Uitzicht vanuit de kamer

Beoordelingen van Hôtel Le Marcel Paris Gare de l'Est

4 out of 5
Hôtel Le Marcel Paris Gare de l'Est
11, rue du 8 Mai 1945, Paris, Paris

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 365 van 879 beoordelingen" "
Gastenscore: 8 - Goed. 369 van 879 beoordelingen" "
Gastenscore: 6 - Redelijk. 100 van 879 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 879 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 879 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Gert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Zeer goede prijs kwaliteit verhouding, prachtige en grote kamer.
2 nachten verbleven in september 2022
Reactie van The Hotel Team op 31 okt 2022
Dear Gert, We are delighted that you really enjoyed the comfort and size of your room. We are looking forward to welcoming you back very soon! Warmest Regards, The Hotel Team

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed: Net hotel, schoon, heel gunstige ligging bij Gare de l'est en metro. Minder goed: losse bedden gereserveerd, dag voor vertrek nogmaals door hotel via mail bevestigd, maar in hotel toch een 2 persoonsbed. Slecht. Het hotel staat boven een metrolijn en dat hoor en voel je op de zesde verdieping soms nog steeds. Qua hotelkamer en qua ligging zou ik zo weer teruggaan naar dit hotel. Qua uitstraling en voorzieningen minder snel.
2 nachten verbleven in augustus 2019
Reactie van Marie G, Sales Manager op 4 sep 2019
Dear Guest, We would like to thank you for your detailed feedback. We appreciate the time you took to review your experience at Le Marcel Paris Gare de l’Est hotel. It is a pleasure to read that you succumbed to the unique style of your room as well as the great location of our boutique hotel, which have left you with a memorable experience. We hope that you will renew the experience very soon; it would be our pleasure to welcome you again in the heart of Paris! Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Heerlijk rustig, gezellig en knus hotel. Fijne mensen. Heel centraal gelegen! Met name geschikt voor stellen en doorreizigers. Would come again!
2 nachten verbleven in maart 2019
Reactie van Marie G. op 19 mrt 2019
Dear guest, Many thanks for taking the time to share such nice comments about your experience at the Hotel Le Marcel. We are glad to see that you enjoyed your time in our care thanks to the central location of our boutique hotel. We are also happy to read that the warmth and professionalism of our staff as well as the calm and comfort of your room gave you entire satisfaction. We are proud to know that you will trust us again and we are hoping to welcome you again very soon. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De ligging was perfect naast gare de l’est. Verrast over de entree (bijna niet te zien), dat voelde heel veilig. Perfect stadshotel en heel betaalbaar.
3 nachten verbleven in maart 2019
Reactie van Marie G. op 15 mrt 2019
Dear guest, Thank you very much for your nice review following your recent stay at the hotel Le Marcel. It is a pleasure for us to read that the hotel did perfectly suited you thanks to its ideal location and that you felt like home away from home. The whole team of the hotel Le Marcel hopes that you will keep trusting us for your next Parisian journey. See you soon,

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer prettig hotel op goede locatie
We verbleven 1 nacht in dit hotel. Kamer was efficiënt ingericht. Goed bed, goed werkende airco, nette badkamer en geen last van geluiden van buiten. Personeel was erg vriendelijk en behulpzaam. Het hotel ligt tegenover Gare de l'Est en op 5 minuten lopen van Gare du Nord. Alle openbaar vervoer voor de deur. Bij een volgend bezoek aan Parijs komen we hier zeker terug.
1 nacht verbleven in mei 2018
Reactie van Marie Garabedian, Sales Manager op 11 jun 2018
Dear Linda, Thank you for sharing your feedback with us ! We are delighted to read your satisfaction towards the ideally locatedHotel Le Marcel, especially thanks to the comfort of our rooms and the professionalism of our staff. Many thanks for your recommendation ! We hope to see you back again soon in Paris ! Sincerely,

10/10 – Uitstekend

rene, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super locatie
heerlijk, kamer klein maar super, locatie kan niet beter als uitval basis beveiliging bij de buitendeur ! klein fijn schoon hotel, Bed stevig voor mij prima douche warm water , wat zo vaak een ellende dingetje is in een hotel hier 10 punten locatie recht tegenover Gare d leste, 10 min lopen Gare de Nord, metro 25 m naast het hotel kamer prima , personeel, service ,optimaal
2 nachten verbleven in november 2017
Reactie van Hotel Management op 20 nov 2017
Dear Rene, Thank you very much for sharing your feedback with us. It is a pleasure reading that you had a great experience at the Hotel Le Marcel and that you appreciated its great location as well as its comfort. We hope to welcome you back again soon for another great stay. Best regards,

8/10 – Goed

Kees

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Handige en verrassende locatie
De ingang is niet al te best als je grote koffers hebt, de lay-out van de gangen wat verwarrend, de ruimte van de incheckbalie wat rommelig, maar de kamer was heel goed. Behulpzaam personeel.
1 nacht verbleven in oktober 2017
Reactie van Hotel Management op 16 nov 2017
Dear Kees, Thank you for sharing your feedback with us. We are delighted to read that you had an enjoyable experience at the Hotel Le Marcel, that you appreciated the comfort of your room and the work of our staff. We hope to see you back again very soon for an even better stay! Kind regards, Marie Garabedian, Sales Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
zeer leuk week-end !!
zeer vriendelijk personeel en nette kamers. Buurt is wat minder.

10/10 – Uitstekend

Veronique

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Harland, Amsterdam

Negatief: Personeel en service
Nice design hotel
room was chic and comfortable - noise from the hallway was disturbing - very loud - beautiful hotel for an overnight stay.
Reactie van MG op 10 jun 2014
Dear Harland, Thank you for taking the time to leave your comment on the Expedia website. We are delighted that you had a memorable time in our boutique Hotel. With many thanks.

10/10 – Uitstekend

Stephan, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel op goede locatie.
Leuk, schoon en net hotel. Personeel is zeer vriendelijk en behulpzaam en spreken goed Engels. Kamers werden top schoongemaakt en de locatie zo dicht bij Gare de l'est was ook prima.

2/10 – Ontzettend slecht

hugo

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Sábado 7am me despertaron con tremendo ruido de trabajos en la propiedad continua. Reclamé a la recepción y NO HICIERON NADA. La recepcionista dijo que no era su problema. Uno va a descansar a un hotel. Debieron haber llamado la atención de los vecinos, está bien que trabajen pero no tan temprano.
2 nachten verbleven in mei 2024
Reactie van The Hotel Team op 10 mei 2024
Dear Hugo, We are sincerely sorry that your experience with us did not meet your expectations. We completely understand your frustration of being waken up early in the morning. This construction noise was beyond our control, as they are not on our property, however we took immediate action and ask they do not start this early in the morning for our guests to be able to sleep peacefully. Again, please accept our deepest apologies. We hope to have the opportunity to welcome you back next time you travel to Paris. Warmest Regards, The Team at the Hotel Le Marcel

8/10 – Goed

Marcus, Hamilton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van The Hotel Team op 6 mei 2024
Dear Marcus,We sincerely thank you for taking the time to share your experience with us. We are pleased to hear that your stay has been enjoyable overall.We look forward to the pleasure of welcoming you again on your next visit.Sincerely,The hotel Le Marcel team

6/10 – Redelijk

Maho

Positief: Netheid
I wanted a water heater.
2 nachten verbleven in april 2024
Reactie van The Hotel Team op 22 apr 2024
Thank you for taking the time to share your feedback. We're sorry to hear that you missed having a water heater in your room. For future stays, please remember we're happy to provide a kettle upon request. You can let us know before your arrival or at check-in. We hope to welcome you back soon and make your next stay even more comfortable.Best regards,The Team at Le Marcel

6/10 – Redelijk

Chris

1 nacht verbleven in april 2024
Reactie van La Direction op 15 apr 2024
Cher Chris,Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis de constater que votre séjour s'est globalement bien passé.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,L'équipe de l'hôtel Le Marcel

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!
Good central location for train station and walking to various landmarks. Really lovely room and friendly helpful staff. Very clean and modern with good secure access. The only downside is that the street outside was very noisy all night long, but I imagine this is just what Paris is like.
1 nacht verbleven in februari 2024
Reactie van The Hotel Team op 8 apr 2024
Dear Lauren,Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated the central location, the quality of your room, and the friendliness of our staff. Your kind words about the cleanliness and modernity of our facilities are also much appreciated, and we will be sure to pass on your compliments to our housekeeping team.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,The Hotel Le Marcel team

10/10 – Uitstekend

Olivier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien comme habituellement
Parfait pour une nuit, chambre très agréable, très bonne literie. Petit déjeuner très bien
1 nacht verbleven in februari 2024
Reactie van La Direction op 22 mrt 2024
Cher Olivier,Nous vous remercions chaleureusement pour votre retour. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes et que vous ayez trouvé la chambre et la literie agréables, ainsi que le petit déjeuner à votre goût.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement à l'Hôtel Le Tour de Nesle pour une autre expérience tout aussi satisfaisante.Cordialement,L'équipe de l'Hôtel Le Tour de Nesle

8/10 – Goed

Guillaume

1 nacht verbleven in februari 2024
Reactie van The Hotel Team op 18 mrt 2024
Dear Guillaume, We are very happy that you had a wonderful time at Hotel Le Marcel. We are looking forward to your return !Best, The Team at Hotel Le Marcel

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van The Hotel Team op 18 mrt 2024
Dear Paul, Thank you very much for recommending Hôtel Le Marcel. We are delighted that you had such a great time and hope to welcome you back very soon. Warmest Regards, The Team at Hotel Le Marcel

8/10 – Goed

Gilles

1 nacht verbleven in januari 2024
Reactie van The Hotel Team op 18 mrt 2024
Dear Gilles, We are very pleased that you had an enjoyable time with us. We hope to welcome you back very soon. Best, The Team at Hotel Le Marcel

10/10 – Uitstekend

Gabriel

1 nacht verbleven in januari 2024
Reactie van The Hotel Team op 18 mrt 2024
Dear Gabriel, We are very happy that you had a wonderful time with us. We hope to welcome you back next time you travel to Paris. Best, Magali

6/10 – Redelijk

Viktoriya

3 nachten verbleven in januari 2024
Reactie van The Hotel Team op 29 jan 2024
Dear Viktoriya, Our guest satisfaction is our utmost priority and we are very sorry that we did not meet your expectations. We hope to welcome you back to get a chance to prove ourselves to you. Warmest Regards, The team at the Hotel Le Marcel

4/10 – Matig

Alexandre

1 nacht verbleven in januari 2024
Reactie van The Hotel Team op 29 jan 2024
Dear Alexandre, We are very soory that your experience with up was not up to your expectations. We hope that you will give us another chance to prove ourselves to you. Warmest Regards, The team at the Hotel Le Marcel

10/10 – Uitstekend

Julian

1 nacht verbleven in januari 2024
Reactie van The Hotel Team op 30 jan 2024
Dear Julian, Thank you very much for sharing this 5-star review. We are delighted that you had a wonderful time with us and hope to welcome you back very soon! Warmest Regards, The Team at the Hotel Le Marcel

6/10 – Redelijk

Anthony

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
.
1 nacht verbleven in december 2023
Reactie van The Hotel Team op 29 jan 2024
Dear Anthony, We are very sorry for not meeting all your expectations. We continually work on improving the quality of service we are offering and we hope to welcome you back very soon to prove ourselves. Warmest Regards, The Team at the Hotel Le Marcel

10/10 – Uitstekend

Matt

3 nachten verbleven in december 2023
Reactie van The Hotel team op 29 jan 2024
Dear Matt, We are very pleased that you really enjoyed your experience at the hotel Le Marcel. We can't wait to welcome you back. Warmest Regards, The Team at the Hotel Le Marcel

10/10 – Uitstekend

Olivier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bien placé
Parfait pour une nuit, petit dejeuner très bien, chambre confortable, bel emplacement
1 nacht verbleven in december 2023
Reactie van L'équipe de l'hôtel Le Marcel op 15 jan 2024
Cher Olivier,Nous vous remercions chaleureusement pour votre commentaire. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes dans son ensemble.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,L'équipe de l'hôtel Le Marcel

8/10 – Goed

Hans-Christian

1 nacht verbleven in december 2023
Reactie van La Direction op 29 jan 2024
Dear Hans-Christian, We are delighted that you had a very enjoyable time with us. We hope to welcome you back during your next visit to Paris. Warmest Regards, The Team at the Hotel Le Marcel

8/10 – Goed

Muhammadu

Reactie van Hôtel Le Marcel op 8 apr 2024
Cher Muhammadu,Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis que votre séjour ait été agréable dans l'ensemble.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement,L'équipe de l'hôtel Le Marcel

8/10 – Goed

MAURICE

1 nacht verbleven in december 2023
Reactie van La Direction op 12 dec 2023
Cher Maurice, Nous sommes ravis que vous ayez passé un excellent séjour parmi nous et avons hâte de vous accueillir de nouveau rapidement. Cordialement, L'équipe de l'Hôtel Le Marcel

10/10 – Uitstekend

Olivier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parfait
Hôtel bien placé et confortable. Pas de bruit. Petit-déjeuner très correct
1 nacht verbleven in november 2023
Reactie van La Direction op 12 dec 2023
Cher Olivier, Merci beaucoup pour votre retour. Nous sommes ravis que vous ayez apprécié l'emplacement et le confort de notre hôtel, ainsi que notre petit-déjeuner. Nous allons partager vos compliments avec notre personnel. Au plaisir de vous accueillir à nouveau chez nous. Cordialement, l'équipe de l'Hôtel Le Marcel.

8/10 – Goed

JULIOT

3 nachten verbleven in november 2023
Reactie van La Direction op 18 dec 2023
Chère Julie, Nous sommes très content que vous ayez passé un très bon séjour parmi nous et espérons vous recevoir de nouveau très prochainement. A très vite L'équipe du Marcel

10/10 – Uitstekend

Annika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for a stop over.
1 nacht verbleven in november 2023
Reactie van The Hotel Team op 12 dec 2023
Dear Annika, We are very pleased that you had an amazing time with us and we are glad that you really appreciated our terrific location within walking distance to the Canal St Martin! We hope to welcome you back very soon!Warmest Regards, The Team at the Hotel La Marcel

8/10 – Goed

Dalanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van The Hotel Team op 3 nov 2023
Dear Dalanda, We are delighted that you had a lovely time with us and hope to welcome you back very soon. Warmest Regards, The Hotel Team at Le Marcel

8/10 – Goed

LUIZ

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van The Hotel Team op 31 okt 2023
Dear Luis, We are delighted that you had a great time with us and hope to welcome you back very soon. Warmest Regards, The Hotel Team at Le Marcel

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Le Ballu is a great small hotel option in the Saint Lazare/Pigalle area of 9th arrondissement. The hotel itself is very nice inside, love the deep colors, staff was very attentive and helpful. We had one dinner in the hotel restaurant, which was top quality and a nice ambiance in the back courtyard, plus excellent wine by the glass at reasonable prices. Our room was a bit bigger than Paris-standard, nicely laid out, very cool finishes. And the bed was sooooo comfortable! The area around the hotel is a real Paris neighborhood, which was great. Extremely quiet street, but just around the corner everything you could want in terms of coffee, different food options, etc. Walking distance to Gare Saint Lazare if you need that, and Metro close by. Far enough from the nightlife of Pigalle, which we don't need, but you could get there easily if you wanted that.
1 nacht verbleven in oktober 2023
Reactie van The Hotel Team op 31 okt 2023
Dear Christian, We are delighted that you had a lovely time at Le Ballu hotel. Next time you are staying near Gare de l'Est we hope to welcome you at Hotel Le Marcel. Warmest Regards, The Team at Hotel Le Marcel

8/10 – Goed

Kenny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Paris Couple Trip
Nice convenient location as walking distance to Gare du Nord, Gare de l'Est, and the Metro. Lots of restaurants, grocery stores all within 1-2 blocks. Only issue is they need to have some homeless people leave that area and it may be concerning
8 nachten verbleven in september 2023
Reactie van The Hotel Team op 31 okt 2023
Dear Kenny,Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our convenient location and the proximity to various amenities.We understand your concern about the issue you mentioned. Please rest assured that we are in constant communication with local authorities to ensure the safety and comfort of our guests and the community.We hope to have the opportunity to welcome you back in the future.Best regards.The Team at Le Marcel

8/10 – Goed

Alejandro

Positief: Netheid, personeel en service
3 nachten verbleven in september 2023
Reactie van The Hotel Team op 31 okt 2023
Dear Alejandro, We are delighted that you had such a lovely time during your recent stay at Le Marcel. We are looking forward to your return. Best Regards, The Team at the Hotel

6/10 – Redelijk

Matt

Zakenreiziger
Positief: Netheid
I was in Paris on business for 1 night, and unfortunately chose the wrong hotel. The location is fine if you want to be in the middle of things as a tourist, but it looks out over a busy road junction/ pedestrian area and with hindsight, I should have looked properly and chosen a quieter road. It's right next to Gare de l'est and asides from between midnight and about 6am, there was the sound of metro trains travelling underground every 2 or 3 minutes. The room was quite small but clean. A bit scruffy with no desk or place to work. I thought the website was unclear as it says "our room service is open 24 hours". When I got there, it was made clear there was "no food" - I would have preferred a meal in the room and to work in the evening, but couldn't do either of those. I think the room service is just for snacks from a vending machine or something similar. Communication with the guy on the front desk when I arrived was tricky, my basic French and his basic English meant there were a couple of things I wasn't sure of. I was thinking of going for a run in the evening and was pleasantly surprised to see the hotel had provided a 5KM running route along the nearby canal. I thought I'd give it a go, but wouldn't recommend it. Much of the canal path is inaccessible or cobbled, and while the area was OK, the canal was lined with loads of people sat on the banks of the canal smoking weed. Not really a place to exercise. Should have chosen a more boring "business" hotel.
1 nacht verbleven in september 2023
Reactie van The Hotel Team op 31 okt 2023
Dear Matt,Thank you for taking the time to share your feedback. As you mentioned we are located in a lively area in front of Gare de l’Est and only steps from the Canal Saint Martin. We are sorry for the inconvenience caused by the outside noise. Regarding the room service, we apologize for any confusion. We will make sure to clarify this on our website and with our front desk staff to avoid any misunderstandings in the future. We're also sorry to hear about your experience with the running route. We appreciate your feedback and will take it into consideration when recommending routes to our guests in the future.We hope that despite these issues, you will consider staying with us again the next time you're in Paris. We're committed to providing our guests with the best possible experience and your feedback is invaluable in helping us achieve that.Best regards,The Hotel Team at the Hotel Le Marcel

8/10 – Goed

Arthur

Positief: Netheid, personeel en service
2 nachten verbleven in september 2023
Reactie van The Hotel Team op 18 sep 2023
Dear Arthur, We are delighted that you had a great stay with us and hope to welcome you back very soon. Warmest Regards, The Hotel Team at the Hotel Le Marcel

10/10 – Uitstekend

Michael

2 nachten verbleven in mei 2023
Reactie van The Hotel Team. op 10 aug 2023
Dear Michael, Thank you for taking the time to share your review with us. We are glad to see that you were satisfied with your stay. We hope of welcoming you back during your next visit.Sincerely,

8/10 – Goed

sharon

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed in numerous hotels in a variety of areas in Paris. This hotel was in a good location (for ease of transportation). The surrounding area was not the best but it is ok if you are used to being in a city. The beds were comfy, plush towels and robes were an extra benefit. The staff was excellent- super friendly and certainly went the extra mile to help any request. The noise from the subway/trains was present but we were always so exhausted that it didn’t matter. Maybe just pack some earplugs for sleeping. The air conditioning was great too! Overall a great place!
6 nachten verbleven in juni 2023
Reactie van The Hotel Team. op 5 jul 2023
Dear Sharon, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly, and the location convenient. We will definitely pass on your kind words to our staff, as they always appreciate hearing positive feedback from our guests. We hope to have the opportunity to welcome you back the next time you're in the area. Sincerely,

6/10 – Redelijk

Ali

1 nacht verbleven in juli 2023
Reactie van The Hotel Team. op 7 jul 2023
Dear Ali, Thank you for taking the time to share your feedback with us. We are glad to see that you were satisfied with your stay. We hope to have the opportunity of welcoming you the next time you visit. Sincerely,

10/10 – Uitstekend

Marcus

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Grway service and very clean rooms
3 nachten verbleven in juni 2023
Reactie van The Hotel Team. op 19 jun 2023
Dear Marcus, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay in our hotel, especially the service offered by our staff and the cleanliness of the rooms. We will let our staff know about your compliment. In the hope to see you again during your next visit. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
6 nachten verbleven in juni 2023
Reactie van The Hotel Team op 12 jun 2023
Dear Anonymous, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay with us. Hope to see the next time you are in the city. Sincerely,

4/10 – Matig

Marcello

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Da evitare
Insonorizzazione inesistente, zona dell’hotel super degradata, rumorosissimo non vale assolutamente il prezzo pagato
3 nachten verbleven in juni 2023
Reactie van The Hotel Team op 8 jun 2023
Dear Marcello, Thank you for sharing your feedback with us. It is unfortunate to hear that you did not enjoy your stay in our hotel. Our hotel is located in a true Parisian style hotel and neighboring a vivid neighborhood. In the hope that you would give us a second chance during your next visit to Paris.Sincerely,

8/10 – Goed

Mathew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was easy to locate and clean. Check in was fast and easy. Room had no working AC though and it was very hot and stuffy. We slept with the window open for the breeze but got no sleep due to the street noise. Breakfast was very nice and well stocked. I’d stay again, if the room I get had AC
Reactie van The hotel team op 22 mei 2023
Dear Mathew,Thank you for taking the time to share your feedback about your recent stay at the hotel. We are delighted to read about our convenient location and cleanliness, as well as the smooth check-in process. We appreciate your feedback regarding our AC, please know that we consider very seriously all the remarks which help us welcome everyone in the best possible way. We hope to see you soon. Sincerely,

6/10 – Redelijk

Kevin

4 nachten verbleven in april 2023
Reactie van The hotel team op 12 mei 2023
Dear Kevin, Thank you for taking the time to review us. We are happy to see that your stay went well. Our hotel wants to welcome tourists in the best possible way. We hope to have the opportunity to welcome you again on your next visit.

6/10 – Redelijk

Ana E

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Decepcionante
Habitación muy pequeña y necesita renovación. No está bien insonorizada. La wifi no funcionaba bien, apenas podías conectarte a ella. En la recepción de abajo no hay gente. El hotel es un 3 estrellas como mucho.
3 nachten verbleven in maart 2023
Reactie van The Hotel Team op 5 apr 2023
Dear Ana E,We would like to thank you for choosing the Marcel Hotel for your trip to Paris.We assure you that your comment has been taken into account and that we consider it very seriously. It is with great disappointment that we learn of your feelings regarding your stay with us and we are sorry to hear that you were not satisfied with your journey.We attach great importance to the satisfaction of our guests and we assure you that we have taken note of all your remarks which will help us to improve our services.Nevertheless, we hope that you enjoyed our lovely city of Paris, and we hope to have the opportunity to welcome you once again to show you what our hotel can really offer.Yours faithfully,

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel attendants were friendly and helpful. Nice room and view.
1 nacht verbleven in januari 2023
Reactie van The Hotel Team op 24 jan 2023
Dear Michael, We are delighted that you had an amazing time during your stay with us, and we are very pleased that our team members took great care of you. We hope to welcome you back very soon!Warmest Regards, The Hotel Team