Familiehotels in Ponferrada

'Very friendly and helpful personel'

'Location is superb, hotel is nice but a bit dated, staff very friendly'

'Air conditioner did not work, neither the fridge. Check in was terrible, took forever. Location is ok, close enough. We left as soon as we could.'

'Good location 5 mins from bus station and centre. Arrived early, someone kindly dealt with me (very cold day). Room etc fine apart from poor (ducted)heating system that you had to leave on (the fan) all the time but which made little difference.'

'Great location near the castle, with secure garage parking for motorcycles. It’s an older property but reasonably well maintained and was ideal for our 2 night stay. Breakfast was simple and could be better but overall everything was fine. '

'Yo no tengo recuerdo de haber estado en una habitación de hotel tan horrible como la de este hotel, el peor colchón que he dormido en mi vida, los muelles estaban todos praticamente visibles, fue una tortura dormir. La habitación es diminuta, el baño una verdadera chapuza, súper antiguo y mal acabado. Una experiencia nefasta. Lo positivo la parte de la recepción telemática 24 horas y donde está localizado. Pero no volveré jamás en este hotel, y si veo algún hotel en otras ciudades de la compañía...

'This is not a 4 star hotel. Staff is unfriendly and unhelpful. We were unable to have dinner at the restaurant because they were too busy with the bigger groups. Tried for 15 min to have the dinner we had booked in our reservation, then went to another restaurant. Money wasted, would never come here again.'

'Wonderful, very helpful staff, and good location just outside of town center'

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