Suite, 1 kingsize bed, niet-roken (Dining Table) | Luxe beddengoed, een minibar, een bureau, verduisterende gordijnen
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Beoordelingen van Best Western Plus Ambassador Orange

4 out of 5
Best Western Plus Ambassador Orange
174 Bathurst Road, Orange, NSW

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 369 van 714 beoordelingen" "
Gastenscore: 8 - Goed. 274 van 714 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 714 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 714 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 714 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beds were comfy Staff friendly
1 nacht verbleven in januari 2024
Reactie van Megan op 21 feb 2024
Thank you for your kind review, we hope to see you again soon

8/10 – Goed

Ian

1 nacht verbleven in januari 2024
Reactie van Megan op 21 feb 2024
Thank you for your review

8/10 – Goed

Bronwyn

Positief: Netheid
Negatief: Personeel en service
Nice large room . Comfortable bed . No street noise. Could do with a little attention to details- only 1 wine glass, 2 cups, 1 spoon- no other crockery. Main issue was staff trying to service room at 9.30AM on Sunday. Unless an emergency etc, staff should not be knocking on door until after check out time. Poor response from office staff when mentioned. Could be a great hotel.
2 nachten verbleven in december 2023
Reactie van Megan op 21 feb 2024
Thak you for your review Bronwyn, we are pleased you enjoyed your stay overall. I apologise about the housekeeping trying to access the room early. We will bring it to their attention and come up with a solution to prevent this in future.

8/10 – Goed

Cheol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Megan op 21 feb 2024
thank you for your review

8/10 – Goed

Chris

1 nacht verbleven in december 2023
Reactie van Megan op 21 feb 2024
thank you for your review

8/10 – Goed

Qun

Reisde met familie
Positief: Personeel en service, voorzieningen
Excellent receiption staff services
1 nacht verbleven in november 2023
Reactie van Megan op 2 dec 2023
Hi Qun,Thank you so much for a great review, I will pass your compliments onto the staff.We hope to see you again soon!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Megan op 22 nov 2023
Thank you for your review, we hope to see you next time you are in town!

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
2 nachten verbleven in september 2023
Reactie van Renee op 16 okt 2023
Thankyou, we are so pleased that you enjoyed your stay with us and hope we see you again soon.

8/10 – Goed

Rameez

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A nice motel like stay. Close to city. Big spacious rooms and plenty of parking. Helpful and friendly staff ensured smooth check in and check out.
3 nachten verbleven in september 2023
Reactie van Renee op 1 nov 2023
Thankyou for you kind review, we hope we see you next time you visit our beautiful town

8/10 – Goed

Darnley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a good a property I have stayed here several times
2 nachten verbleven in september 2023
Reactie van Megan op 25 sep 2023
Hi Darnley,Thank you so much for your fabulous review. We look forward to seeing you next time you visit Orange!

10/10 – Uitstekend

Jason

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Large rooms, peaceful ambience, good eateries nearby. Hot water was not working on the tap. The lady on the phone at the reception advised us to keep the water running, it will work. Unfortunately, it never did. Other than that the stay was really good. A bit more effort from the staff would have been amazing.
2 nachten verbleven in augustus 2023
Reactie van Renee op 8 sep 2023
Thankyou for your lovely review, we are so pleased that you enjoyed your stay with us and we look forward to seeing you again

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in augustus 2023
Reactie van Renee op 28 aug 2023
Thankyou, we are so happy to hear you enjoyed your stay with us and hope we see you again soon

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed several times - love it each and every time. Staff are great. The food was delicious. Just the aircon not the best in room 50.
3 nachten verbleven in augustus 2023
Reactie van Renee op 7 aug 2023
Thankyou for your lovely review, we are so pleased that you enjoyed your stay with us. Thankyou for bringing the air con to our attention, i will have that looked at straight away. I hope we see you again soon

10/10 – Uitstekend

Beryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice room and clean, I liked it very much
1 nacht verbleven in juni 2023
Reactie van Megan op 26 jun 2023
Thankyou very much for your kind review. We are glad you enjoyed your stay and look forward to seeing you next time you are in Orange!

10/10 – Uitstekend

Rod

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best bed I have ever slept in. Thought the mini bar prices were so ridiculously high, gave it a big miss
1 nacht verbleven in juni 2023
Reactie van Renee op 21 jun 2023
Thankyou for your kind feedback, we are so pleased that you enjoyed your stay with us. I will pass your feedback in regards to the mini bar but thank you for raising your concerns

4/10 – Matig

Stephen

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The first room we were given the toilet seat detached immediately. A new room was given and it had a heater with a mind of its own that could not heat the room and blew cold air at will. The curtains were detaching with fallen hooks on the floor. There was a puncture in the plaster wall. An uncared for and overpriced stay. Never again.
3 nachten verbleven in mei 2023
Reactie van Renee op 22 mei 2023
Thankyou for taking the time to leave your feedback. I apologise that this was your experience and have passed your feedback to the correct departments.

10/10 – Uitstekend

Rosaria

1 nacht verbleven in mei 2023
Reactie van Ben op 22 mei 2023
Thank you for your stay, we look forward to seeing you again soon

6/10 – Redelijk

Shay, Padstow

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Aircon was so noisy. I barely slept. Shower had barely any hot water. I used my fitness first to have a better shower.
Reactie van Renee op 11 mei 2023
Thankyou for taking the time to leave us your feedback. I apologise that you had these issues during your time with us. We have staff on hand that would be more then happy to help resolve these issues if they are made aware during your stay, but please know we will look at these issues immediately as customer satisfaction is very important to us.

10/10 – Uitstekend

Stefano

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Ben op 22 mei 2023
Thank you for your stay, we hope to see you again.

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent accommodation. Definitely would stay again when in town
1 nacht verbleven in april 2023
Reactie van Renee op 30 apr 2023
Thankyou, we are so happy that you enjoyed your stay.

10/10 – Uitstekend

Nicola

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely stay there again
1 nacht verbleven in april 2023
Reactie van Renee op 30 apr 2023
Thankyou for your great review, i hope we see you again soon

8/10 – Goed

Nayef

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was really good
1 nacht verbleven in maart 2023
Reactie van Ben op 19 mrt 2023
Thank you for your stay, we hope to see you again soon.

6/10 – Redelijk

Lynda

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The outside bins were overflowing. The roses weren't looked after. There was leaf matter piled up in corners.
1 nacht verbleven in maart 2023
Reactie van Renee op 3 mrt 2023
Thankyou for your kind feedback. I will pass this on to the correct department to discuss. Unfortunately we are still struggling to find staff so our staff are trying to stretch themselves across departments which is not ideal. we are definatly looking forward to having a full team again soon.

10/10 – Uitstekend

Steve

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and comfortable.
1 nacht verbleven in februari 2023
Reactie van Renee op 5 feb 2023
Thankyou, We are so pleased that you have enjoyed your stay with us and look forward to seeing you again next time your travelling through our beautiful town

6/10 – Redelijk

Michael

Reisde met familie en kleine kinderen
Positief: Personeel en service
An old motel with a few modern touches. Noisy air con, poor shower / bathroom , but comfortable beds and good tv. Expensive for a motel, especially in a country area. You would certainly be able to find better value for your money.
1 nacht verbleven in januari 2023
Reactie van Ben op 25 jan 2023
Thank you for your stay.

10/10 – Uitstekend

Jacqui

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, convenient for everything, facilities and rooms very clean and comfortable. Seems to be a strict policy on noise from 9pm onwards. Overall, enjoyed our stay and staff very helpful.
Reactie van Renee op 16 jan 2023
Thankyou for you lovely review, we are so pleased that you enjoyed your stay with us and hope to see you again soon. As we have a lot of corporate guests , shift workers and families stay we like to make sure all our guest have a comfortable stay so we try to keep the noise down where possible

8/10 – Goed

Kylie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious and well maintained. However it was odd that there were no bowls and cutlery in the room when there was a toaster. We had to ask at the desk for them. The pool area was fantastic with shade sails and tables.
Reactie van Renee op 29 dec 2022
Thankyou for your kind reciew, we are pleased that you enjoyed your stay with us. Unfortunately we made the decision to keep plates and cutlery available upon request , I apologise that this wasn't mentioned to you nd will speak with the staff to ensure this doesn't happen again. I'm glad you enjoyed the pool, the sails are a new edition to our property

10/10 – Uitstekend

Carolyn

1 nacht verbleven in december 2022
Reactie van Renee op 17 dec 2022
Thankyou, We are so pleased that you enjoyed your stay with us and hope to see you again soon

10/10 – Uitstekend

Rebecca

1 nacht verbleven in december 2022
Reactie van Renee op 13 dec 2022
Thankyou, we are so pleased that you enjoyed your stay with us and hope we see you again soon.

8/10 – Goed

Antony

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
It was good
3 nachten verbleven in november 2022
Reactie van Renee op 30 nov 2022
Thankyou, we are so pleased that you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 – Uitstekend

Kylie

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The shower and bath were incredible!! Wasn’t that clean had spiderwebs in the room and hairs in the bathroom. Bed was uncomfortable too. Have stayed here before and never had an issue, see how we go next time.
2 nachten verbleven in november 2022
Reactie van Renee op 16 nov 2022
Thankyou for your kind review, there is nothing better then a nice bath to end your day. I will defiantly follow up the couple of issues but thankyou for bringing those to my attention

10/10 – Uitstekend

Jay

1 nacht verbleven in oktober 2022

8/10 – Goed

gina

Reisde met partner
Positief: Netheid, personeel en service
the property was clean and well set up. A very large room with good sized television and lots of space and nice and quiet set back a long way from the road
2 nachten verbleven in oktober 2022
Reactie van Renee op 4 nov 2022
Thankyou for your lovely review. We are so pleased that you enjoyed your stay with us and hope we see you again soon

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff and such a quiet location. Highly recommend this place 👌
2 nachten verbleven in september 2022
Reactie van Ben op 6 okt 2022
Thank you for your stay, we hope to see you again soon.

10/10 – Uitstekend

Alessandro

1 nacht verbleven in september 2022

10/10 – Uitstekend

Quentin

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Phillip

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Kim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Then room was a brillant size. Loved the spa.
1 nacht verbleven in augustus 2022
Reactie van Renee op 9 aug 2022
Thankyou Kim, we are so pleased you had a chance to relax and enjoy a hot spa, perfect for those cold nights that Orange is so well known for. Hope we see you again soon

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in augustus 2022
Reactie van Renee op 9 aug 2022
Thank you, such a great score to receive. We are so glad you enjoyed your time with us and look forward to seeing you again

10/10 – Uitstekend

Steve Redden

1 nacht verbleven in juli 2022
Reactie van Renee op 8 nov 2022
Thankyou, hope we see you again soon

10/10 – Uitstekend

Super

1 nacht verbleven in juli 2022
Reactie van Renee op 8 nov 2022
Thankyou

10/10 – Uitstekend

Kaye

1 nacht verbleven in juni 2022
Reactie van Renee op 2 jul 2022
Thankyou for your lovely review, we are so pleased that you enjoyed your stay with us and look forward to seeing you again next time your in Orange

6/10 – Redelijk

Judy

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Ripped off!
Receptionist had no idea what she was doing. Made several mistakes including taking a stay voucher which was no able to be taken off the bill. Reception didn't care and have had no response from management.
3 nachten verbleven in mei 2022
Reactie van Ben op 16 jun 2022
Judy, Thank you for you feedback. As we have previously advised you, we are following this up with Govt NSW which is taking longer than expected.

10/10 – Uitstekend

Ebony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were lovely, the area was quiet and the staff were so lovely. A great place to stay
2 nachten verbleven in juni 2022
Reactie van Ben op 14 jun 2022
Thank you for your stay, we hope to see you again soon.

8/10 – Goed

Jacinta

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel for a quick, comfortable stay. Very clean.
1 nacht verbleven in mei 2022
Reactie van Ben op 14 jun 2022
Thank you for your stay, we hope to see you again soon.

8/10 – Goed

Sarah

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant, helpful staff on arrival. Good parking space. Close to amenities. Rooms very clean and spacious. Great spacious shower. Had to ask fir cutlery in our room. But otherwise wonderful stay.
2 nachten verbleven in mei 2022
Reactie van Renee op 17 mei 2022
Thankyou. we are so pleased that you enjoyed your stay with us and that the staff were helpful. I hope we see you again next time your in Orange.

10/10 – Uitstekend

Deb

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2022
Reactie van Renee op 8 nov 2022
Thankyou, Hope we see you again soon

10/10 – Uitstekend

Belinda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very spacious and clean. Great for a family of five.
1 nacht verbleven in mei 2022
Reactie van Renee op 10 mei 2022
Thank you, we are so pleased that you and your family enjoyed your stay. I hope we see your again next time your in Orange

8/10 – Goed

evelyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and comfortable beds. Shower head could be better but all in all very good
2 nachten verbleven in april 2022
Reactie van Renee op 10 mei 2022
Thankyou for your lovely review, i will have that shower head looked at straight away. We hope we see you again soon

8/10 – Goed

THEO

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to town
4 nachten verbleven in april 2022
Reactie van Renee op 26 apr 2022
Thankyou for your kind review, we are pleased that you enjoyed your stay with us.