Beoordelingen over Fairfield Inn & Suites by Marriott Roanoke Hollins/I-81

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Beoordelingen van Fairfield Inn & Suites by Marriott Roanoke Hollins/I-81

Fairfield Inn & Suites by Marriott Roanoke Hollins/I-81

7944 Plantation Rd, Roanoke, VA

9,0

Fantastisch

9,0/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

10/10 – Uitstekend

William

2 mei 2024

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

1 nacht verbleven in mei 2024

10/10 – Uitstekend

William

24 apr 2024

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Good place to stay.

1 nacht verbleven in april 2024

Reactie van Tara op 2 mei 2024

Thank you for the 5 out of 5 review, William! We appreciate you and hope to see you again.

10/10 – Uitstekend

shinette

9 apr 2024

Positief: Personeel en service, staat van de accommodatie en faciliteiten

1 nacht verbleven in april 2024

Reactie van Tara op 10 apr 2024

Thank you for the 5 star review, shinette! We are so glad your travels brought you our way, and we hope to see you again!

8/10 – Goed

Katie

17 mrt 2024

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The hotel was clean, the beds were comfortable, and the rooms were quiet. The breakfast was ok but didn't start until 7:30. The area felt safe.

2 nachten verbleven in maart 2024

Reactie van Tara op 18 mrt 2024

Thank you for your feedback, Katie. Our breakfast starts at 7:00 am on the weekends, so I am surprised to see you mention 7:30 am. I will be sure to research and see what happened. I appreciate you choosing us and hope to see you again.

10/10 – Uitstekend

Ann

Reisde met huisdieren, Reisde met partner

25 feb 2024

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Liked that is is dog friendly. Didn’t like the extra charge for the dog.

1 nacht verbleven in februari 2024

Reactie van Tara op 29 feb 2024

Thank you for the 5 star review, Ann! We appreciate you and hope to see you and your fur-baby in the future.

10/10 – Uitstekend

Victor

Reisde met familie

1 feb 2024

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in januari 2024

Reactie van Tara op 1 feb 2024

Thank you for the 10 out of 10 review! We appreciate you and hope to see you again.

8/10 – Goed

paula

30 jan 2024

Positief: Netheid, personeel en service

1 nacht verbleven in januari 2024

Reactie van Tara op 31 jan 2024

Hi Paula. Thank you for taking time out of your day to provide feedback. We appreciate you and hope to see you again.

4/10 – Matig

Bennett

5 jan 2024

Negatief: Staat van de accommodatie en faciliteiten

Dated

1 nacht verbleven in januari 2024

Reactie van Tara op 31 jan 2024

Hi Bennett. I appreciate you taking time out of your day to provide a review of your stay. While the hotel was built in 2006, we did undergo a full renovation that was completed in 2023. I am sorry you feel the hotel is dated, but I do hope that the service met your standards.

10/10 – Uitstekend

Jennifer

Reisde met familie

2 jan 2024

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Excellent visit

Excellent hotel, good service, breakfast was nice, clean, well maintained property. Very pleased with Fairfield Inn

1 nacht verbleven in januari 2024

Reactie van Tara op 8 jan 2024

Thank you for the 10 out of 10 review, Jennifer! We are so glad you enjoyed your stay and hope to see you again.

10/10 – Uitstekend

Aerial

Reisde met een groep

13 dec 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Clean, quiet and safe!

This was the perfect hotel for a quick one night stay. The hotel itself was conveniently off the highway (yet in a quiet area). The parking lot was well lit with security cameras. The hotel and the rooms were very clean and made you feel safe. Hotel breakfast was yummy with lots of options, including fluffy eggs! Lastly I want to compliment the hotel for a standard checkout time of 12pm! So nice!

1 nacht verbleven in december 2023

Reactie van Tara op 13 dec 2023

Thanks for the 10 out of 10 review, Aerial! We are so glad you enjoyed your stay and hope to see you again.

10/10 – Uitstekend

Valerie

19 nov 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in november 2023

Reactie van Tara op 13 dec 2023

Thanks for the 10 out of 10 review, Valerie! We are glad you chose our location and hope to see you again.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger

16 nov 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Excellent with one suggestion, one complaint

Check in was great, Front desk great, hotel itself great, Housekeeping is great! I have one suggestions and one complaint. To have a better stay experience, the rooms could use just a little more "life" meaning put a picture or two on the walls. It just needs a little decor. The only complaint I would have is the breakfast. You REALLY NEED to expand your breakfast time especially on the weekends!! Not everyone wants to or has to get up super early so let the guests have until at least 10 or 1030. Closing breakfast at 9am is total bs

1 nacht verbleven in november 2023

Reactie van Tara op 16 nov 2023

Thank you for taking time out of your day to provide feedback regarding your stay. We appreciate you and hope to see you again!

10/10 – Uitstekend

Thomas

Reisde met familie

11 nov 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in november 2023

Reactie van Tara op 13 nov 2023

Thank you for the 10 out of 10 review. We're so glad you enjoyed your stay and hope to see you again!

10/10 – Uitstekend

Marjorie

9 nov 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

1 nacht verbleven in november 2023

Reactie van Tara op 13 nov 2023

Thanks for the 5 out of 5 review, Marjorie! Please come back and see us.

10/10 – Uitstekend

Geoff

Reisde met familie

31 okt 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Stay here and you will not be disappointed

Modern and very comfortable at a good price

1 nacht verbleven in oktober 2023

Reactie van Tara op 31 okt 2023

Thanks for the 10 out of 10 review, Geoff! We are happy to hear your stay was comfortable and hope your travels bring you back for another visit in the future.

10/10 – Uitstekend

Joanne

Reisde met partner

29 okt 2023

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We arrived about 4 hours early and asked for early check-in. We had absolutely no issues checking in early. I really appreciated that!

1 nacht verbleven in oktober 2023

Reactie van Tara op 30 okt 2023

Thank you for the 5 out of 5 review, Joanne! We are always happy when we are able to accommodate early arrivals. Please come back and visit again.

8/10 – Goed

Zachary

22 okt 2023

1 nacht verbleven in oktober 2023

Reactie van Tara op 23 okt 2023

Thank you for taking time out of your day to let us know how we are doing, Zachary. We hope to see you again.

10/10 – Uitstekend

James

19 okt 2023

Staff was friendly in Place was very, very clean

1 nacht verbleven in oktober 2023

Reactie van Tara op 20 okt 2023

Thank you for the 5 out of 5 review, James! We appreciate your feedback and hope your travels bring you back our way!

4/10 – Matig

Geverifieerde reiziger

17 okt 2023

Negatief: Personeel en service

Poor Checkin

The computer system was down and checkin was delayed for more than 30 minutes. Front desk staff was rude.

1 nacht verbleven in oktober 2023

Reactie van Tara op 17 okt 2023

Thank you for your feedback, Anonymous. We are very sorry our system was down upon arrival and your wait. If you wish to speak with a manager directly, please feel free to reach out.

10/10 – Uitstekend

Robert

16 okt 2023

1 nacht verbleven in oktober 2023

Reactie van Tara op 17 okt 2023

Thanks for the 5 out of 5 review, Robert! We appreciate you and hope to see you again.

10/10 – Uitstekend

Erin

16 okt 2023

1 nacht verbleven in oktober 2023

Reactie van Tara op 13 nov 2023

Thank you for the 5 out of 5 review, Erin! We are glad you chose our location during your travels and hope to see you again.

10/10 – Uitstekend

Lyle

16 okt 2023

1 nacht verbleven in oktober 2023

Reactie van Tara op 13 nov 2023

Hi, Lyle! Thanks for the 5 out of 5 review. We are very appreciative of you and hope to see you again.

8/10 – Goed

Annlee

19 sep 2023

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Our original room was given away because they had no record of my reservation-we were then given a handicap room where there was a tub instead of a walk-in shower. The beds were so high we thought they were for NFL linebackers

2 nachten verbleven in september 2023

Reactie van Tara op 19 sep 2023

Thank you for your feedback, Annlee! It is our goal to not only meet your needs but exceed them, and I am sorry we fell short. I hope you will consider giving us another chance in the future.

10/10 – Uitstekend

Amber-Leigh

Reisde met familie

17 sep 2023

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We enjoyed our stay here. The check in and check out process was flawless. The breakfast was nice, and the staff was courteous. The room was fantastic, and the hotel was relatively quiet.

1 nacht verbleven in september 2023

Reactie van Tara op 18 sep 2023

Thank you for the 5 star review, Amber-Leigh! We are so glad you enjoyed your stay and hope your travels bring you back for another visit.

10/10 – Uitstekend

Yvonne

Zakenreiziger, Reisde met familie

10 sep 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in september 2023

Reactie van Tara op 15 sep 2023

Thanks for the 10 out of 10 rating, Yvonne! We appreciate you and hope to see you again!

10/10 – Uitstekend

William

25 aug 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in augustus 2023

Reactie van Tara op 25 aug 2023

Thanks for the 10 out of 10 review, William! We hope your travels bring you back our way in the future. Safe travels!

10/10 – Uitstekend

James

24 aug 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Very welcoming. Complimentary breakfast was more than expected

1 nacht verbleven in augustus 2023

Reactie van Tara op 24 aug 2023

Thanks for the 10 out of 10 review, James! We appreciate you and hope to see you again!

10/10 – Uitstekend

Betsy

30 jul 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

1 nacht verbleven in juli 2023

Reactie van Tara op 31 jul 2023

Thanks for the 5 star review, Betsy! We appreciate you and hope to see you again!

6/10 – Redelijk

Elizabeth

28 jul 2023

Positief: Netheid, personeel en service

Last minute need for a travel room

The room was spacious and clean. Mattress not so comfortable. Was discouraged by the towels, fraying around the edges. Drain in the tub was rusty, needing to be replaced. Staff and service workers were very helpful and cheerful.

1 nacht verbleven in juli 2023

Reactie van Tara op 28 jul 2023

Elizabeth, thank you for taking the time to provide feedback during your stay. I have addressed the frayed towel with my team and am happy to share we will be resurfacing our tubs very soon. We hope you will come back and see us again in the future.

10/10 – Uitstekend

Erica

Reisde met partner

27 jul 2023

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The hotel was clean and we enjoyed our stay.

1 nacht verbleven in juli 2023

Reactie van Tara op 27 jul 2023

Thanks for the 5 star review, Erica! We are so glad you enjoyed your stay and hope to see you again.

10/10 – Uitstekend

Marion

Reisde met partner

13 jul 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Loved the mattresses. Great breakfast!

1 nacht verbleven in juli 2023

Reactie van none op 15 jul 2023

Hi Marion,Thank you for your feedback on yourstay, we truly appreciate it and hope to see you again soon.

10/10 – Uitstekend

Linda

12 jul 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Great hotel. Pet Friendly

The hotel is conveniently located off a major highway. The hotel is clean and the staff is professional and courteous. It is pet friendly and we were even given a cute pet gift bag at check in. Will definitely stay here again.

1 nacht verbleven in juli 2023

Reactie van Tara op 13 jul 2023

Thanks for the 10 out of 10 review, Linda! We are so glad you chose our location during your travels, and we look forward to seeing you again in the future!

8/10 – Goed

Pamela

4 jul 2023

1 nacht verbleven in juli 2023

Reactie van Tara op 27 jul 2023

Hi Pamela! Thank you for taking the time to complete a review. We hope your travels bring you back again.

8/10 – Goed

Matthew

3 jul 2023

1 nacht verbleven in juli 2023

Reactie van Tara op 27 jul 2023

Thank you for taking time to review our hotel, Matthew. We appreciate you and hope to see you again.

10/10 – Uitstekend

Christy

Reisde met familie

3 jul 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Very nice place!! The breakfast choices were varied and good, everything was clean. Beds were super comfortable and the bathroom was sparkling.

2 nachten verbleven in juni 2023

Reactie van Tara op 5 jul 2023

Thanks for the 10 out of 10 review, Christy! We're so glad you enjoyed your stay and appreciate all of your compliments. Please come back and see us again should your travels bring you this way.

10/10 – Uitstekend

David

Reisde met familie

30 jun 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

it is under renovations so that was a small disappointment, but it should look great when done.

1 nacht verbleven in juni 2023

Reactie van Tara op 30 jun 2023

Thanks for the 5 star review, David. We appreciate you showing us grace while under renovation. We're in the final stretch and hope your travels bring you back this way to see the finished product.

10/10 – Uitstekend

Debbie

Reisde met partner

12 jun 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

Nice property, close to 81.

1 nacht verbleven in juni 2023

Reactie van Tara op 28 jun 2023

Thank you for the 5 star review, Debbie! We appreciate you choosing us and hope to see you again in the future.

8/10 – Goed

Keisha

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen

31 mei 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

The Fairfield Inn in Roanoke was a great place to stay for a Hollins University graduation. It is minutes away from the school, grocery, Dunkin donuts and the convention center. Staff is helpful, knowledgeable, kind and has treats and snacks for check in! We were asked the reason for our visit and then presented with a little gift box shaped like a mortarboard filled with chocolate and when they saw the pup companion, they had a doggie bag for them. There were renovations happening while we stayed but did not see any work being done as it was the weekend. All in all, I would stay again.

1 nacht verbleven in mei 2023

Reactie van Tara op 31 mei 2023

Thank you for the 4 star review, Keisha! We are pleased to know you had a great stay with us and hope to see you again in the future.

10/10 – Uitstekend

Patricia

Zakenreiziger

17 mei 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in mei 2023

Reactie van Tara op 17 mei 2023

Thank you for the 10 out of 10 review, Patricia! We are so glad you enjoyed your stay and hope to see you again should your travels bring you back our way.

8/10 – Goed

Allan

23 apr 2023

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

1 nacht verbleven in april 2023

Reactie van Tara op 24 apr 2023

Hi Allan! Thank you for taking the time out to complete a survey. We are glad you chose us as your stopping point and hope to see you again in the future.

10/10 – Uitstekend

Denise

14 apr 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

Best breakfast!

Another great stay at Fairfield. Room was clean and comfortable and breakfast is way better than other hotels! They had blueberry waffles and jalapeño cheddar souffle cups along with the normal breakfast items. They always have so many additional toppings that no one else has.

1 nacht verbleven in april 2023

Reactie van Tara op 15 apr 2023

Thanks for the 10 out of 10 review, Denise! We're so glad your travels brought you back and that your stay was great. We look forward to your next visit!

10/10 – Uitstekend

Donna

4 apr 2023

Positief: Netheid, personeel en service en voorzieningen

1 nacht verbleven in april 2023

Reactie van Tara op 24 apr 2023

Thanks for the 5 star review, Donna! We appreciate you and hope your travels bring you back in the future.

10/10 – Uitstekend

Joseph

Reisde met familie

25 mrt 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

My wife was impressed with the cleanliness of the room, and the hotel lobby was clean despite ongoing renovations. Also, we left early morning before breakfast, but the manager allowed my wife to toast a couple of bagels and take a couple of hard boiled eggs for an on the road breakfast.

1 nacht verbleven in maart 2023

Reactie van Tara op 27 mrt 2023

Thank you for the 10 star review, Joseph! We appreciate you choosing us and are so glad your stay was a pleasant one. Please come back and visit us again.

10/10 – Uitstekend

leo

Reisde met partner

22 mrt 2023

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Asked for a room change because of a barking dog and got one right away. Great and frendly staff.

1 nacht verbleven in maart 2023

Reactie van Tara op 22 mrt 2023

Thank you for the 5 star review, leo! We appreciate you and hope to see you again.

2/10 – Ontzettend slecht

Gary

Reisde met familie

5 mrt 2023

Positief: Personeel en service

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

Izzy, the Breakfast person was very efficient and friendly.

1 nacht verbleven in maart 2023

Reactie van Tara op 7 mrt 2023

Hi Gary! Liz is a true asset. I would love the opportunity to speak with you in regards to your stay. Please feel free to reach out, I am at your service.

8/10 – Goed

Gene

13 feb 2023

Positief: Personeel en service, comfort kamer

Great price for a Fairfield. The property is undergoing renovation

1 nacht verbleven in februari 2023

Reactie van Tara op 14 feb 2023

Hi Gene! Thanks for taking the time to provide a review. Please come back and see us again!

10/10 – Uitstekend

Manuel

Zakenreiziger

10 feb 2023

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Friendly staff, great breakfast, clean comfortable beds and recent remodeling is ongoing. Looks good. Would recommend to friends and family !

2 nachten verbleven in februari 2023

Reactie van Tara op 10 feb 2023

Hi Manuel! Thanks for the 5 out of 5 review. We hope to see you again in the near future!

10/10 – Uitstekend

Michael

8 feb 2023

1 nacht verbleven in februari 2023

Reactie van Tara op 13 nov 2023

Thank you for the 5 out of 5 review, Michael! We hope your travels bring you back for another visit in the near future.

10/10 – Uitstekend

Deborah

31 jan 2023

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

1 nacht verbleven in januari 2023

Reactie van Tara op 31 jan 2023

Hi Deborah! Thank you for the 10 out of 10 review. We appreciate you!

10/10 – Uitstekend

Rosemary

29 jan 2023

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

1 nacht verbleven in januari 2023

Reactie van Tara op 7 mrt 2023

Hi Rosemary! Thank you for the 5 out of 5 review. We hope your travels bring you back in the future.