8/10 – Goed
Elsa, Somerville
Reisde met partner
24 sep 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I recently stayed at The Shore Club Turks and Caicos that boasted beautiful architecture and top-tier facilities. The hotel’s four pools were pristine, the on-site restaurant offered a delightful dining experience, and the direct access to the beach made it perfect for relaxation. One of the highlights was the availability of swimming equipment like kayaks, paddleboards, and snorkeling gear, which added an adventurous touch to the stay.
The rooms were spacious, incredibly relaxing, and meticulously clean, with housekeeping attending to them twice a day. The design of the space, both inside and out, felt luxurious and private, making it a serene getaway for anyone looking to escape.
However, despite the exceptional facilities, the overall experience was marred by the service. For a five-star property, the staff left much to be desired. The majority seemed disengaged, offering little warmth or enthusiasm, which detracted significantly from the atmosphere of luxury and hospitality. This lack of a welcoming vibe was a notable disappointment, especially given the high expectations associated with a hotel of this caliber.
In summary, while the hotel’s installations were breathtaking and the environment felt private and upscale, the service needs considerable improvement to truly match the luxury the property promises.
Elsa
4 nachten verbleven in september 2024