Hotels in de buurt van Promenade on Providence (Charlotte)

'Everything was perfect'

'The Expedia app showed 3 rooms available, so I booked my stay. Upon my arrival, I was told by the condescending woman at the front desk there were no rooms available. She told me that I should have called first because the app is never accurate. I told her that I've alway vooked through Expedia. She says "I don't know what else to tell you", in the most condescending, rude tone ever. I'm a rewards member of this hotel chain, and this is actually my first poor experience from them. I'm never...

'Very big rooms'

'Will definitely stay again! My new favorite! Spacious rooms, clean and lots of breakfast options.'

'friendly staff'

'Gedateerd maar redelijk schoon hotel. Op loopafstand van (S)Carowinds.'

'Nothing has changed. They have the front desk guy , who is rude and takes money from deposit money and never refunds the full amount. Owner answer diplomatic answers to reviews but never pickups calls or returns them. It seem the front desk staff Mr. D is related to the owner that’s why there is no accountability for rude behavior and missing money'

'My two rooms smelt like mold, the sink was broken in both rooms. The water stayed in sink for the entire time. Did not get our room cleaned the entire time. Will not stay Eve again.'

'My suitcase was damaged and the lady receptionist showed me where to buy one at a reasonable price.'

'Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss.'

'I had booked a room and checked in around 9 pm.The staff gave me the key card, but it didn't work when I tried to enter my room. I approached the staff three times, back and forth, yet still couldn't get in. On the fourth attempt, the employee accompanied me with his master key, but that also failed to open the door. He then told me the door lock might be out of power, so they moved me to another room. In this new room, the bathroom sink was unusable, the toilet wobbled when sat on, and there...

'They never put amenities 100 dollars back on my credit card'

'Room needs maintenance badly, from leaky toilet, dingy towels and sheets, and the furniture is wore out . Didn't use stove because there wasn't any pots or pans. Who travels with cooking utensils? But If you plan to stay here please bring your own iron board, sheet set, pots, a broom and mop...don't forget the Lysol spray.'

'Había mucha gente fumando fuera de pasio y no pudimos dormir por los gritos de la gente que había en el pasio'

'The room was decent. There was a big dead roach lying under the sink and the water from the shower didnt drain well.'

'Very old and rundown. Key card did not always work. Took breakfast to the room. Within minutes of finishing there was a cockroach on my banana peel'