Northridge Mall

The surrounding was very wonderfull. Staff at check-in very unfriendly, unwelcoming, not professional! Also person at desk where the breakfast could be taken didn’t say goodmorning or another 5 Words.

This resort arguably has one of the most spectacular views in Carmel. Unfortunately, our room had a very limited view, which was a huge disappointment. The room was not ready at 4:00 pm and we had to wait until nearly 6:00 to get into the room, however they were able to reverse the resort fee which was appreciated. The other issue was that the room reeked of smoke, so bad we could hardly breathe. Probably because the real wood fireplace had been used before us, but leaving behind the smoke is unacceptable. Other than this issue, the room was clean and quite large.

Great hotel in a quite area close to the water!