Hôtels de luxe à Ophoven

« Superb new flat but poor without no milk or microwave - not everyone in the world drinks black coffee! Superb hotel and treatments but poor service upfront in the email on line booking - fortunately on arrival by having to escalate everything we got our special meal and spa -but don't know why the "total guest service" agents failed before then by neither responding nor booking what we asked for »

« The receptionist was extremely unpolite and rude from the very beginning. She asked for my name three times, even though I had already repeated it clearly, and then insisted several times on how exactly the reservation was made, in a very unpleasant manner. Instead of being welcoming, her attitude felt dismissive and unprofessional. On top of this, the server in the restaurant refused to speak English, making the situation even more uncomfortable. To make matters worse, there was also a strange...

« Chambre impeccable et personnel au top!! »