Dear Jose,Thank you for choosing to share your positive experience at TRS Turquesa Hotel with us. We are delighted to hear that you found our property to be a good place to enjoy diversity of gastronomy we offer and that you received excellent service from our staff. Your satisfaction is our top priority, and we appreciate your kind words.Thank you once again for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Edwin,Thank you for sharing your experience at TRS Turquesa Hotel. We are delighted to hear that you found our staff amazing and that Rodny, your butler, was awesome. We're glad to know he made your stay enjoyable with his attentiveness and responsiveness.We look forward to welcoming you back in the future.Best regards,

Dear Christian, Thank you for taking the time to share your feedback regarding your recent stay at TRS Turquesa Hotel. We sincerely apologize for any shortcomings you experienced during your visit.We regret to hear that your expectations were not fully met and that certain aspects of your stay fell short of the five-star standard you anticipated. Your comments regarding the food quality, service consistency, and room comfort are duly noted, and we will address these concerns with our team to ensure improvements are made.We are pleased to hear that you enjoyed the gym and spa facilities, and we appreciate your recognition of their quality. Please rest assured that we take all guest feedback seriously and will use it constructively to enhance the overall guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.Warm regards,

Dear Chiara,Thank you for sharing your feedback regarding your recent stay at TRS Turquesa Hotel. We appreciate your rating and are glad to hear that you had an enjoyable experience overall.If there are any specific areas of improvement you would like to highlight, please feel free to let us know. We are committed to providing the best possible experience for all our guests.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Best regards,

Dear guest,Thank you very much for sharing a great review of our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team.We hope to have the opportunity to offer you our services again in the future.Receive warm greetings from Paradise!D. CruzHospitality Advisor

Dear Christopher Raymond,We are delighted to hear that you had an excellent stay at our hotel. We appreciate your kind words about our staff and services. We are sorry to hear that the lack of elevators posed a challenge for you, especially due to your back issues. We are glad that our team was able to find a solution to ensure your comfort during your stay.We are proud to hear that Norielis, your butler, provided exceptional service in attending to all your needs and desires efficiently. We will pass on your praises to her and our team to recognize their excellent service.It's gratifying to know that you enjoyed the beautiful beach and found the food at the Beach Hut Grill very tasty. We appreciate your feedback about areas for improvement in the restaurants and will take your suggestions into consideration to offer an even better dining experience in the future.We hope to have the pleasure of welcoming you back again in the future for another memorable stay at our hotel.Warm regards,

Dear Donald,Thank you for taking the time to share your feedback on your recent stay at TRS Turquesa Hotel. We are delighted to hear that you had a wonderful experience with Rodny as your butler.Providing exceptional service and attending to our guests' needs is a top priority for us, and we are thrilled to hear that Rodny exceeded your expectations. We will be sure to pass along your kind words to him, as recognition of his excellent service.It was a pleasure having you as our guest, and we hope to welcome you back for another fantastic stay in the future.Warm regards,

Dear Elesabeth,Thank you for taking the time to share your review of TRS Turquesa Hotel on Expedia. We are pleased to hear that you had a positive experience during your stay with us.Maintaining a high standard of cleanliness is a top priority for our team, and we are delighted that you found our hotel to be very clean. Additionally, we are thrilled to hear that our staff members were all nice and helpful throughout your time with us.Ensuring the comfort and satisfaction of our guests is our utmost priority, and we appreciate your recognition of our team's efforts in providing excellent service.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Christian, Thank you for sharing your detailed feedback with us. We regret to hear that your experience did not fully meet your expectations. We appreciate your insights regarding the rating and the areas where you felt we fell short. Your comments about the food and service have been duly noted, and we will work on improving consistency and friendliness among our staff. We apologize for any discomfort you experienced with the room temperature and the inconvenience of not being able to switch rooms. Your feedback will be shared with our team to address these issues and prevent similar occurrences in the future. We are pleased to hear that you enjoyed our gym and spa facilities. We hope to have the opportunity to welcome you back and provide a more satisfying experience.Best regards,

Dear Brittany,Thank you for your wonderful review of TRS Turquesa Hotel. We are thrilled to hear that you and your friends enjoyed your stay and that Rodny provided exceptional service, enhancing your experience. It's also great to know that our entertainment staff contributed positively to your trip.We look forward to welcoming you back for another memorable stay.Best regards,

Dear Christian, Thank you for sharing your feedback regarding your recent stay at TRS Turquesa Hotel. We sincerely apologize for any shortcomings you experienced during your visit.We regret that your perception of our hotel fell short of your expectations, particularly in regards to the food quality, service consistency, and room comfort. Your comments regarding these aspects will be shared with our team for further review and improvement.We are pleased to hear that you enjoyed the gym and spa facilities, and we appreciate your positive feedback in this regard.Please accept our apologies for any inconvenience caused, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

Dear Elizabeth Mary,Thank you for taking the time to share your feedback regarding your recent stay at TRS Turquesa Hotel. We are delighted to hear that you found everything else to be superb during your visit.While we regret that there were no night entertainment or shows available during your stay, we appreciate your positive rating and are pleased that the overall experience met your expectations.We continually strive to enhance the guest experience, and your feedback is invaluable in this regard.Warm regards,

Dear Jose, Thank you so much for taking the time to share your positive experience. We are delighted to hear that you had a 5 out of 5 experience during your stay with us. We are grateful for your kind words .Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,

Estimado waldemar,Agradecemos sinceramente sus amables comentarios sobre su reciente estancia en el TRS Turquesa Hotel.Nos complace saber que disfrutaron de su tiempo con nosotros y que su experiencia fue tan positiva. Sus elogios son una gran motivación para nuestro equipo, que se esfuerza por ofrecer un servicio de excelencia y crear momentos memorables para nuestros huéspedes.Esperamos tener el honor de recibirles nuevamente en el futuro y seguir superando sus expectativas.Atentamente,

Dear Craig John,We sincerely appreciate your kind words and your continued loyalty to TRS Turquesa Hotel.It is wonderful to know that you have had such positive experiences during your stays with us. We are delighted that Randy, Wandy, Johanna, Felix, and Americo have consistently provided you with exceptional service and made you feel like family. Maintaining an immaculate property and offering warm hospitality are our top priorities, and your recognition of our efforts is truly gratifying.We look forward to welcoming you back in a few months and continuing to provide you with memorable experiences.Sincerely,

Dear Gillian,Thank you for your wonderful review of TRS Turquesa Hotel. We are thrilled to hear that you found our property perfect as usual. Your compliments about Randy, our butler, and Wandy, our bellman, are greatly appreciated and will be shared with them. We are also pleased that you enjoyed the excellent food and exceptional service. We look forward to welcoming you back soon.Sincerely,

Dear Arlenne Nataly,Thank you for your wonderful feedback about your recent stay at TRS Turquesa Hotel. We are delighted to hear that our staff made such a positive impact on your experience. Your kind words motivate us to continue providing exceptional service to all our guests.Sincerely,

Dear Yesenia Carranza,We sincerely appreciate your positive review on Expedia. We are delighted to hear that you found our service to be great. Your satisfaction is our top priority.We look forward to welcoming you back to TRS Turquesa Hotel in the future.Kind regards,

Estimado Bartolo Alonso,Agradecemos profundamente su comentario en Expedia. Nos complace saber que su experiencia en TRS Turquesa Hotel fue excelente. Su satisfacción es nuestra mayor recompensa.Esperamos tener el honor de recibirle nuevamente en nuestro hotel.Atentamente,

Dear Natalie,Thank you for sharing your positive feedback following your recent stay at our TRS Turquesa Hotel. We are delighted to hear that you had a wonderful experience and that you plan to return.It brings us great joy to know that you found our property beautiful and that our staff exceeded your expectations with their amazing service. Providing memorable experiences for our guests is our top priority, and we are thrilled that we were able to achieve this during your stay.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

Dear Robert Alan,We are delighted to hear that your stay at TRS Turquesa was so positive and that you enjoyed our services and personalized attention. We appreciate your kind words towards our team, especially towards Noris, Rafael, Ramonita, and Wandy. We strive to provide unforgettable experiences to all our guests, and we are glad to know that we once again met your expectations. It will be an honor to welcome you back in the near future. We are looking forward to your return and to providing you with another exceptional experience.Best regards,

Dear Carolina,Thank you for taking the time to leave us a 5-star rating on Expedia. We are thrilled to hear that you had a great experience during your stay at TRS Turquesa Hotel.Our team strives to provide exceptional service to all our guests, and it's rewarding to know that our efforts were appreciated during your visit. Your kind words will be shared with our staff, as they serve as motivation to continue delivering outstanding hospitality to our guests.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Best regards,

Dear Ulysses,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that Rodny and Eury provided you with exceptional service and were attentive to your needs during your stay. It brings us great joy to know that you and your wife had a pleasant experience with us, and we are grateful for your kind words about our associates. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,

Dear Ligia, We truly appreciate your taking the time to write a review on the TRS Turquesa Hotel.We truly appreciate your feedback regarding your stay since it is never our intention to have anyone leave the hotel feeling anything other than completely satisfied. Rest assured that your feedback is extremely valuable to us and has been shared with our management team as we are always looking for ways to enhance our guest’s experience.In short, thank you for your trust and hope that despite the issues you comment, you were able to create a nice memory of your vacation.Kind regards,D. CruzHospitality Advisor

Dear Yvette M.,We are immensely pleased to read your kind words about your recent stay at TRS Turquesa Hotel. First and foremost, we would like to express our gratitude for choosing to stay with us and for taking the time to share your experience with Expedia travelers.It is an honor for us to learn that your stay was the best experience you've had in a long time. In particular, we are delighted to know that Noris exceeded your expectations and provided you with exceptional service. We will pass along your praises to Noris and the rest of our team, as their dedication and attention to detail are essential in creating memorable experiences for our guests.We are also glad to hear that you enjoyed the beauty of our gardens and found the water perfect for relaxation. We appreciate your kind words towards Pedro, who was in charge of the Balinese bed area on the beach. His attention and service are examples of the commitment we have to excellence in customer service.Last but certainly not least, we thank you for acknowledging Ruth. We strive to provide exceptional service in all areas, and it is a pleasure for us to know that you enjoyed your interaction with our staff at Sumtouri.We look forward to welcoming you back in the future and providing you with another unforgettable experience at our hotel.Sincerely,D. CruzHospitality Advisor

Dear Maria,Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories.Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with genuine experiences. Again, we thank you for your kind comments and we look forward to welcoming you back again soon.Kindest regards!D. CruzHospitality Advisor

Dear Joannie,Thank you sincerely for taking the time to share your feedback with us. We truly appreciate your kind words and the perfect rating you have given TRS Turquesa Hotel on Expedia.We are delighted to hear that you had an amazing experience during your stay with us. It's wonderful to know that you enjoyed our great restaurants, excellent food, and the attentive service provided by our dedicated team members. We will be sure to pass along your compliments to Cecilio, Wilkins, Ray, Albersard, and all the staff mentioned, as they strive to ensure every guest feels valued and well taken care of.We apologize for any discomfort caused by interactions with our time-share members. Your feedback is invaluable, and we will take steps to address this issue and ensure a more seamless and enjoyable experience for all our guests.We look forward to the opportunity to welcome you back in the future for another outstanding stay at our resort.Best regards,

Dear Brittany,Thank you for taking the time to share your experience at TRS Turquesa Hotel on Expedia. We are delighted to hear that you had such a wonderful stay with us and that you consider our property one of the best.We are thrilled that you found our resort to be beautifully maintained and our staff to be kind and attentive. We apologize if you felt some of our team members were too enthusiastic about our Palladium travel point system; we understand your perspective and will ensure that our approach remains respectful and guest-focused.It's fantastic to know that you enjoyed our lush surroundings, cleanliness, and the quality of our drinks. We are especially pleased that you appreciated our à la carte dining options, with Kusko being a standout for you. We will be sure to pass along your compliments to our culinary team.Regarding the air conditioning in your suite, we apologize for any discomfort you experienced. Your feedback is valuable to us, and we will certainly look into ways to improve the cooling options in our accommodations to ensure a more comfortable stay for all our guests, including those accustomed to cooler temperatures.We're glad to hear that you enjoyed the nightly entertainment options, including bingo nights and the Chic Cabaret. Providing a variety of activities and shows is important to us, and we're thrilled that you had a great time.Thank you once again for choosing TRS Turquesa Hotel, and we look forward to the pleasure of welcoming you back for another fantastic stay in the future.Best regards,

Dear Brenda, Thank you very much for sharing such a lovely review of our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one.I am also excited that you found the staff to be accommodating and helpful and that you felt this made of your stay a pleasant experience. I have passed your kind words to the whole team and we hope to have the opportunity to welcome you once again very soon.Best regards,D. CruzHospitality Advisor

Dear Elnaz Dast,We sincerely appreciate that you chose TRS Turquesa Hotel to celebrate such a special moment as your honeymoon. We are extremely pleased to know that you enjoyed many of the amenities and services we offer, such as the complimentary room upgrade, the proximity to our recreational facilities and the personalized attention of our dedicated team.However, we deeply regret that your experience regarding the cleanliness of the "Secret Pool" did not live up to your expectations. We take the cleanliness and maintenance of our facilities very seriously, and will address this issue immediately to ensure that it does not occur again in the future.Also, it is disappointing to hear that your interaction with one of our staff members was not satisfactory. We greatly value courtesy and professionalism in all interactions with our guests, and regret any inconvenience you experienced as a result of this situation. We will take the necessary steps to address this issue and ensure that the highest level of service is maintained at all times.Regarding your comments about the dining offerings, we understand that the quality and variety of our dishes are fundamental aspects of your experience at our resort. We appreciate your detailed comments on the areas you feel need improvement and we will work diligently to address these points and improve the overall dining offerings.We appreciate your feedback again, as it helps us to identify areas of improvement and ensure that we can provide all of our guests with an exceptional experience. We look forward to the opportunity to welcome you back in the future and demonstrate the positive changes we have implemented.Yours sincerely,D. CruzHospitality Advisor

Estimado Dalia,Agradecemos sinceramente sus amables palabras y el tiempo que se tomó para compartir su experiencia en TRS Turquesa Hotel en Expedia. Nos complace saber que disfrutó de su estancia con nosotros y que quedó impresionado con nuestro servicio, instalaciones, y la calidad de nuestra comida y bebida.Lamentamos mucho que no se le haya informado sobre la compra de excursiones en el aeropuerto. Entendemos lo importante que es brindar a nuestros huéspedes información útil para garantizar una experiencia sin contratiempos durante su estancia en nuestro resort y durante su viaje en general. Tomaremos sus comentarios en consideración para mejorar nuestras prácticas de comunicación y asegurarnos de que todos nuestros huéspedes estén debidamente informados sobre este asunto.Esperamos tener el privilegio de recibirle nuevamente en un futuro próximo y brindarle otra experiencia inolvidable en nuestro resort.Saludos cordiales,E. CorderoGuest Satisfaction Lead

Dear Sandra,Thank you for taking the time to share your wonderful experience with us on Expedia. We are thrilled to hear that your stay at TRS Turquesa Hotel was nothing short of excellent from start to finish.It brings us great joy to know that you found our resort to be stunningly beautiful and impeccably clean. Providing a pristine and inviting environment for our guests is one of our top priorities, and we are delighted that we exceeded your expectations in this regard.We are also pleased to learn that you enjoyed the delicious food options available at our resort. Our culinary team works tirelessly to offer a diverse and delectable dining experience, and we are thrilled that you found the meals to your liking.Furthermore, we are incredibly proud of our staff for going above and beyond to ensure that you felt welcomed and well-catered to throughout your stay. Hospitality is at the heart of everything we do, and it is gratifying to hear that our team's efforts made a positive impact on your visit.Your glowing review serves as a great source of motivation for all of us here at TRS Turquesa Hotel, and we are immensely grateful for your kind words. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,

Estimada Nelida,Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estancia en TRS Turquesa Hotel en Expedia. Valoramos sinceramente su opinión.Nos complace saber que su experiencia fue positiva en general y que disfrutó de su tiempo con nosotros. Sin embargo, notamos que otorgó una calificación de 4 sobre 5, lo que indica que puede haber áreas en las que podamos mejorar para alcanzar la excelencia. Nos encantaría saber más sobre su experiencia y cualquier sugerencia que pueda tener para hacer que su próxima visita sea aún más satisfactoria.Agradecemos sinceramente su visita y esperamos tener la oportunidad de recibirlo nuevamente en TRS Turquesa Hotel para brindarle una experiencia aún más memorable.Saludos cordiales,

Dear Pedro,Thank you so much for taking the time to share your positive experience. We are delighted to hear that you had a 5 out of 5 experience during your stay with us. We are grateful for your kind words .Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,

Estimado Jose Alvarado,Agradecemos sinceramente que haya tomado el tiempo para dejar su valoración de 4 sobre 5 en Expedia. Es un honor para nosotros saber que disfrutaron su estadía en TRS Turquesa Hotel.Valoramos sus comentarios y nos complace saber que su experiencia fue positiva en general. Sin embargo, nos gustaría conocer más detalles sobre cómo podríamos mejorar y alcanzar la excelencia en su próxima visita. Su opinión es fundamental para nosotros mientras continuamos trabajando para ofrecer un servicio excepcional a todos nuestros huéspedes.Esperamos tener el privilegio de darles la bienvenida nuevamente en un futuro cercano y brindarles una experiencia aún más satisfactoria.Atentamente,

Dear Bonnie, We greatly appreciate your rating; thank you for choosing us. It is a pleasure to note that your experience was to your satisfaction. We will be attentive to your next visit to this vacation paradise in Punta Cana. Kind regards.

Dear Vivian, We greatly appreciate your rating; thank you for choosing us. It is a pleasure to note that your experience was to your satisfaction. We will be attentive to your next visit to this vacation paradise in Punta Cana. Kind regards,

Dear Irina ,We greatly appreciate your rating; thank you for choosing us. It is a pleasure to note that your experience was to your satisfaction. We will be attentive to your next visit to this vacation paradise in Punta Cana.Kind regards,

Dear Andrew D,Thank you for sharing your recent experience at TRS Turquesa Hotel. We are delighted to hear that you found our property well-kept and appreciated its perfect location.We regret to learn that your dining experiences were inconsistent, with some restaurants exceeding your expectations while others fell short. Your feedback regarding the quality of our onsite restaurants is invaluable, and we will review it with our culinary team to ensure a more consistent dining experience for all our guests.We appreciate your comments and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,

Dear Betty,Thank you for sharing your recent experience at TRS Turquesa Hotel. We appreciate your feedback regarding our sales approach, and we apologize for any discomfort you may have experienced. It is not our intention to make our guests feel pressured or uncomfortable during their vacation.We will review our sales procedures and provide additional training to our sales personnel to ensure that they approach our guests in a respectful and non-intrusive manner. Our priority is to provide our guests with a relaxing and enjoyable experience from the moment they arrive, and we regret if this was not your experience.Your feedback is important to us, and we will use it to make necessary improvements to enhance the experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,

Dear Brooklyn Shawn,We sincerely appreciate your valuable time to share your recent experience at our hotel. We are honored to receive your kind words and extremely pleased to hear that you enjoyed your stay with us.We pride ourselves on providing an exceptional experience for our guests and are delighted to hear that you found our property spacious and peaceful. We strive to provide a relaxed and welcoming environment for all of our visitors, regardless of age, and we are happy to hear that your experience reflected this atmosphere.It is a pleasure to know that our team, including Yolenny, Dolores, Luiyi, Wilmer, Albert and Rossel, contributed positively to your stay. We will pass on your kind words to each of them, as they are an invaluable part of our commitment to service excellence.Once again, we thank you for your kind review and look forward to welcoming you back in the future for another unforgettable experience.Best regards,Y. JiménezHospitality Sr. Advisor

Dear Chad E,We greatly appreciate your rating; thank you for choosing us. It is a pleasure to note that your experience was to your satisfaction. We will be attentive to your next visit to this vacation paradise in Punta Cana.Kind regards,Y. JiménezHospitality Sr. Advisor

Dear Kendra,We greatly appreciate your rating; thank you for choosing us. It is a pleasure to note that your experience was to your satisfaction. We will be attentive to your next visit to this vacation paradise in Punta Cana.Kind regards,Y. JiménezHospitality Sr. Advisor

Dear Agustin, Thank you so much for taking the time to share your positive experience on Expedia. We are delighted to hear that you had a 5 out of 5 experience during your stay with us. It's fantastic to hear that Rodny provided you with excellent service. We will be sure to pass on your appreciation to him. We are also grateful for your kind words .Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,

Estimada Johayrie, Muchísimas gracias por elegirnos su anfitrión para el deleite de unas vacaciones de ensueño. Estamos contentos de saber que su estancia ha sido muy positiva, esperamos con ansias hospedarle nuevamente en este rinconcito celestial de Punta Cana. Saludos Cordiales.

Dear Sean, Many thanks for choosing us as your host for the delight of a dream vacation. We are happy to know that your stay has been very positive, and we look forward to hosting you again in this heavenly corner of Punta Cana. Kind regards!

Dear Michelle, Thank you so much for taking the time to share your positive experience on Expedia. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,

Dear Carlismiri, Thank you so much for taking the time to share your positive experience on Expedia. We are delighted to hear that you had a 5 out of 5 experience during your stay with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,

Dear Mark, Thank you so much for taking the time to share your positive experience on Expedia. We are delighted to hear that you had a 5 out of 5 experience during your stay with us. It's fantastic to hear that Eddyson provided you with excellent service. We will be sure to pass on your appreciation to him. We are also grateful for your kind words .Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. Best regards,