2/10 – Ontzettend slecht
Janice Lorraine
Reisde met partner
3 dec 2025
Negatief: Staat van de accommodatie en faciliteiten
Room was cleaned well. Front desk and staff spoke NO to very good english. The food was ALWAYS cold. Was NOT told of various activities upon arrival, so learned 3-5 days later of things included. The music at the beach side was WAY TO LOUD, that we couldn't talk. We didn't know that the resort was cheaper for the Mexicans. There were ONLY MEXICANS at the resort. There was No security, as people would just walk off the beach into the pool area. The pool rules were never followed and when we complained, it fell on deaf ears, as they didn't speak ENGLISH. We didn't realize it was a Mexican resort!!! The noise in the evenings kept us awake will 1am. The room shower would not stay on and was fixed with black electrical tape. The wall lights over the night stands just hung off the walls. The sliding door would not either open or NOT lock. Everything seemed to be in disrepair. The toilet broke down for a day AND we had to have our Key cards reprogrammed daily as could NEVER get into our room. The buffet food was always cold. It was a total disaster and I would NEVER recommend anyone, even the homeless to stay. Waste of money.
Janice Lorraine
14 nachten verbleven in november 2025
