6/10 – Redelijk
Steve Wayne
Reisde met partner
3 jan 2026
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The hotel was very nice. All of the staff was very pleasant and polite, including the bell man. Ignacio.
One of the things I had a problem with at the hotel was the fact that they left us a bare minimum of towels each day. We didn’t even have face cloths until the sixth or seventh day of
our nine day stay.
Our major complaint was definitely the quality of the food. Our best experience was the Italian restaurant. The food there was à la carte and top quality Italian food. The lasagna was delicious. The soup was great the salad was always very fresh.
All of the other restaurants, we found the food to be subpar. The best seafood at the seafood restaurant was tilapia, which most of us know is a tasteless fish and they did not season.
As far as the Mexican food goes, I have had better Mexican food at a just OK restaurant in Arizona. Everything was sauces upon sauces upon sauces.
Our favorite food was the club sandwiches that we could order through room service. We did at one point put a complaint in with the front desk, knowing that nothing could be done at that point.
Another issue was that the pool was not heated. Next time we book a trip at a hotel with the pool I will make sure that it is heated. There were days that nobody was in the pool except for a few of the children and when the pool warmed up a little bit, it was mostly children in the pool. The adults were not comfortable with the cold water.
This was most likely our last trip to Mexico.
Steve Wayne
9 nachten verbleven in december 2025
