Extérieur

Avis sur Fairfield Inn & Suites Riverside Corona/Norco

2.5 out of 5

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 648 avis sur 936." "
Note des voyageurs de 8 (Bien), d’après 191 avis sur 936." "
Note des voyageurs de 6 (Satisfaisant), d’après 47 avis sur 936." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 936." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 936." "

9,4/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Faustine, Nantes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Chambre et sanitaires très agréables, mobilier moderne. Chambre propre. Lit très confortable. Le petit bémol: le buffet du petit-déjeuner pourrait être un peu plus étoffé pour le standing de cet hôtel. Très bonne situation. A recommander
Réponse de Arianna le 12 sept. 2015
Cher Faustine, Merci de fournir une rétroaction au sujet de votre séjour à l'hôtel Fairfield Inn & Suites Riverside Corona / Norco. Nous sommes ravis d'apprendre que nous sommes un hôtel propre et moderne. Nous travaillons dur pour fournir nos clients avec une propriété bien entretenu et sommes touchés que vous avez pris préavis. Nous sommes un hôtel de service select et offrons un petit déjeuner gratuit à chaud, ainsi que des articles froids. Nous espérons vous voir à nouveau, lors de votre prochain voyage à Norco. Une fois de plus, merci de l'examen du Fairfield Inn & Suites Riverside Corona / Norco.

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mai 2024
Réponse de Guest Relations le 20 mai 2024
Thank you for your kind review and we are so glad that you enjoyed your stay.

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bed was very comfortable and we slept really well. Will definitely stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Orion le 13 mai 2024
Hello Kimberly I am glad to hear that you found our beds so comfortable! We look forward to having you come back and stay with us again soon.

10/10 Excellent

John

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer Service.
Séjour de 1 nuit en mai 2024
Réponse de Orion le 23 mai 2024
Hello John thank you so much for taking the time to leave us a review! I am glad to here that you were pleased with our customer service and we hope to have you back with us again soon.

10/10 Excellent

Craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The guy at the front desk was super nice and he was a great employee.
Séjour de 1 nuit en mai 2024
Réponse de Orion le 6 mai 2024
Hello Craig! Thank you so much for taking the time to leave us a review and for giving us such a great score! I am glad that the gentleman at the front desk was so nice and made such a great impact on your stay!

10/10 Excellent

Shain

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff and service.
Séjour de 2 nuits en avril 2024
Réponse de Orion le 29 avr. 2024
Hello Shain thank you for taking the time to let us know how we are doing. I am glad that our staff was able to provide a great stay for you.

10/10 Excellent

Muhammad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en avril 2024
Réponse de Orion le 29 avr. 2024
Hello Muhammad thank you very much for taking the time to leave us a review and for giving us such a fantastic score!

2/10 Horrible

SET 1

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
It was the worst exoeriance by far
Séjour de 5 nuits en avril 2024
Réponse de Guest Relations le 27 avr. 2024
We apologize that your stay was not to your expectations. Unfortunately, we can not address any issues you may have experienced unless you let us know about them. We always strive to address concerns or issues with our guests to ensure the best possible stay.

10/10 Excellent

Raquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El Mejor hotel en Norco California
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 23 avr. 2024
Thank you for your kind review and we are so happy that you enjoyed your stay. We look forward to your return visit.

10/10 Excellent

Raquel

Séjour de 5 nuits en avril 2024
Réponse de Orion le 13 mai 2024
Hello Raquel! Thank you so much for taking the time to leaver us a review and for giving us such a great score!

6/10 Satisfaisant

Stephen

Pillows were hard as bricks!!
Séjour de 4 nuits en avril 2024
Réponse de Guest Relations le 23 avr. 2024
Thank you for your review. We apologize that your stay was not to your expectations and would have appreciated the opportunity to provide you with better service in this case change out the pillows if you had allowed us. We hope that you will choose to stay with us again.

8/10 Bien

Liane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The person that checked us in, did not put us in the type of room we had reserved and didn't tell us about any change. We didn't find out until we went to the room and found it wasn't what we'd reserved. Had to go talk to the manager to get this fixed. The manager was nice and did give us a discount on the first night, but we should not have had to do this. Otherwise, we enjoyed our stay.
Séjour de 2 nuits en avril 2024
Réponse de Guest Relations le 23 avr. 2024
We apologize for any inconvenience you may have had during your stay. We hope that you will provide us the opportunity to make your next visit more to your expectations.

10/10 Excellent

Sandy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really clean and confortaable
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 22 avr. 2024
Thank you for your kind review and we are happy that you enjoyed your stay. We hope you will return to visit us again.

10/10 Excellent

Faith

Séjour de 1 nuit en avril 2024
Réponse de Orion le 17 avr. 2024
Hello Faith! Thank you so much for taking the time to leave us a review and for giving us such a great score!

10/10 Excellent

Brenda

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very clean and quiet
Séjour de 1 nuit en avril 2024
Réponse de Guest Relations le 12 avr. 2024
Thank you for your kind review and we are so happy that you enjoyed your stay with us. We look forward to your return visit.

10/10 Excellent

Humberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 1 nuit en avril 2024
Réponse de Orion le 15 avr. 2024
Hello Humberto! I wanted to thank you for taking the time to leave us a review and for giving us such a fantastic score! I am glad that we were in a good location for you and we hope to see you again soon.

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For sure we will come back
Séjour de 3 nuits en avril 2024
Réponse de Guest Relations le 9 avr. 2024
Thank you for your kind review and we are so happy that you enjoyed your stay. We look forward to your return visit.

10/10 Excellent

Marta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Orion le 3 avr. 2024
Hello Marta thank you for taking the time to leave us a review and for giving us such a fantastic score.

8/10 Bien

Judith

Séjour de 2 nuits en mars 2024
Réponse de Orion le 3 avr. 2024
Hello Judith thank you for leaving a review and for giving us a great score!

10/10 Excellent

Joann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel and service is excellent. It's clean and comfortable. The staff is very helpful and kind. Complimentary breakfast is great, lots of good options. If you are looking for luxury and high end, this place is not for you, this place is more family friendly and cozy. They maintain the hotel very well.
Séjour de 3 nuits en mars 2024
Réponse de Guest Services le 19 mars 2024
Thank you so much for your kind review and we are so happy that you enjoyed your stay with us. We hope that you will return to visit us again.

10/10 Excellent

Becky

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel with amazing Mountain Views! Cute decor, very clean, comfortable beds, pillows, and linens. Staff is very friendly!
Séjour de 2 nuits en mars 2024
Réponse de Guest Services le 19 mars 2024
Thank you so much for your kind review and we are so happy that you enjoyed your stay with us. We hope that you will return to visit us again.

10/10 Excellent

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 19 mars 2024
Thank you so much for your kind review and we are so happy that you enjoyed your stay with us. We hope that you will return to visit us again.

10/10 Excellent

Kristyan, North Las Vegas

Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 19 mars 2024
Thank you so much for your kind review and we are so happy that you enjoyed your stay with us. We hope that you will return to visit us again.

10/10 Excellent

Amanda

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near a great sushi place
Séjour de 1 nuit en mars 2024
Réponse de Orion le 5 mars 2024
Hello Amanda thank you for taking the time out of your day to leave us a review and for giving us such a fantastic score!

8/10 Bien

Renata, San Diego

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was easy and convenient for us
Séjour de 1 nuit en mars 2024
Réponse de Orion le 5 mars 2024
Hello Renata I am glad to hear that your stay with us was easy and convenient! We hope to have you stay with us again soon.

10/10 Excellent

Matthew J

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything.
Séjour de 1 nuit en février 2024
Réponse de Orion le 5 mars 2024
Hello Mathew thank you for taking the time to leave us a review and for giving us a great score.

10/10 Excellent

Alejandro, Tijuana

Great
Séjour de 1 nuit en février 2024
Réponse de Orion le 5 mars 2024
Hello Alejandro I am glad that you thought our hotel was great! We hope to have you back soon.

10/10 Excellent

RICK

Séjour de 2 nuits en février 2024
Réponse de Guest Relations le 25 mars 2024
Thank you for your review and we are so happy that you enjoyed your stay. We look forward to your return.

10/10 Excellent

Ximena

Séjour de 2 nuits en février 2024
Réponse de Orion le 10 mars 2024
Hello Ximena thank you so much for taking the time to leave us a review!

10/10 Excellent

Noorin

Séjour de 4 nuits en février 2024
Réponse de Guest Relations le 25 mars 2024
Thank you for your kind review and we are happy that you enjoyed your stay. We hope you will return again.

10/10 Excellent

Andrew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Front Desk Staffer
Front desk staffer, a young lady, was exceptionally warm, friendly, and effective.
Séjour de 2 nuits en février 2024
Réponse de Orion le 22 févr. 2024
Hello Andrew thank you so much for taking the time to leave us a review and for giving us such a great score! I will let that front desk agent know that you appreciated her so much.

10/10 Excellent

Amber

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Your pillows are very uncomfortable but everything else was great.
Séjour de 1 nuit en février 2024
Réponse de Orion le 22 févr. 2024
Hello Amber! Thank you so much for taking the time to leave us a review and for giving us such a fantastic score. I am sorry that the pillows in your room were uncomfortable but am glad that the rest of your stay was great.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Orion le 15 févr. 2024
Hello Jennifer thank you for taking the time to leave us a review and for giving us such a fantastic score!

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful views with sunrises and friendly staff :)
Séjour de 1 nuit en février 2024
Réponse de Orion le 12 févr. 2024
Hello Anthony I am glad that you enjoyed your stay with us. I am exceedingly happy to hear that the staff was friendly during your stay and that you were able to enjoy the sunrises.

4/10 Médiocre

Christopher

Upon arriving to check in, I was immediately told they had no rooms available for me even though I made a reservation through Expedia. They proceeded to tell me because I had booked through a third party, i.e. Expedia, their inventories of rooms don’t always match to actual inventory. Upsetting to say the least. Front desk was nice and could tell I was frustrated due to just driving six hours only to be told they had no rooms for me. Ultimately, she was able to get us a room just not the kind we booked. We were able to make it work, being as tired as we were, hade to accept our fate. Don’t know where the disconnect is between Expedia and the hotel we booked but extremely frustrating.
Séjour de 1 nuit en février 2024
Réponse de Orion le 12 févr. 2024
Hello Christopher I am sorry that you had to deal with such a frustrating issue when you came to stay at our hotel. We always strive to deliver issue free stays for our guests and I know that the next time you stay with us we will do just that.

10/10 Excellent

Simon, St-Alexis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay !
Séjour de 3 nuits en février 2024
Réponse de Orion le 8 févr. 2024
Hello Simon thank you so much for taking the time to leave a review and for giving us some lovely feed back! We look forward to having you come and stay with us again in the future.

10/10 Excellent

Deanetta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place to Stay
Front desk staff were very welcoming and friendly. I didn’t get all of their names, but I do specifically remember O’Ryan. He was awesome!. Housekeeping staff were just as friendly. The rooms were very clean. All their staff smiled and said hello as they approached you. Breakfast was also very good. I would definitely stay there again.
Séjour de 3 nuits en février 2024
Réponse de Orion le 8 févr. 2024
Hello Deanetta thank you so much for taking the time to leave us a review and for giving us such a fantastic score! We love to hear such glowing feedback about our staff and the hotel and are proud that we could give you such a fantastic stay. We hope to have you come and stay with us again soon.

10/10 Excellent

Holley

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
it was close to my appt
Séjour de 1 nuit en février 2024
Réponse de Orion le 5 févr. 2024
Hello Holley thank you so much for taking the time to leave us a review! I am glad that we were close and convenient for you.

10/10 Excellent

francisco

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The Fairfield hotel was nice and clean
Séjour de 1 nuit en février 2024
Réponse de Orion le 4 févr. 2024
Hello Francisco thank you so much for taking the time to leave us a review and for giving us such a great score. I am glad to hear that you enjoyed our clean hotel.

10/10 Excellent

SANDRO

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Orion le 30 janv. 2024
Hello Sandro thank you for taking the time to leave us a review and for giving us such a great score!

8/10 Bien

PETER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Coffee is always empty in the morning
Séjour de 4 nuits en janvier 2024
Réponse de Orion le 30 janv. 2024
Hello Peter I am sorr that the Coffee was not being filled on time in the mornings. I hope that you come back and stay with us again.

10/10 Excellent

Angelina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en janvier 2024
Réponse de Orion le 23 janv. 2024
Hello Angelina! Thank you so much for taking the time to leave us a review and for giving us such a fantastic review!

4/10 Médiocre

Guillermo

Les points faibles : Propreté et personnel et service
Séjour de 3 nuits en janvier 2024
Réponse de Orion le 23 janv. 2024
Hello Guillermo thank you so much for taking the time to leave us a review. I am sorry to see that you did not enjoy your stay with us very much. We always strive to provide our guests with the best stay possible and I am confident if you come and give us another chance we will deliver a perfect stay.

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Orion le 23 janv. 2024
Hello Stephanie! Thank you so much for taking the time to leave us a review!

10/10 Excellent

Jessica

Séjour de 2 nuits en janvier 2024
Réponse de Orion le 12 févr. 2024
Hello Jessica thank you so much for taking the time out of your day to leave us a review and for giving us such a good score!

10/10 Excellent

jose luis

Séjour de 2 nuits en janvier 2024
Réponse de Orion le 21 janv. 2024
Hello Jose Luis! Thank you so much for taking the time out of your day to leave us a review and for giving us such a fantastic score!

10/10 Excellent

Krystal

Séjour de 1 nuit en janvier 2024
Réponse de Orion le 8 févr. 2024
Hello Krystal thank you so much for taking the time to leave us a review.

10/10 Excellent

Tyler

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel and location for business travel
A convenient place to stay that is comfortable clean and budget. Good for business travel.
Séjour de 4 nuits en janvier 2024
Réponse de Orion le 17 janv. 2024
Hello Tyler! Thank you so much for taking the time out of your day to leave us such a fantastic review and for giving us such great feedback.

10/10 Excellent

Cynthia

Séjour de 1 nuit en janvier 2024
Réponse de Orion le 5 févr. 2024
Hello Cynthia thank you for taking the time to leave us a review and for giving us such a great score.

6/10 Satisfaisant

Richard

Les points forts : Équipements
Property was clean & in good condition. Except, that we had a lot of noise & loud banging on the door, from the room next to us. It was rather noisy. We felt very uncomfortable.
Séjour de 1 nuit en janvier 2024
Réponse de Orion le 15 janv. 2024
Hello Richard thank you for taking the time to leave us a review and for giving us some feed back about your stay. I am very sorry that you had some issues with noise disturbances during your stay with us. I hope that the next time you are in town that you have a much more comfortable and relaxing stay. You can always let the front desk know when ever you are dealing with these sort of issues and we will do our best to put an end to the noise being caused.