Dear Cornelis,Thank you for your feedback. We are glad to hear that, overall, you found our accommodation satisfactory. However, we apologize for the issues you encountered.Regarding the room temperature, did you inform the reception about this issue during your stay? We apologize for any inconvenience caused by this.Concerning allergen information, we understand the importance of clear labeling. Displaying the complete allergen information on the buffet would take up too much space. Therefore, our staff is trained to answer any allergen-related questions promptly. Additionally, we have a comprehensive allergen book available at the reception.Regarding our dinner menu, we acknowledge that our offer appears more limited compared to other restaurants. This is because all our dishes are homemade, and we work exclusively with local, fresh, and seasonal products to minimize food waste as much as possible.We appreciate your comments and will work on improving our communication on these subjects. We hope to welcome you back in the future for an even better experience.Best regards,

Chère Marie-Louise,Merci d'avoir partagé votre expérience avec nous. Votre opinion est très précieuse et nous aide à nous améliorer continuellement. Si vous souhaitez partager davantage de détails sur votre séjour, n'hésitez pas à nous en faire part. Nous serions ravis de vous accueillir à nouveau au Novotel Paris Porte de Versailles et de vous offrir une expérience encore plus agréable.bien cordialement

Dear KJ,A huge thank you for giving a perfect rating to your stay at our hotel. Your satisfaction is our absolute priority, and we are thrilled that you had an unforgettable stay with us. We eagerly await your next visit and will do everything we can to provide an even better experience.warmest regards

Dear Jessica,Thank you for your detailed feedback! We're delighted to hear that you enjoyed your stay with us and that you found our location convenient and our staff friendly. We're thrilled that you had the opportunity to experience our VIP breakfast on the rooftop restaurant and that you appreciated the breathtaking view. Your recommendation means a lot to us, and we would be honored to welcome you back in the future. If there's anything else we could have done to enhance your experience, please don't hesitate to let us know!looking forward to welcoming you back,warmest regards

Dear Donald,Thank you very much for your glowing review! We're delighted that your stay lived up to your expectations. If you have any ideas to further enhance your next stay, we would be thrilled to hear them. Your satisfaction is our top priority!warmest regards

Cher Jean Pierre,Un grand merci d'avoir séjourné dans notre hôtel et pour cette note parfaite ! Votre satisfaction est notre priorité absolue, et nous sommes ravis que vous ayez passé un excellent séjour parmi nous. Nous attendons avec impatience votre prochaine visite pour vous offrir à nouveau une expérience mémorable.bien cordialement

Dear Madam, we thank you for taking the time to share your feedback following your stay at Novotel Paris Porte de Versailles. We are sorry to read that it did not meet your expectations. We are surprised by your comments regarding our teams, as they are often praised for their availability and friendliness. Your feedback is essential for us to improve, so next time, please feel free to share more details to ensure your stay is perfect and trouble-free. We look forward to welcoming you again. Kind regards.

dear Carlos Izaias,Thank you for taking the time to share your experience. We are delighted that our team was able to make your check-in process smoother and that you enjoyed our proximity to the Palais des Congrès de Paris. Your feedback regarding the service at the ground-floor bar/café is valuable, and we will certainly work on improving it. We apologize that you were unable to enjoy the restaurant on the 8th floor. Despite these inconveniences, we hope you had a pleasant stay, and we look forward to the opportunity to welcome you back and provide you with a memorable experience.

Cara Sara, un sincero ringraziamento per il tuo feedback positivo. È un piacere sapere che hai apprezzato la modernità dell'hotel, la nostra colazione abbondante e varia, e la comoda posizione vicino alla metro. Sarà un piacere accoglierti nuovamente. Cordiali saluti,

Dear Svend,We thank you for choosing Novotel Paris Porte de Versailles for your stay in Paris and for sharing your experience. We are delighted to read that everything went as planned, and you enjoyed our rooftop gym with its magnificent view. Moreover, we are pleased that our underground parking was convenient for you, and that you enjoyed our breakfast. We look forward to welcoming you again on your next visit to the City of Light!

Cher Serge,Un grand merci d'avoir séjourné dans notre hôtel et pour cette note parfaite ! Votre satisfaction est notre priorité absolue, et nous sommes ravis que vous ayez passé un excellent séjour parmi nous. Nous attendons avec impatience votre prochaine visite pour vous offrir à nouveau une expérience mémorable.

Dear H,Thank you for taking the time to share your thoughts about your stay with us. We're pleased that you enjoyed our breakfast, quirky lobby decor, and comfortable beds. We appreciate your feedback on our eco-friendly water fountains and kids-eat-free option. We apologize for any discomfort you experienced with the futon/sofa bed and the air conditioning. Your comments will be reviewed by our team, and we will work on improving these aspects to ensure a better stay for our guests. We hope to have the chance to welcome you back for an even more enjoyable experience.

Dear MichaelWe want to thank you for giving a perfect rating to your stay at our establishment. Your satisfaction is our greatest reward, and we are delighted to have met your expectations. We hope to see you again soon for another memorable experience.

Dear Mapalagama De,Thank you for sharing your thoughts with us. We're delighted that you had an amazing time at our property and rooftop restaurant. We are sorry to read that your breakfast experience did not meet your expectations. Your stay coincided with a period of high demand, especially among families, which is why we displayed peak hours for breakfast in the elevators, allowing you to fully enjoy the experience.Your feedback about the make-your-own eggs option and billing process is valuable, and we'll certainly review and address these concerns. We're glad to hear that this experience won't deter you from returning, and we look forward to providing you with an even better stay next time.warmest regards

Dear Iaian,We're thrilled that you had a fantastic experience at our hotel! We hope you enjoyed exploring the city's iconic destinations. We all look forward to welcoming you back again!warmest regards

Dear Yoo Sun,It's a pleasure to read your positive feedback! We are delighted that you enjoyed our excellent service and facilities. Thank you for choosing to stay with us, and we look forward to welcoming you again for another enjoyable stay!warmest regards

Dear Mathias,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our hotel's convenient location near the metro and the delicious breakfast buffet. It's great to know that our family-friendly accommodations met your expectations. We hope to welcome you back on your next visit!

We appreciate your kind feedback! It's fantastic to know that you had a positive experience at our hotel, and our location near public transportation was convenient for your stay. We're glad you enjoyed our breakfast offerings and that our staff made you feel welcome. It's great that we were able to accommodate your food allergies. We look forward to your return!

Dear Jamal,Thank you for taking the time to share your experience with us. Your feedback is valuable in helping us improve and provide exceptional stays for our guests. If you have any further comments or suggestions to share, please feel free to let us know. We would be delighted to welcome you back to the Novotel Paris Porte de Versailles tribe and offer you an even more satisfying experience.