6/10 Satisfaisant
Kathryn J.
20 juil. 2025
Les points forts : Propreté
The bad: The listing of the property was inaccurate and deceptive. Vacasa listed it on VRBO as a "first floor condo" and on the last sentence of the description in smaller print it read "The rental unit is on floor 2." I would not have rented it had I not been fooled by the Header listing.The stairway to the condo's front door was covered with a mountain of bird droppings and bird droppings all over the staircase. (Photos below). I had to carry my dog up and down the staircase to go out for her walk. I reported the problem to Vacasa and sent them photos. They thanked me for the report and photos and did nothing. I reported it to the condo service company but they would not help a renter. Our very lovely neighbors who lived downstairs were horrified by the problem and put in a service request, to no avail.I will never rent another Vacasa property. VRBO is great and should not list Vacasa as a premier host.The good: The property was spotlessly clean inside, well appointed and very comfortable. The location was great and the community pool was excellent. Everyone was welcoming.The beach was about 3 miles away and Delaware Seashore State Park is very convenient (about 5 miles).
Kathryn J.
Séjour de 7 nuits en juillet 2025
