Chalets in Ol Jogi Wildlife Conservancy

'This property seemed to have quite good reviews. I was disappointed overall. Pros: -Rooms were clean and comfortable -Location was convenient -Staff was friendly Cons: -the hotel seemed pretty run down -the restaurant was substandard -you could hear everything through the walls -there was no hot water, even after 3 complaints -the staff moved all my stuff to another room without my prior knowledge or permission because they wanted to give my room to someone else'

'I've done many safaris throughout Kenya, but we've come back here several times. The accommodations are wonderful, but the staff are over the top amazing! They catered to us like a 6 star resort! This park has the most plentiful animals, and we had some absolutely amazing game drives!'

'We enjoyed the trip thoroughly, the only setback was that there was no wifi at the hotel. Otherwise we had excellent food, and the view of Mt Kenya from the room was awesome. The hotel is aptly named.'

'I loved the hotel and some of the best and most attentive service anywhere I've ever stayed. The signposting to the camp needs drastic improvement (my taxi got lost which I understood) and the road to get there is dreadful. The accommodation is fabulous and I slept so well. The hotel has an Indian owner and most of the guests were Indian, either from India or local. The way they spoke to and disrespectfully treated the staff was shocking and entirely unacceptable. There needs to be a sign...

'I messaged the property to inform them that I was going to arrive very late on Christmas Eve . That is when I got a shock of my life when they told me that they did not have any booking for me. I had booked and paid for a room for 2 nights many months ago ! What a shame !!!!! You spoiled my Christmas!'