten verbleven in oktober 2023
Reactie van The manager op 7 nov 2023
Dear Kim, Thanks for you important review.Your rating (you wrote) is only 3, are there a error?

10/10 – Uitstekend

Connie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van The manager op 3 nov 2023
Dear Connie,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

Lizabeth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed here on our first and last night in Italy. It was a nice area to walk by he water and gave a meal before/after flying. The staff was so very helpful!
1 nacht verbleven in oktober 2023
Reactie van The manager op 2 nov 2023
Dear Lizabeth,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

Joyce

1 nacht verbleven in oktober 2023
Reactie van The manager op 13 nov 2023
Dear Joyce,THANK YOU VERY MUCH!!!

10/10 – Uitstekend

David, Houston

Reisde met partner
Positief: Voorzieningen
Staff attentiveness and helpfulness. Mattheo, and Tafael at the front dest were outstanding.
3 nachten verbleven in oktober 2023
Reactie van The manager op 24 okt 2023
Dear David,THANK YOU VERY MUCH!!!

8/10 – Goed

Stanley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to restaurants and the beach. The staff was friendly and helpful.
1 nacht verbleven in oktober 2023
Reactie van The manager op 23 okt 2023
Dear Stanley,Thanks for your important review

6/10 – Redelijk

Sylvia

Positief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van The manager op 23 okt 2023
Dear Sylvia,We apologize for not meeting your expectations.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great location, rooms need updating.
Great location--convenient for both plane travel after a long Italian trip and for a beach trip. The room itself was tidy but the air conditioner was completed saturated with mold and mildew, when we turned it on the whole room smelled like a moist pond. There were no other accommodations in the hotel for our group. The rooms have not been updated since the mid 80s which would have been fine if we weren't paying a significant amount per night The front desk service was excellent as were the two small restaurants less than half a block away--we recommend them both.
2 nachten verbleven in oktober 2023
Reactie van The manager op 23 okt 2023
Dear guest,We apologize for not meeting your expectations.

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Matthew the front desk representative was most gracious
1 nacht verbleven in oktober 2023
Reactie van The manager op 20 okt 2023
Dear Debra,THANK YOU VERY MUCH!!!

8/10 – Goed

Courtney

1 nacht verbleven in oktober 2023
Reactie van The manager op 7 nov 2023
Dear Courtney,Thanks for your important review