Vind je ideale hotel in Richmond

'Very small rooms no information given about anything upon check in'

'Room was big and clean. Loved having a couch. Nice touch I rarely see.'

'Super helpful staff, good location'

'The front desk staff was helpful upon arrival. Our room was not confirmed as fully ready post check in time, however, the staff managed to switch us to another two queen room within the check in time frame instead. The hotel was clean and appeared newly renovated inside, however, the outside is outdated. Overall, a nice stay for the value and need of only one night.'

'Alles perfect place to be'

'We came for a memorial service and our whole family came down with norovirus the next day after arrival. 20 of us after using the pool and facilities and eating in the great room. The eggs and biscuits and gravy were burned and re-used Saturday morning. Looks like they were left out or reheated for days. By synday morning we were all deathly sick. Called the MN dept of health and reported it.'

'Nice place! Will stay again'

'That staff was always extremely polite and helpful'

'Room was clean, needs bathroom updating, loud sink and shower. Room smelled like dog. Breakfast was okay, not well maintained. For a quick overnight stay was fine.'

'Nicely decorated, quiet, and very clean. Good location for us to ride bike trail. But breakfast was a C+, very carb heavy though hard boiled eggs were available. But VERY pricey for the overall. Not many other choices in the area...'

'Comfortable bed, decent breakfast, overall great stay'

'Clean, quiet setting.'

'The staff is so helpful and kind. Breakfast was delicious!!!'

'When I arrived, there was a notification the front desk would be back in 10 minutes. I waited 10 minutes. He came back … said he’d be right with me … went into his office … I waited … came out to his office … with his back to me, he was writing something down … I waited … he finally turned around and asked if I was checking in. I was at the front desk for 20 minutes before I could check in. I didn’t find his customer service very acceptable. I was not greeted with “good evening” or “welcome...

'Hot tub was not open. Disappointed in the coffee at breakfast. Otherwise our stay was good when we were in the hotel as we were in town for a baseball tournament.'

'Hottub broken, no battery in remote, toilet paper holder fell off wall. My brothers room stunk, sisters room had no tv remote, breakfast was not refilled. Only motel in town, so what are ya gonna do.'

'The first room we had no lights and the bed had been slept in. They upgraded our room but the room was absolutely disgusting. The bedding had stains and holes in them, the carpets were stained, we had 1 set of holey towels and the whole room smelt horrible. I highly do not recommend staying here. Upon leaving we noticed a paper taped to the door about a work notice for fixing water repairs and other maintenance that is needed. The young staff was nice but the overall stay was horrible.'

'Overpriced for basically a motel. The hallways were loud and under construction.'